Grace Removals Group - Gold Coast Avis 141

TrustScore 5 sur 5

4,9

23 Alex Fisher Drive, 4220 Burleigh Heads, QLD, AU


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

First came Daniel Venables who assessed our jumbled load and got things moving so quickly. THEN What we imagined as a horrible experience in loading from a storage room to our ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional service and follow up from first contact all the way through. Daniel from Gold Coast was brilliant. Wonderful piece of mind knowing the right size truck would be sent based on an in perso... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Grace handled my move professionally, with secure packing and great support from day one. However, their European transit partners caused delays, and one item was "lost" (likely stolen). They were unh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Grace Removals have been doing many packing and removing jobs for us over the past 15 years. Always professional and the staff and teams are the best we’ve ever had. Always ready to do the necessary t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Déménageur
  2. Service logistique
  3. Service d'envoi

Écrit par l'entreprise

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Coordonnées de contact

  • 23 Alex Fisher Drive, 4220, Burleigh Heads, QLD, Australie

  • 1300725991

4,9

Excellent

TrustScore 5 sur 5

141 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

What we imagined as a horrible…

First came Daniel Venables who assessed our jumbled load and got things moving so quickly.
THEN
What we imagined as a horrible experience in loading from a storage room to our new Sydney apartment just didn’t happen. The Gold Coast crew of Jay,Rueben, Jackson,Bali and Rueben’N were superb. Packing what we couldn’t and carefully loading the truck was done swiftly and carefully.
This is our third shift with Grace after the last 5 years and they have never failed us. Great work lads.
Geoff and Sandra

25 mai 2026
Avis spontané
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Geoff,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,

Grace Customer Service

Noté 5 sur 5 étoiles

From À to Z… easy

From À to Z… easy, professional, friendly and efficient… many thanks 👍👍

10 avril 2026
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

HI,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Highly recommend

Very good experience from start to finish and the removalists them selves are very nice people, highly recommend especially for interstate relocation!

18 avril 2026
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Sam,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,

Grace Customer Service

Noté 5 sur 5 étoiles

Moving was a smooth experience

I had an excellent experience and couldn’t be happier with the service provided. The team was professional, attentive, and went above and beyond to ensure everything was handled smoothly. Communication was clear and timely, and every detail was taken care of with great care and efficiency. It’s rare to come across such a high level of dedication and customer focus. I would highly recommend their services to anyone looking for a reliable and outstanding experience.

27 mars 2026
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Tejasvini,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

5 star professional and affordable

From the very beginning of the quoting process to the very end of the pack up and shipping these guy were stellar. We got quotes from 4 other companies. Grace were very competitive. The pack up team were not only lovely guys they were consummate professional that knew their stuff. The whole thing happened very quickly and I couldn’t recommend them enough.

22 mars 2026
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Jonni,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

All items were packed and treated with care

This is the 3rd time we have used Grace they were very good, excellent communication, careful with everything packing and unpacking they deserve 6 stars

19 mars 2026
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear John,

Thank you for taking the time to leave us a great rating! We're thrilled to hear that you had a positive experience with our business.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Highly recommend Grace removals!

The whole team at Grace removals, at pick up and drop off, were amazing. Such kind and considerate staff. Special thank to Paula, Reuben and Nathan.

18 mars 2026
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Lara,

We're happy to hear that our swift responses and actions met your expectations. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Exceptional service and follow up and great care take

Exceptional service and follow up from first contact all the way through. Daniel from Gold Coast was brilliant. Wonderful piece of mind knowing the right size truck would be sent based on an in person quote. The movers took incredible care with out belonging, all delivered intact without any damage or breakage (can’t say the same for previous moved with other companies where furniture ended up damaged).
Absolute bonus was the box and port a robes delivery prior to the move (as well as tape and packing paper) and the box collection after we unpacked

12 février 2026
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Susan,

Thank you for leaving us a 5 star rating. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

In good hands

We couldn’t fault the team from beginning to end. Helpful efficient cheery and polite.

24 février 2026
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Richard and Jennie,

We're delighted to hear about your experience. Thanks for sharing!

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Grace Removals have been doing many…

Grace Removals have been doing many packing and removing jobs for us over the past 15 years. Always professional and the staff and teams are the best we’ve ever had. Always ready to do the necessary things to make our move as smooth and efficient as possible. They are reliable and easy to work with at all times.

22 février 2026
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Sarina,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Efficient and friendly

Very efficient, professional, careful, and friendly.

4 février 2026
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Heidi,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

end to end focus on customer...from the…

end to end focus on customer...from the initial response to a request for quote for a short notice privately funded relocation to the quote manager to the uplift and delivery teams - the whole experience was well well beyond my expectations and i've done ALOT of moving.

23 décembre 2025
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Hi,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Noté 5 sur 5 étoiles

We had Peter & Bali come to pack up our…

We had Peter & Bali come to pack up our house to move overseas. They were on time,both lovely, helpful and very careful when packing our belongings. I would highly recommend Grace Removals

29 décembre 2025
Avis spontané
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Alena,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The Team we dealt with from Burleigh…

The Team we dealt with from Burleigh on the Gold Coast, were absolutely amazing.
Their service was more than our expectations.

23 décembre 2025
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Robyn,

We're happy to hear that our swift responses and actions met your expectations. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Reliable and extremely cooperative

Reliability and professional in every detail

22 novembre 2025
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Robyn,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The move from Australia

The move from Australia to NZ went so smoothly. From the packers to the removal guys. Then NZ end slight delay but all went smooth. Special thanks to Grace Removals for recommending SendFX for transfer of funds to NZ. Saved us so much money from using a bank and then they gave us a much higher exchange rate. Thanks Daniel.

7 novembre 2025
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Graham,

Thank you for using Grace. We’re glad you enjoyed your experience with us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Easy to deal with

Easy to deal with, great staff around round.
100% would use them again
They were on time at both ends.

26 septembre 2025
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Lynn,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Grace were terrific

From the beginning Grace Removals were terrific. The guys loading and unloading were extremely caring about our belongings and friendly. The business kept us informed on what was happening from beginning to end, helping us with anything we needed.

20 septembre 2025
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Evan,

We're happy to hear that our swift responses and actions met your expectations. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Satisfied

From the first call on the Gold Coast and pick to the delivery in Auckland, door to door
A great service of pickup and delivery crew and helpful office Staff
Well done

17 septembre 2025
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Keith,

Thank you for using Grace. We’re glad you enjoyed your experience with us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

I hired Grace Removals this time as I…

I hired Grace Removals this time as I had previously used Grace when I moved seven years ago and was extremely pleased with the service. They are very professional, and helpful with any requirements I had.

5 septembre 2025
Logo de Grace Removals Group - Gold Coast

Réponse de Grace Removals Group - Gold Coast

Dear Lucy,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus