Grace Removals Group - Melbourne Avis 239

TrustScore 4.5 sur 5

4,5

195-201 Princess Highway, 3803 Hallam, VIC, AU


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had our movers Nick, Max and Sam move all our big items from our property in Wyndham Vale, to an hour way in Craigieburn. All three lads were firstly very polite, accommodating, ensured all our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Grace were outstanding. Professional in every way, accomodating and enthusiastic. They wanted our move to be stress free and easy. From first contact with their sales team to the final collection of e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from the first visit by Nick, till final drop-off at our new home. The removal crew worked hard and fast at both ends, they were friendly, courteous and happy at all times. We contac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our firm has recently undertaken an office relocation using Grace - Melbourne. We were very happy with the professionalism, helpfulness and 'can do' attitude of the crew on the day. A very big thank... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Déménageur
  2. Service logistique
  3. Service d'envoi

Écrit par l'entreprise

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Coordonnées de contact

  • 195-201 Princess Highway, 3803, Hallam, VIC, Australie

  • 1300725991

4,5

Excellent

TrustScore 4.5 sur 5

239 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Noté 1 sur 5 étoiles

I have been emailing to them regarding…

I have been emailing to them regarding my furnitures I have requested them to ship from Melbounre to Malaysia, they have not replied back to me. Told me to contact the sales team for this specific enquiry, which I did and have yet to receive any response for a month now. No clue if the furntures are lost, damaged or not even shipped out. If any staff from Grace sees this, this is urgent and very unprofessional.

27 avril 2026
Avis spontané
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Garicsen,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Amazing throughout our move from oz to…

Amazing throughout our move from oz to uk. Great comms and everything was packed up and delivered to the rooms we needed it to with no problems.

19 mars 2026
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Richard,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Grace were outstanding

Grace were outstanding. Professional in every way, accomodating and enthusiastic. They wanted our move to be stress free and easy. From first contact with their sales team to the final collection of empty boxes they were professional throughout. Matt and John were awesome removalists.

5 mars 2026
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Paul,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Exceptional professional service from…

Exceptional professional service from start to finish. Communication was clear and consistent across the entire team — from initial enquiry and quotation through to operations and final delivery.
Moving is often a busy and stressful time, and the last thing you want is to be chasing suppliers for updates. Grace’s team made the entire process seamless and genuinely stress-free, keeping me informed every step of the way.
The ground crews were efficient, professional and handled everything with care. A sincere thank you to the teams in Melbourne and on the Sunshine Coast for exceeding my expectations.

5 mars 2026
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Nicole,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Really happy with the entire service…

Really happy with the entire service from quoting, packing, removing and delivering. Everyone we worked with was pleasant and professional. Highly recommend.

26 février 2026
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Hi,

Thank you for using Grace. We’re glad you enjoyed your experience with us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The team were brilliant!

The team were brilliant. Very professional and made quite a daunting experience great.

21 janvier 2026
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Hi,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

shanky and adi were very…

shanky and adi were very professional.they were on time .good communication skills and very kind always recommend them.

8 décembre 2025
Avis spontané
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Wei,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The best

I've used Grace for three international removals and have always been happy with them. Very efficient and reliable service, good advice, can't fault them.

12 juin 2025
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Roger,

We're delighted to hear about your experience. Thanks for sharing!

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

I can’t fault the service

I can’t fault the service - they were brilliant

20 novembre 2025
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Nigel and Anne,

Thank you for your kind words. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 4 sur 5 étoiles

Great staff very professional but…

Great staff very professional but ensure you are there to see wrapping is sufficient. We had a few furnitures broken

12 novembre 2025
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Caz,

Thank you for your feedback.

Kind regards,
Grace Customer Service

Noté 1 sur 5 étoiles

Not good at all

Not good at all. Initially the rep told us that the shipping will be delivered in approximately 2 months although it took 3 and half months.
Promised us that there will be no added cost in any form from their partners in arrival country although it charged me nearly $1000.00 extra to get my shipment.
After all these suffering, some of the items were damaged when I received.

And yet I have not received a single call from the company about my experience.

Luckily I paid for insurance, but Now, i have another headache to send them emails regarding damaged products to claim for insurance.

Terrible service

8 novembre 2025
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Niti,

Thank you for rating us. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The team arrived on time

The team arrived on time. We’re polite professional moved quickly and everything was moved cleanly and without any damage. Max and Nick were the boys who helped us.

25 octobre 2025
Avis spontané
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Winston,

We're delighted to hear about your experience. Thanks for sharing!

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

A stress-free interstate move

My interstate move from Newcastle to Melbourne went very smoothly. The guys in Newcastle were fantastic - they disassembled my furniture easily and were quick and efficient packing everything up. Savannah from the Newcastle office was so helpful and kind throughout the whole process.
Max and Nick in Melbourne were amazing. They treated all of my belongings with such care and were so efficient moving everything in. They helped make a stressful day so much easier - thank you! I would use Grace again.

24 octobre 2025
Avis spontané
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Zoe,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Max and Ankit did a great j

Max and Ankit did a great job in supporting us with a move. Highly recommend.

24 octobre 2025
Avis spontané
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Chaitanya,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Move from Wyndham Vale to Craigieburn

Had our movers Nick, Max and Sam move all our big items from our property in Wyndham Vale, to an hour way in Craigieburn.

All three lads were firstly very polite, accommodating, ensured all our belongings were moved and placed safely, and executed the move in an efficient manner.

Overall great experience from the team, from comms before the move to the move itself.

16 octobre 2025
Avis spontané
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Hi,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Good company

Good company, removal process was smooth.

13 octobre 2025
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Colm,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Polite helpful and SUPER STRONG

Polite helpful and SUPER STRONG
Great work highly recommended
Addy & John

8 octobre 2025
Avis spontané
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Addy and John,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

From my first enquired email

From my first enquired email , I received nothing but support from Grace removals . Katheryn was so helpful and made the whole experience very easy .
Our products were collected and packed with such care and all arrived in Ireland in perfect condition.
I would highly recommend Grace removals to my family and friends and will definitely use them in the future .

6 octobre 2025
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Jane,

We're delighted to see that you enjoyed your experience with us! Thank you for leaving us a rating.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The team were amazing

The team were amazing. Uplifted everything quickly and without issues. Thanks Max and Navajot. Thanks heaps

6 octobre 2025
Avis spontané
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Ashley,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

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