Grace Removals Group - MelbourneAvis 

241
TrustScore 4.5 sur 5

4,4

195-201 Princess Highway, 3803 Hallam, VIC, AU


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Our experience with Grace was excellent from start to finish. From the initial quotation through to the completion of the works, everything was delivered as promised and within the agreed timeframes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had our movers Nick, Max and Sam move all our big items from our property in Wyndham Vale, to an hour way in Craigieburn. All three lads were firstly very polite, accommodating, ensured all our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from the first visit by Nick, till final drop-off at our new home. The removal crew worked hard and fast at both ends, they were friendly, courteous and happy at all times. We contac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our firm has recently undertaken an office relocation using Grace - Melbourne. We were very happy with the professionalism, helpfulness and 'can do' attitude of the crew on the day. A very big thank... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Déménageur
  2. Service logistique
  3. Service d'envoi

Écrit par l'entreprise

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Coordonnées de contact

  • 195-201 Princess Highway, 3803, Hallam, VIC, Australie

  • 1300725991

4,4

Excellent

TrustScore 4.5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(241)

333 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Would definitely use Grace again

If you don't need access to your belongings once in storage, this is a highly effective service and well priced. Helpful staff, on time, looked after my possessions for 5 years and they came back in good condition. Would definitely use them again

9 mai 2022
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Becky,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The Melbourne team were excellent

The Melbourne team were excellent: well organised, cheerful, helpful and very efficient. They made a very complex job seem straight forward, showing a lot of initiative in dealing with our access problems. We would highly recommend them.

8 avril 2022
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Chris,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Jodie and Maddison where unbelievable…

Jodie and Maddison where unbelievable from start to finish with communication and absolutely awesome to deal with great job both of you thanks

20 mars 2022
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear John,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Great Grace service

We were very happy with the customer service we received from Grace from start to finish. Their very obliging staff did all they could to assist us, no request was too much trouble. We have no hesitation in recommending Grace as a reliable and trustworthy company to deal with.
Thankyou Grace
Sue and Rod Kelaart

11 mars 2022
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Sue and Rod,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Professional and helpful

The Melbourne based Grace crew are professional , friendly and super helpful. They treated all your goods with respected and communication was excellent.

They were quick to reassemble my furniture and assisted in helping identify possible damage that I could confirm.

I would not hesitate to recommend this crew.

6 mars 2022
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Shannon,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service! I will always recommend Grace to anyone moving house.

27 février 2022
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Harold,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 4 sur 5 étoiles

Good value for money and very easy to…

Good value for money and very easy to deal with. Delivery was faster than expected and able to fit in with my schedule at the receiving end. Slight damage to 1 item but overall quite satisfied.

26 février 2022
Avis spontané
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Dale,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Job well done

We would recommend Grace Removals .
Good communication at all times. Very professional company. Definitely well worth the money. Bonus 30 days storage if it was needed, this with other companies was an extra. Insurance cover was very simple to apply for.
Would recommend to family and friends.

26 février 2022
Avis spontané
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Réponse de Grace Removals Group - Melbourne

Dear Margaret,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Good experience

A great team of people at both ends of an interstate move - and during Covid ! I had a few tricky items to move and there was nothing damaged, nothing missing and absolutely no headaches for me. They were a little more expensive than some others, but I got what I paid for.

16 février 2022
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Réponse de Grace Removals Group - Melbourne

Dear Terrie,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Very friendly and helpful people!

Very friendly and helpful people!
I definitely recommend them.

15 février 2022
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Daisuke,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Professional staff I moved with Grace…

Professional staff I moved with Grace numerous times and each time I have been provided with outstanding service.

9 février 2022
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Jacqui,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 4 sur 5 étoiles

Would definitely recommend using Grace…

Would definitely recommend using Grace Removals particularly if you are moving interstate. Removalists are punctual, friendly, courteous and careful.

28 janvier 2022
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Gavin,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Interstate move

We have recently used Grace removals to move from Mornington Peninsula Vic to Yeppoon in Qld. Grace removals professionalism from initial consultation to delivery was exceptional. We would definately recommend using them

21 janvier 2022
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Emma,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Noté 2 sur 5 étoiles

Deceptive on quoting

Deceptive on quoting. They say its an all inclusive price and that it would be unusual to have additional port charges on an international move then they let the overseas agent invoice you an extra €1.200.

19 janvier 2022
Avis spontané
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Paul,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace Manager will be in touch with you shortly to follow up.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

An interstate move.

Grace Removalists made our recent interstate move trouble free from start to finish. 11 out of 10 from all involved. It went seamlessly. Extremely happy with their service and thoroughly reccomend their professional attitude.

11 décembre 2021
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Coryn and Ross,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Sent 8 large boxes from Melbourne to FNQ

I had 8 large boxes to send from Melbourne to a small town on the Tablelands in FNQ. Grace were fantastic. They picked up my boxes from a Melbourne suburb and delivered the boxes in the agreed time. Great service. Slightly more expensive than a backload but the trust and security are well worth the expense. Very happy. Highly recommend Grace.

9 décembre 2021
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Alan,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

I asked Grace Removals to assist in…

I asked Grace Removals to assist in moving from Melbourne to Sydney .
The sales department was very efficient - goods picked up and delivered at the time requested.
Excellent communication during process.
from both Melbourne and Sydney personnel. I would recommend Grace Removals to friends and will use them if I have a future requirement

7 décembre 2021
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear John,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The consultant was extremely helpful…

The consultant was extremely helpful and informative, The removalist were professional and incredibly quick.

28 septembre 2021
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Margaret,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Very happy with a sofa sent from…

Very happy with a sofa sent from Melbourne to Hobart. Quick and efficient.

18 septembre 2021
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Christine,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Noté 4 sur 5 étoiles

Arrived and delivered as promised

Arrived and delivered as promised. All goods arrived in good condition. Happy with our choice.

17 septembre 2021
Logo de Grace Removals Group - Melbourne

Réponse de Grace Removals Group - Melbourne

Dear Liz,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

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