Grace Removals Group - Perth Avis 

340
•
TrustScore 5 sur 5

4,8

236 Berkshire Road, 6058 Forrestfield,, WA, AU

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great from delivery through collection of packing materials (we moved from overseas, so they were our local contact at delivery, Grace Perth) Delivery team moved through everything in no time and wi... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency. We were especially impres... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We downsized from a large home to an apartment over a four day period (2 days packing, 1 very long day moving things to our apartment and 1 day moving things to our storage unit.) There were unforesee... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Déménageur
  2. aussi dans
  3. Service d'envoi
  4. Service logistique

Écrit par l'entreprise

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Coordonnées de contact

  • 236 Berkshire Road, 6058, Forrestfield,, WA, Australie

  • 1300725991

4,8

Excellent

TrustScore 5 sur 5

340 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(340)

269 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything went very smoothly from…

Everything went very smoothly from getting the quote to packing and delivery.

15 octobre 2026
Logo de Grace Removals Group - Perth

Réponse de Grace Removals Group - Perth

Dear Ray,

Thank you for using Grace. We’re glad you enjoyed your experience with us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Kassim and Carl came and picked up are…

Kassim and Carl came and picked up are stuff very quick and efficient and might I add extremely friendly and nice will recommend these two

16 septembre 2026
Avis spontané
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Réponse de Grace Removals Group - Perth

Dear Angela,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Perfect Service

Every aspect of our effects arriving in Australia was handled perfectly. Daryl co-ordinated the customs clearance excellently. Carl and Laurie were a pleasure to deal with - punctual, personable, professional and they delivered the cartons to our home and to a storage unit with the efficiency of a team used to working together. Thank you all for the superb service.

26 août 2026
Avis spontané
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Réponse de Grace Removals Group - Perth

Dear Roger

It's wonderful to know that you were so pleased with our service and we truly appreciate your kind words.

Noté 5 sur 5 étoiles

The service from Laurie and Carl was…

The service from Laurie and Carl was very efficient. They rang up one day ahead to inform of the delivery timing. They delivered right on time the next day. They were polite. They placed the boxes neatly where asked. I am please that once the unboxing will be done, we can ring them for removal.

26 août 2026
Avis spontané
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Réponse de Grace Removals Group - Perth

Hi Amelie,

We are so pleased to hear that you found our team to be helpful and pleasant to deal with. We hope you enjoy settling into the new home.

Noté 5 sur 5 étoiles

Professional movers

Professional movers. Communication was excellent, and if there was anything I didn't understand or wasn't sure about, they were very easy to get in touch with.

Packing and unpacking was amazing, and they packed, moved and unpacked nearly a full 20 foot container fast and safely - I've found zero damage to any of my belongings.

20 août 2026
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Réponse de Grace Removals Group - Perth

Dave - We are so pleased to hear that our team helped to make your moving experience smooth and stress-free. It's wonderful to know your belongings arrived safely!

Noté 5 sur 5 étoiles

Great staff and communication

Great staff and communication

19 août 2026
Avis spontané
Logo de Grace Removals Group - Perth

Réponse de Grace Removals Group - Perth

Dear Ian,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Grate experience

From the very beginning of my move from Perth to Melbourne, Kellie was absolutely amazing. She provided me with a great quote and made the whole process feel easy and stress-free.
The removal process itself was made even smoother thanks to Carl and Lawrie. They were an absolutely fantastic team, professional, friendly, and incredibly helpful throughout the entire move.

The team who delivered my belongings in Melbourne were just as fantastic. Everything was handled with care and professionalism from start to finish.

A huge thank you to Kellie, Carl, Lawrie, and the entire team for making what could have been a stressful interstate move such a smooth and positive experience. I truly appreciate all your help and would highly recommend them to anyone looking for a reliable removalist!

23 juillet 2026
Avis spontané
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Réponse de Grace Removals Group - Perth

Dear Clarise,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Yeehaw

Tane and Meihdi were sickkkkkkkkk as fkkkkkkk. Smashed through the removals, will have to see how it all rocks up but judging by their efficiency and effectiveness, everything should be rad. Will update once it's arrived.

6 juillet 2026
Avis spontané
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Réponse de Grace Removals Group - Perth

Dylan,

We're glad to hear our team provided efficient service. We appreciate your positive feedback and look forward to your update once everything has arrived safely.

Noté 5 sur 5 étoiles

The best in the West by miles

Grace did our removal when leaving the NT. A few months later needing to move under urgency Grace was an obvious choice. The level of professionalism and care is 2nd to none. Rob and his team arrived on que and had the job done in no time taking care to place items where we wanted them and move them again after we changed our minds. Thank you Grace! You can see why it 'always more'.

22 juin 2026
Avis spontané
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Réponse de Grace Removals Group - Perth

Dear Charles,

Thank you for your kind words. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

If I had 6 stars I would have given…

If I had 6 stars I would have given them.

Tane
Kateryna
Jake Y.
We’re brilliant, careful and easy going.
Thanks guys!

24 juin 2026
Avis spontané
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Réponse de Grace Removals Group - Perth

Dear Teresa,

Thank you for your kind words. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

The removal crew were really great

The removal crew were really great! Tane Jake and Kateryna did a fantastic job. They were very friendly and efficient. They are all a credit to your company.
Regards Rick and Barbara.

24 juin 2026
Avis spontané
Logo de Grace Removals Group - Perth

Réponse de Grace Removals Group - Perth

Dear Rick,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Atul and his team did a fantastic job…

Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency.

We were especially impressed with the care they took with our belongings. Everything arrived in perfect condition—nothing was broken, cracked, scratched, or dented.

We couldn’t be happier with the service and would highly recommend them. We hope to have the same team again for our next move. Thank you, Atul and team! 😊

17 juin 2026
Avis spontané
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Réponse de Grace Removals Group - Perth

Hi,

Thank you for your kind words. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Sujal and Jonty

Sujal and Jonty
A couple of respectful men who arrived on time and unloaded our house pack quickly and professionally.
Very grateful and would recommend them again should the need arise.

9 juin 2026
Avis spontané
Logo de Grace Removals Group - Perth

Réponse de Grace Removals Group - Perth

Dear Vincent,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Tane and Kassim were wonderful

Tane and Kassim were wonderful. They were on time and took the utmost care with our move into our new location. I highly recommend.

5 juin 2026
Avis spontané
Logo de Grace Removals Group - Perth

Réponse de Grace Removals Group - Perth

Dear Leanne,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 1 sur 5 étoiles

Perth - Scotland

We chose Grace Removals for our international relocation from Perth to Scotland, paying a premium for what we were assured would be a seamless, top-tier service. While the initial scheduling and vehicle logistics were handled fine, the core service—packing and containerization—was a complete failure.

Our container arrived in Scotland in what our local delivery agents officially documented as "bad" condition. Their professional on-site team explicitly stated that the extensive, widespread damage to our belongings was the direct result of incorrect packing and poor loading methodologies by the original Grace team in Perth.

The scale of the physical damage to our household goods is staggering. We have experienced broken furniture in almost each and every large item shipped.

While the physical damage is devastating, the corporate response has been deeply disappointing. We specifically purchased their "Easycover Ultimate" insurance package to protect our family from transit risks. Instead of a premium resolution, we have been met with a frustrating claims adjustment process that attempts to aggressively move the goalposts and unreasonably delay reaching settlement.

Furthermore, the insurance adjusters are actively attempting to bypass the clear, unequivocal "Pairs and Sets" protection clauses written directly into our Ultimate policy framework in order to slash the payout on matching furniture suites, meaning the insurance process doesn't match up to the sales pitch or policy documentation.

To be absolutely clear: our frontline moving coordinator has been incredibly professional and diligent throughout this ordeal. The 1-star rating is a direct reflection of a systemic failure by the Grace packing team and a deeply unhelpful, bureaucratically obstructed insurance process that refuses to honor its policy commitments.

If you are paying a premium for peace of mind on an international move, look elsewhere. Grace Removals has left our home setup completely paralyzed in a new country.

12 mai 2026
Avis spontané
Logo de Grace Removals Group - Perth

Réponse de Grace Removals Group - Perth

Dear Neil,

We’re sorry to hear about your recent experience with Grace. We have referred your case to the Branch involved and they will be in touch with you shortly.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Great job!

They picked up from 2 different premises. Fast, careful, efficient and courteous. Job well done. I highly recommend Grace Removals. Atol and his team of 2 did well!!

28 mai 2026
Avis spontané
Logo de Grace Removals Group - Perth

Réponse de Grace Removals Group - Perth

Dear Jan,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

T and Carl !!

T and Carl were great, they did everything quickly and with ease. Would recommend the company and them to others!!

19 mai 2026
Avis spontané
Logo de Grace Removals Group - Perth

Réponse de Grace Removals Group - Perth

Dear Ruby,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

Great customer service

Had the Tane and Jake Y get a late call out to come to my house for my furniture removal. They were very diligent with everything and had great customer service. Would recommend them again. 10/10

18 mai 2026
Avis spontané
Logo de Grace Removals Group - Perth

Réponse de Grace Removals Group - Perth

Dear Jacob,

We're delighted to hear about your experience. Thanks for sharing!

Kind regards,
Grace Customer Service

Noté 5 sur 5 étoiles

First Class Service The Grace Removals Perth Team!

The Grace Removals Perth team have been superb from start to finish.

From our first contact in November 2025 with quotes from Kellie in the Perth office to final arrangements with Tom & Ally in the Perth office in 2026 & to the end drop of household belongings by the smiling trio of Tane, Kateryna & Jake on delivery day.

18 cubic meters of household effects shipped from the French Alps to Halls Head WA & all coordinated seamlessly by Kellie, Chelsea, Tom, Ally.

Then with super service during the final delivery phase, unpacking & clearing up boxes & packaging materials by the cheerful & very helpful threesome of Tane, Kateryna & Jake.

A professional job well executed by a trustworthy global freight company in Grace Removals WA!

Thank you.

18 mai 2026
Avis spontané
Logo de Grace Removals Group - Perth

Réponse de Grace Removals Group - Perth

Hi,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,

Grace Customer Service

Noté 5 sur 5 étoiles

Everythings was fine!Boys were on time

Everythings was fine!Boys were on time! Job went seamless and fine.
Trobobly use Grace again.
Carl, Jake

15 mai 2026
Avis spontané
Logo de Grace Removals Group - Perth

Réponse de Grace Removals Group - Perth

Dear Peter,

We're delighted to hear about your experience. Thanks for sharing!

Kind regards,
Grace Customer Service

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