THE GRAFTON BARBER Avis 

540
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mo did a really great job job with my cut, and genuinely took the time to understand what I was looking for and what would suit me best. A 10/10 experience if there ever was one!

Noté 5 sur 5 étoiles

Got my haircut done by Cormac and honestly couldn’t be happier with it. He absolutely nailed the cut and paid attention to every little detail instead of rushing through it. Sound guy, relaxed atmosph... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We just arrived in Bray with my wife, and I consider myself lucky to have found this gem. Ali epitomizes barber craftmanship. Sitting in his sumptuously decorated shop is a very pleasant experience in... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The boy who cut my hair didn't seem very experienced. I brought a "full service" voucher with me, and absolutely nothing was offered. My haircut was terribly done, the finish was awful, they didn't sh... Voir plus

3,8

Bien

TrustScore 4 sur 5

540 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,8

Tous les avis

(540)

65 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Very expensive

Haircut was done very quick. I was not that happy with the results also €28 is very expensive for a dry cut.

13 mai 2025
Avis spontané
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Réponse de THE GRAFTON BARBER

Hi John,

Thanks for your feedback — we’re disappointed to hear you weren’t fully satisfied with your visit. Customer satisfaction is always a priority for us, and we’d like to understand more about your experience.

If you could let us know which of our stores you visited and roughly when, we’d appreciate the chance to review the details with the team. You can reach us directly at feedback@graftonbarbers.com.

The Grafton Barber Team

Noté 5 sur 5 étoiles

Great place!

Great place!
Veesay has been doing my haircuts for the past year, and I couldn’t be happier. He patiently listens to my preferences and consistently delivers exactly what I want. Thank you, Veesay!

10 mai 2025
Avis spontané
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Réponse de THE GRAFTON BARBER

Hi Rahul,

Thanks so much for the fantastic review! We’re delighted to hear Veesay has been looking after you so well — consistency, care, and attention to detail are exactly what we aim for, and it’s great to know he’s delivered that time and again.

We’ll be sure to pass on your kind words to him. Looking forward to welcoming you back soon!

The Grafton Barber Team

Noté 5 sur 5 étoiles

Was wonderful and cheer guy named…

Was wonderful and cheer guy named Veesay , such a humble person . He understands the way we explain and makes his best and perfection in style. Thanks Veesay.

--Dharani

3 mai 2025
Avis spontané
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Réponse de THE GRAFTON BARBER

Hi Dharani,

Thank you very much for taking the time to leave us such a kind review for our Grand Canal store. We’re delighted to hear that you had a wonderful experience with Veesay. It’s always a pleasure to know that our team members are delivering not only excellent service but also creating a warm and understanding atmosphere for our valued clients.

We truly appreciate your support and look forward to welcoming you back again soon.

– THE GRAFTON BARBER

Noté 5 sur 5 étoiles

Great staff experience

Great staff, who looked after me in an extraordinary way. They are masters in their profession. Very nice interior, not like the most barbers here locally. I bought accessories from them too. It makes every shave at home a pleasure in the morning. They have qualified barbers who do wet towel shave. Most barbers are not capable to do this. Here in Grafton barbers they take their time for a perfect cut. They listen to your wishes and check during the cut, that you are comfortable with what they do, I will return. I found my barbers for good.

30 avril 2025
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Réponse de THE GRAFTON BARBER

Hi Markus,

Thank you sincerely for taking the time to share such a thoughtful and detailed review. We are truly delighted to hear that you had such a positive experience with our team. Your kind words about the professionalism of our staff, the unique interior, and the quality of both our services and products mean a great deal to us.

It’s wonderful to know that you appreciate the attention to detail, the care taken during each appointment, and the traditional wet towel shave — something we take great pride in offering. We’re thrilled to have earned your trust and to be your chosen barbers going forward.

We look forward to welcoming you back again soon.

– THE GRAFTON BARBER

Noté 4 sur 5 étoiles

Grafton Barber sent me out the wrong product

Grafton Barber sent me out the wrong product. I emailed them and a new product was posted out.

28 avril 2025
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Réponse de THE GRAFTON BARBER

Hi Dave,

Thank you for your feedback. We’re sorry again for the initial mix-up with your order — this certainly wasn’t the experience we intended to provide.

We’re glad we were able to follow up, send the correct item, and allow you to keep the hair gel as a gesture of goodwill. If there’s anything further you feel we can do, please don’t hesitate to let us know.

We’d also appreciate the opportunity to have this rating reconsidered, as we hope the resolution reflects our commitment to putting things right when mistakes happen.

The Grafton Barber Team

Noté 1 sur 5 étoiles

Very negative experience in…

Very negative experience in Ballincollig. Not only are they ridiculously overpriced, but they don’t even charge me the correct amount half the time. One week it’s €36 for hair and beard, the next week it’s €34 and last the week for me was the last time I’ll be getting a haircut there. Not only was i charged €38 but the quality of cut I received was beyond pathetic. Rushed through the whole haircut and didn’t even trim my beard properly. I went home and proceeded to finish the job I expected to get for that outrageous price! and ended up cutting my whole neck from shaving. Do not recommend!!!

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Very friendly and welcoming

I have been coming to this barbershop for over 5 years and received an excellent hair cut every time from Vic. The staff are brilliant and very welcoming. I won't get a haircut anywhere else now except here. It is also good to support your local small businesses. Thank you for making a wonderful hair cut experience well worth the price.

2 mai 2025
Avis spontané
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Réponse de THE GRAFTON BARBER

Hi Ed,

Thank you so much for taking the time to leave us such a heartfelt review. We are truly grateful for your loyalty over the past five years, and we’re delighted to hear that Vic has consistently provided you with excellent haircuts and service.

Your kind words about our team and your support for local small businesses mean a great deal to us. It’s always our goal to ensure every visit is a welcoming and worthwhile experience, and we’re thrilled to know we’ve achieved that for you.

We look forward to seeing you again soon.

– THE GRAFTON BARBER

Noté 1 sur 5 étoiles

DISGRACE

well, well, well. beeing a loyal customer for over a year now, i have noticed significant decrease in barbers' skills. THET MESSED ME UP EVERY TIME I HAVE GONE THERE THE PAST 5 TIMES. They are horrible. Now that is not an understatement, they can not cut the haircut i want, neither can they fix it after messing up. A disgrace!

1 mai 2025
Avis spontané
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Réponse de THE GRAFTON BARBER

Hi Harald,

We’re genuinely sorry to hear this — especially coming from someone who describes themselves as a loyal customer. That’s not the kind of experience we want anyone to have, let alone someone who has supported us over the past year.

We take this feedback seriously, but in order to look into it properly, we need to determine which store you visited. We operate multiple locations, and without more detail, it’s difficult to address the situation with the team involved.

If you’ve been left consistently unhappy with your last few visits, we want to make it right. Please reach out to us directly at feedback@graftonbarbers.com with more information about the store, dates, and any other relevant details — we’d really appreciate the opportunity to follow this up and ensure your next experience is a positive one.

The Grafton Barber Team

Noté 5 sur 5 étoiles

All good

All good. Very happy

19 avril 2025
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Réponse de THE GRAFTON BARBER

Hi Patrick,

Thank you kindly for taking the time to leave us a review. We’re delighted to hear that you were very happy with your experience.

We truly appreciate your custom and look forward to welcoming you back again soon.

– THE GRAFTON BARBER

Noté 2 sur 5 étoiles

In Bray, only some barbers can cut hair

I’ve had my hair cut about 5 times there, and I have to be honest and say they have mostly all been a big miss. I had a few decent haircuts where my fade is done well and is how I asked and the cut on top is right. This cut was done by the Brazilian barber inside. He’s a great one. There is one other good barber there he’s an Irish guy who gives very good haircuts too I had a good experience with him he did what I wanted well. Unfortunately, there are two other. barbers who are simply shocking. 1, the man with the beard who looks like fabrizio Romano is a clown. He didn’t listen to anything I said and gave me a high skin fade and took two inches off my fringe when I asked for a low fade and a half inch off my fringe. I felt gutted after leaving the shop spending over 20 quid on a shite haircut. 2, a new barber in there, the female barber (sorry it’s the only thing I can think of to describe her) is terrible. She partially listened to what I wanted but decided she would just do whatever the feck she wanted with my hair and gave me one of the worst low faces I’ve ever seen from this barber. The fade was non existent. You could see the lines as it wasn’t faded properly. This brings me to the real problem where she randomly started point cutting and texture cutting on the top which has fecked up my style completely. I’ve been left trying to style my fringe but no matter what I do there’s always parts that look like hair is missing. This is because of the stupidity of cutting my hair in a way I never asked and never wanted or has before. Absolutely horrendous never going back. Go to M Barber instead they are so much better.

11 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Incredible with Kids , Especially Those with Special Needs

I cannot say enough good things about Leopardstown Grafton Barber . As a parent of three boys, haircuts are always an event but especially for my youngest, who is autistic and has always struggled with going to the barber. We’ve tried everything over the years from kids’ salons to sensory-friendly places but nothing ever worked. It got to the point where I was cutting his hair at home because the experience was just too overwhelming for him.But then, we found Leopardstown Barber Shop and everything changed.

The staff were absolutely incredible: kind, patient, and so understanding. To my complete surprise, my youngest sat through his haircut without any fuss at all. The lovely girl who cut his hair was a miracle worker , gentle, calm, and so intuitive with how to approach him.

All three of my boys walked out with fantastic haircuts, but more importantly, they were happy.

Thank you so much to the entire team at Leopardstown Barber Shop.

13 février 2025
Avis spontané
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Réponse de THE GRAFTON BARBER

Hi Vanessa,

Thank you so much for taking the time to leave such a heartfelt and thoughtful review for our Leopardstown store. We are truly touched by your kind words and honoured to have had the opportunity to provide a positive experience for your family.

It brings us great joy to know that your sons, especially your youngest, felt comfortable and happy during their visit. Our team strives to create a welcoming and understanding environment for all our clients, and it’s incredibly rewarding to hear that their care and patience made a difference.

We’re so pleased to know your boys left with fantastic haircuts and smiles — that’s exactly what we aim for. We look forward to welcoming you all again soon.

– THE GRAFTON BARBER

Noté 1 sur 5 étoiles

Terrible customer service

This is in dunnes stores tallaght square grafton barbers. I went in to get a haircut today. Showed the man the picture of the haircut I wanted to get, and he saw EXACTLY what I wanted. I always get my haircuts here so I thought it would be no problem. He made me look RIDICULOUS. Combed my hair middle part and wet and just left it like that. I didn't complain or say anything because I have social anxiety so any conversation I have I try to not speak a lot so it ends fast. Normal grafton barber charge me 15-25 euros for my haircut. As I am a student, and today I only got a TRIM but he did absolutely nothing but just conbed my hair and cut very little pieces of hair. He took 28euros from me, didn't even ask if I'm a student or let me know beforehand. I handed him a 50euros not and got back only 20. I am disgusted by the customer service from this man. When I showed him the pictures I wanted he laughed and just said "both are different". The man i didn't get his name but he had curly short hair with a taperfade. Possibly Arab. And a beard at the cashier and cut my hair. I am disappointed.

19 mars 2025
Avis spontané
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Réponse de THE GRAFTON BARBER

Hi Aurel, many thanks for your custom and for taking the time to leave us a review. We're disappointed to hear of your recent experience in our Tallaght store. This is far from the experience you should come to expect and we'd like to look into this further.

At your convenience, if you could please email feedback@graftonbarbers.com with the above for reference, but also if you could please include the approx. time of your visit and photos of the haircut you requested and what you received.

We'll then look into this for you and be back asap,

Thanks Aurel, we look forward to hearing from you.

- THE GRAFTON BARBER 💈

Noté 5 sur 5 étoiles

Fantastic hair product

It's a fantastic hair product, I've been using it for years and the service from TGB is always excellent. Highly recommend.

10 février 2025
Noté 5 sur 5 étoiles

It came in a beautiful box

It came in a beautiful box, perfect gift gor the man in your life, great value and the scent was lovely

31 janvier 2025
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Réponse de THE GRAFTON BARBER

Hi Patrick,

Thanks a million for your custom and for taking the time to leave us a review, we really appreciate the feedback! We're delighted to hear that you're happy with the purchase. We hope you have a great day and look forward to serving you again soon ✂️

Noté 1 sur 5 étoiles

Extremely rough and shaved a lot of hair off.

Went into the shop in Ballincollig shopping centre and asked for fade and a little of the top. Worst haircut I've ever had, not only did he shave basically all my hair off. He cut the top right in so now is oddly shaped and cannot style it. He was also extremely rough and almost had to ask him to stop twice. Very rude and wont be returning. Would only recommend if your looking for a one all over.

2 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Nice!

Nice! Thanks!

30 janvier 2025
Avis spontané
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Réponse de THE GRAFTON BARBER

Hi Erwin, many thanks for taking the time to leave us a review. We hope you have a great day!

Noté 5 sur 5 étoiles

Always do what u ask.

Always do what u ask.
Nothing but the best

14 janvier 2025
Avis spontané
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Réponse de THE GRAFTON BARBER

Hi Carl, thanks for taking the time to leave us a review - we hope you have a great day! ✂️

Noté 2 sur 5 étoiles

Went to the one in the square a new…

Went to the one in the square a new fella did my hair today asked for a fade 1 at the back and a little bit of the top the fella nearly gave me a buzz cut I asked for a little of the top and was left with nothing honestly don’t understand all you have to do is what I told ye still managed to butcher me

16 janvier 2025
Avis spontané

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