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Great Balls Of Flour Avis 393

TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Really disappointed. I checked about next day delivery before ordering & was assured if it was before noon on Friday I would get it on Saturday. Nothing arrived & no notification. Aimee advised it’s 4... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great product. Prompt responses when arranging chosen day delivery and balls arrived on schedule. Easy to stretch, and absolutely delicious. Can't wait to try the sourdough ones next

Noté 5 sur 5 étoiles

Delivery is super quick , the dough makes amazing pizzas. I love a traditional pizza take away and get it most weekends , no longer need to as these dough balls make better pizzas ! Will also save al... Voir plus

Noté 5 sur 5 étoiles

Not only is the product exceptional, but the customer care is also faultless. I had an issue with delivery which was no fault of there’s, however they were superb in handling the situation and helped... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits alimentaires
  2. Fabricant de produits alimentaires

Écrit par l'entreprise

Great Balls of Flour is revolutionizing the way you enjoy authentic, high-quality pizza at home. We believe everyone deserves to experience the joy of a perfect pizza, regardless of dietary restrictions or busy schedules. That's why we specialize in crafting and delivering exceptional Neapolitan, Sourdough, and Gluten-Free pizza dough balls and complementary, restaurant-grade toppings right to your door. Our Mission: Quality, Convenience, and Community Authentic Quality: Our commitment starts with the ingredients. We use premium flours and time-honoured fermentation techniques to create dough that yields a truly authentic pizza crust—whether you're looking for the classic chew of a Neapolitan, the depth of flavour from Sourdough, or a delicious, worry-free Gluten-Free base. Ultimate Convenience: Forget the mess and stress of mixing, kneading, and proofing. Our ready-to-use dough balls are perfectly portioned. We take the hard work out of the process, leaving you with the fun part: stretching, topping, and baking your masterpiece in minutes. Curated Toppings: We don't just stop at the dough. We source and supply a selection of the highest quality toppings—from rich Italian tomato sauces and DOP-certified cheeses to unique, artisanal meats and vegetables—ensuring your homemade pizza tastes as good as, if not better than, your favourite pizzeria. Dietary Inclusivity: We understand that many people have specific dietary needs. Our dedicated production process ensures that our Gluten-Free offering is delicious, safe, and meets the same high standard as our traditional doughs, so no one has to miss out on pizza night. We're proud to bring the authentic pizzeria experience into kitchens across the country. Join the Great Balls of Flour family and discover how easy it is to make extraordinary pizza at home!

We promise the Best Pizza Dough

Écrit par l'entreprise

Make great pizza at home
You can enjoy great pizza made at home, safe in the knowledge that what you're eating is free of Ultra-Processed Ingredients and has been carefully produced before it leaves our kitchen. We make making restaurant quality pizza easy. In fact, you'll be amazed at how quickly you can make it - often in far less time than a pizza delivery takes! Throw into that the costs and how much money you're saving, you'll be savouring every single mouthful.

Our Shipping Promise

Next day delivery

Next day delivery
We offer the fastest delivery in the business and when we dispatch your order it will be shipped on an overnight service, making sure it arrives as fresh as it possibly can.

Coordonnées de contact

Promotion box for Great Balls Of Flour

Pizza Dough & Premium Ingredients.

Make great pizza at home. We provide everything you need to make it.

3,8

Bien

TrustScore 4 sur 5

393 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

The gluten free dough was really nice

The gluten free dough was really nice.
I kept it in the fridge for 7 days….so longer than I should have…..but it still turned out OK
Maybe 90% similar to the ‘normal’ pizza base.
I’m not a gluten free eater, but my wife is…..and I still went back for more!
Not disappointed

16 avril 2026
Noté 5 sur 5 étoiles

Fantastic dough from frozen…

Ordered the sourdough balls to freeze while waiting for my BBQ to arrive. The delivery of the balls came very quickly, the BBQ not so fast :).

However now the BBQ and pizza stone are here and the dough was magnificent. Can't wait to have some more.

Getting the pizzas round is harder than I expected but besides my poor technique and wonky shapes everyone thought the bases were amazing.

Thank you, 100% will order again.

P.s. video tutorials are really useful

5 mai 2026
Noté 1 sur 5 étoiles

Poor service. Disappointed.

Ordered a week ago but still no sign of my order. When I emailed they suggested that they were in transit still. Not sure I want week old dough balls… won’t be using again. Will be looking for my money back.

2 mai 2026
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Réponse de Great Balls Of Flour

Hi Richard

We've just looked into your order and, being very candid and honest, we don't know why it hasn't been dispatched, and we apologise for that.

We will send your order out today, and it will be delivered tomorrow. We apologise for the issue with the delivery.

Best regards

Team GBOF

Noté 5 sur 5 étoiles

Tasty, speedy and worth it!

Quick delivery, well packaged and a good price for the ease. Out of the freezer night before into a tuppaware / container to prove. Loads of semolina flour, makes a brilliant pizza! Used both the sourdough and classic and both lovely

15 avril 2026
Noté 5 sur 5 étoiles

What a great find

What a great find! Arrived so quickly, very fresh/on ice. Unfortunately it was raining so the pizza oven was a no go, the dough worked perfectly in the oven though. Delicious, crispy, crusty base, very happy, will defo order again!

1 mai 2026
Noté 5 sur 5 étoiles

Product great

Product great, service was easy and delivery-packaging spot on. Sourdough stretches well, better than I can make myself. Will use again.

14 avril 2026
Noté 2 sur 5 étoiles

Glad I tried it.

Hubbo makes dough every Friday. But heavy work schedule got me ordering from GBOF. Glad I tried it. I found it a bit heavy tbh. Like a light crispy base. Great service though.

1 mai 2026
Avis spontané
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Réponse de Great Balls Of Flour

Hi Moira

We are glad you gave us a go while the "Hubbo" was busy, and thank you for the kind words regarding the service.

Regarding the base, if the dough felt a bit heavy, it usually means it hasn't quite been pressed and stretched out to its full 10–12" potential. Our dough is designed to be stretched nice and thin to get that light, authentic finish in the oven.

Next time you fire up the oven, try working it out a little further to get that crispy base you’re after—it makes all the difference.

Best regards,

Team GBOF

Noté 1 sur 5 étoiles

Very poor customer service

Order was lost in the post, customer service awful - no replacement sent, no refund. Very poor.

13 avril 2026
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Réponse de Great Balls Of Flour

Hi Mark

We are really sorry to hear about the trouble with your order and the experience you’ve had with our support. Having an order go missing is frustrating enough without feeling like you're being left in the dark.

Our team has been working right through the Bank Holiday weekend to clear a backlog of messages and get back to every single customer. If you haven't seen a resolution yet, it's certainly not because we’re ignoring the issue—we’ll always ensure a lost order is either replaced or refunded.

Please get in touch with us again or keep an eye on your inbox; we are prioritising missing orders and will make sure this is put right immediately.

Thanks for your patience while we get this sorted.

Best regards,

Team GBOF

Noté 1 sur 5 étoiles

Missed an item off my order

Missed an item off my order, rather than offer to send it out they only offered a refund.

29 avril 2026
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Réponse de Great Balls Of Flour

Hi Karl

We are sorry to hear you were disappointed with how we handled the missing item.

While we would love to be able to send out every individual item the moment it’s missed, as a small business, the logistics and environmental cost of shipping a single product separately make it very difficult to justify.

Our policy is to issue a refund for any missing items immediately so that you aren't out of pocket. It’s the most direct way we can resolve the error, though we appreciate it wasn’t the outcome you were hoping for on this occasion.

If there is anything else the team can do to help, please don't hesitate to reach out.

Kind regards,

Team GBOF

Noté 1 sur 5 étoiles

Order was wrong the dough was awful so…

Order was wrong the dough was awful so not plan to use them again

13 avril 2026
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Réponse de Great Balls Of Flour

Hey Rowan

We are sorry to hear that your order wasn't right and that you didn't enjoy the dough.

We take a lot of pride in our 36-hour proofing process and using 100% Yorkshire-sourced ingredients to ensure a premium result, so it’s disappointing to hear we missed the mark for you this time.

If the order was wrong, we would like the chance to see where the mistake happened and put it right. Please reach out to the team directly with your order details so we can look into this further for you.

Kind regards,

Team GBOF

Noté 5 sur 5 étoiles

The order has not arrived

Original order lost somewhere in the in the world of logistics. However great communication and swift resolution with a no quibble offer of a full replacement. Thank you for resolving this so quickly and easily, changed experience from 1-star to 5-stars due to the great customer service.

29 avril 2026
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Réponse de Great Balls Of Flour

We are sorry to hear your order hasn't arrived yet and that you’re frustrated with the service.

We have been working hard to communicate that we're currently experiencing a backlog, with alerts on our homepage banner, our delivery page, and within the order confirmation emails to flag the 2–3 day delay. We do our best to make these lead times as clear as possible so there are no surprises, but we appreciate it’s still a pain when you're waiting on your dough.

Please rest assured that we are working through orders as quickly as possible. Keep an eye on your inbox for a dispatch notification, which will be sent the moment the courier has your parcel.

Thanks for your patience while we get back on track.

Kind regards,

Team GBOF

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