Really disappointed. I checked about next day delivery before ordering & was assured if it was before noon on Friday I would get it on Saturday. Nothing arrived & no notification. Aimee advised it’s 4... Voir plus
L'entreprise a répondu

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Really disappointed. I checked about next day delivery before ordering & was assured if it was before noon on Friday I would get it on Saturday. Nothing arrived & no notification. Aimee advised it’s 4... Voir plus
L'entreprise a répondu
Great product. Prompt responses when arranging chosen day delivery and balls arrived on schedule. Easy to stretch, and absolutely delicious. Can't wait to try the sourdough ones next
Delivery is super quick , the dough makes amazing pizzas. I love a traditional pizza take away and get it most weekends , no longer need to as these dough balls make better pizzas ! Will also save al... Voir plus
Not only is the product exceptional, but the customer care is also faultless. I had an issue with delivery which was no fault of there’s, however they were superb in handling the situation and helped... Voir plus
Great Balls of Flour is revolutionizing the way you enjoy authentic, high-quality pizza at home. We believe everyone deserves to experience the joy of a perfect pizza, regardless of dietary restrictions or busy schedules. That's why we specialize in crafting and delivering exceptional Neapolitan, Sourdough, and Gluten-Free pizza dough balls and complementary, restaurant-grade toppings right to your door. Our Mission: Quality, Convenience, and Community Authentic Quality: Our commitment starts with the ingredients. We use premium flours and time-honoured fermentation techniques to create dough that yields a truly authentic pizza crust—whether you're looking for the classic chew of a Neapolitan, the depth of flavour from Sourdough, or a delicious, worry-free Gluten-Free base. Ultimate Convenience: Forget the mess and stress of mixing, kneading, and proofing. Our ready-to-use dough balls are perfectly portioned. We take the hard work out of the process, leaving you with the fun part: stretching, topping, and baking your masterpiece in minutes. Curated Toppings: We don't just stop at the dough. We source and supply a selection of the highest quality toppings—from rich Italian tomato sauces and DOP-certified cheeses to unique, artisanal meats and vegetables—ensuring your homemade pizza tastes as good as, if not better than, your favourite pizzeria. Dietary Inclusivity: We understand that many people have specific dietary needs. Our dedicated production process ensures that our Gluten-Free offering is delicious, safe, and meets the same high standard as our traditional doughs, so no one has to miss out on pizza night. We're proud to bring the authentic pizzeria experience into kitchens across the country. Join the Great Balls of Flour family and discover how easy it is to make extraordinary pizza at home!
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Next day delivery

Unit 11 The Forum, Rose Avenue, YO26 6RU, York, Royaume-Uni

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Very good customer service several queries were answered promptly & were informative. Delivery excellent too.
ordering process, speeed of delivery, quality of dough fantastic
As a start, the dough balls arrived chilled with a freezer pack in the box, a nice touch of professionalism.
Have ordered from these guys consistently for the last year since I purchased my pizza oven, and I wouldn't switch from them - great dough and easy to use!
Dough balls arrived really well packaged however we were missing instructions on how to use which affected our experience as we were new to dough balls so took a bit of navigation to understand what to do to get the best out of the product

Réponse de Great Balls Of Flour
A really good set of dough and accessories for making home pizza's. Nice tomato sauce. I'm coeliac so getting the GF items is tricky as they go out of stock very quickly (which I guess is a good thing!). Still first successful home produce GF pizza has been tried and enjoyed. Could do with a GF starter box option being available but I worked around it.
Saw the advert on Facebook, checked website and ordered starter pack/box. Arrived in good time.
We tried to cook pizzas last night and products are excellent. We are finding it tricky to get a crispy base.
Customer Service is excellent and 100% responsive even replying to emails over the weekend. They have given us tips and advice, so we’ll try again with more pizza cooking tonight. Very impressed with this company, products and service . Thank you 🙏
Fast service and a quality product- gluten- free dough is the best I’ve had.
Pizzas came out fantastic, best pre made dough balls we have bought
Amazing gluten free dough. Watched the videos which really helped explain how to handle the dough. Made the most authentic pizza since I became gluten intolerant last year. Highly recommended
Quick and easy ordering process.
Efficient sending now I just need to enjoy the pizzas.
Very good ordering and delivery. The tomato sauce is delicious. Enjoyed the Neopolitan Easy Stretch dough but found the sourdough hard when cooked.
Excellent quality and price is good as well ,ordered extra bits this time and as always very happy
I bought a large number of gluten free pizza dough bundles - 25 I believe - as I followed a link from social media promoting that they were gluten celiac approved ( I am not celiac myself ) . At check out I was encouraged to add on several items including two tubes to help with the pizza making process . I wrongly assumed that they were gluten free - it was my son who noticed when he went to make a pizza . I find this problematic and disappointing . I flagged this and have not had a refund, not even as a good will gesture . Why would I want wheat /gluten alongside an expensive order of inky gluten free dough?

Réponse de Great Balls Of Flour
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