As a school party, we regularly visit London and we always see The Lion King. This year we fancied a change. We knew it was busy, but Ross Finbow at Group Line was heaven-sent. He listened, supported... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Theresa Baker is always helpful and this time recommended stage seats to see Arcadia. As she had been herself, it was really good to get her opinion on those seats. The whole of my group thoroughly en... Voir plus
L'entreprise a répondu
Worked with Ross to book in a large group attending a show and might I say, the service was absolutely amazing! Ross was so easy to work with, answered all of the questions I had very promptly and mad... Voir plus
L'entreprise a répondu
Our 'Rose Street Theatre Club', based in Wokingham, Berkshire, yesterday took a group of 106 elderly members, in two coaches, to the Savoy Theatre to see Paddington, the Musical. Our group... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.
Coordonnées de contact
115 Shaftesbury Avenue , WC2H 8AF, London, Royaume-Uni
- 0207 206 1174 (Option 1)
- help@groupline.com
- groupline.com
5,0
Excellent
588 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Extra MileUsed Group Line for years always very…
Used Group Line for years always very helpful and very professional, especially, Theresa Baker who always goes the extra mile in getting tickets.
31 octobre 2025
Avis spontané
Réponse de Group Line
Thank you so much for leaving us a 5-star rating!
A very useful service, personal and easy to use
This is a very useful service provided to our u3a. We have only recently started a London Theatre Group and Theresa has been very helpful with advice and guidance. The process is clear and easy and we have had two trouble free theatre visits so far with another next week.
9 octobre 2025
Avis spontané
Réponse de Group Line
Thank you so much for leaving us a 5-star rating!
The best was to group book
So helpful in dealing with changing needs, securing extra seats and taking all the stress out of arranging a group theatre trip
21 octobre 2025
Avis spontané
Réponse de Group Line
Thank you so much for leaving us a 5-star rating!
Great prices and service
Theresa gives knowledgable advice on numerous WestEnd shows. She's very accommodating with all my requests and alterations.
26 octobre 2025
Avis spontané
Réponse de Group Line
Thank you so much for leaving us a 5-star rating!
Always a friendly and professional…
Always a friendly and professional service!
17 septembre 2025
Avis spontané
Réponse de Group Line
Thank you so much for leaving us a 5-star rating!
Groupline feedback
Theresa is my main contact and is truly amazing, she is so friendly and approachable and always manages to sort out my requests and when I need to change or add to a booking always sorts things out for me, 5 star service from start to finish
28 octobre 2025
Avis spontané
Réponse de Group Line
Thank you so much for leaving us a 5-star rating!
Theresa Baker provided an excellent…
Theresa Baker provided an excellent service and helped me out with a booking issue. Prompt, friendly and efficient
28 octobre 2025
Avis spontané
Réponse de Group Line
Thank you so much for leaving us a 5-star rating!
Friendly and helpful service
Ross was very helpful in ensuring the needs of my group were met and email communication was clear and timely. We're looking forward to our trip.
20 octobre 2025
Avis spontané
Réponse de Group Line
Thank you so much for the 5-star review!
I always go with Groupline
I've used Groupline for our theatre trips for around 20+ years, first with Allen and then post-covid with Ross. They are very responsive and helpful and we get fantastic deals on our theatre tickets. We had brilliant seats for our most recent trip (Starlight Express).
5 octobre 2025
Avis spontané
Réponse de Group Line
Thank you for the 5 stars! We're thrilled you had a great experience with Ross and Allen.
Great for my coach trips
I always use Groupline for my theatre coach trips, they are so helpful and easy to communicate with, I have had many dealings with Ross who is great and quick to sort out my invoices/change of numbers.
16 octobre 2025
Avis spontané
Réponse de Group Line
Thank you so much for the 5-star review!
PERFECT ! SO EFFICIENT
Neil is a highly efficient, responsive agent with excellent common sense! Many thanks for your daily assistance! Voyages AIMES ! :D
22 octobre 2025
Avis spontané
Réponse de Group Line
Thanks so much for taking the time to leave us and Neil a 5-star rating, it's much appreciated
I have booked quite a few shows now…
I have booked quite a few shows now through Ross and the team. They are always extremely response and helpful, however complex the query. I will continue to use them for sure!
21 octobre 2025
Avis spontané
Réponse de Group Line
Thank you so much for the 5-star review!
Ross was really helpful and quick to…
Ross was really helpful and quick to respond to any queries
21 octobre 2025
Avis spontané
Réponse de Group Line
Thanks for taking the time to share your review
Neil McMinnies was very helpful …
Neil McMinnies was very helpful in gaining me one extra ticket for a booking when I received a late applicant. Good and very quick service.
1 octobre 2025
Avis spontané
Réponse de Group Line
Thank you so much for the 5-star review!
Group line are amazing
Group line are amazing, very good customer service and very helpful
29 septembre 2025
Avis spontané
Réponse de Group Line
Thanks for taking the time to share your review
Always very easy to book & a great…
Always very easy to book & a great price for our disability group. Thank you Ross for your help!
8 octobre 2025
Avis spontané
Réponse de Group Line
Thank you so much for the 5-star review!
Helpful and smooth
Ross was really helpful. He helped me organise an educational trip for me and my students, found us some good seats and was able to hold them for a reasonable amount of time whilst I was awaiting confirmation of trip approval from my institution. Would highly recommend for easy school bookings.
1 septembre 2025
Avis spontané
Réponse de Group Line
Thanks so much for taking the time to leave us a 5-star rating, it's much appreciated
Cabaret Star
Ross was great in dealing with our 10 ticket request fo Cabaret at the Kit Kat club, really helpful with the options and also personal viewing experience, tickets sorted and now can't wait for our trip in November
2 septembre 2025
Avis spontané
Réponse de Group Line
Thanks for taking the time to share your review
Ross was extremely helpful in sorting…
Ross was extremely helpful in sorting out the 10 tickets I required, 4 for grandkids on the Sen register plus an assistant dog. Thank you.
5 septembre 2025
Avis spontané
Réponse de Group Line
Your 5-star rating and lovely feedback on Ross is greatly valued
Great experience
Great experience. Ross was 11/10 couldn’t have been better. Got everything sorted and tickets booked for a group booking.
Thanks again :)
1 septembre 2025
Avis spontané
Réponse de Group Line
Thank you for the 5-star review
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.