Ive got nothing but the best things to say about this company, ive got everything i wanted, very fast & direct, highly recomend it, for all your needs x thanks x
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Lisez les avis des autres
Good prices, quality products, well packaged. Both times I have used this company, everything has been great apart from the delivery (DHL),which has been considerably delayed by several days on both o... Voir plus
This company goes above and beyond what’s expected from a retailer, having ordered one item it was with me and delivered safely the very next day. This is unrivalled service. I would highly recommend... Voir plus
Easy to find what I needed, great customer service when I rang. Only 1 of my items hasn't arrived and I am certain Growroks will look into this for me. Fab comoany brilliant products. As a first time... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The UK's leading hydroponics and horticultural equipment supplier. Shop online or from one of our 6 stores.
Coordonnées de contact
Royaume-Uni
- 03330449365
- info@groworks.co.uk
- groworks.co.uk
4,6
Excellent
660 avis
A répondu à 56 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
CAUTION!! Great item and just what I wanted
Great item and just what I wanted, but for heavens sake...put a warning on the package. It is tightly wound into it's container, and as a result exploded out of it and smashed me in the teeth and nose. Nothing broken but very sore....if this were an older person I fear more damage would be done. NOT a nice surprise!
3 septembre 2025
Avis spontané
Réponse de GroWorks
Hi Selena
We are so sorry to hear this has happened to you. The drying nets are indeed packed very tightly to reduce down their overall size. This is the first time we have ever had this sort of issue reported and it sounds like a very unfortunate and unlucky accident. The main thing we are happy to hear is that you are OK! We will certainly speak with our suppliers on this issue for you.
We hope you can understand that whilst this product was purchased from ourselves, we do not manufacture this and hope you may find the compassion to adjust your review to a higher rating if you found the rest of our service acceptable.
Kind regards
Great prompt delivery
Great prompt delivery
Great price
Great quality
GGGreat
1 septembre 2025
Avis spontané
Great customer service will use again
29 août 2025
Brilliant communication n service very…
Brilliant communication n service very good 👍
2 septembre 2025
Avis spontané
Deliver to the wrong house and the…
Deliver to the wrong house and the contents are broken
29 août 2025
Réponse de GroWorks
Hi Raymond
We are very sorry to see there were problems with your order. We cannot find any contact from yourself about this matter and have only found out about this issue on Trustpilot. We have reached out to you via email to find out what happened and will ensure that the issue is resolved.
We look forward to hearing back from you soon.
Kind regards
Helpful in so many ways
Helpful over the phone & then ordered and delivered quickly. Me and plants very happy. Thanks
29 août 2025
Everything that groworks did was great…
Everything that groworks did was great but the delivery was not so good they left my stuff at the bottom of my building as I have a bad back i had to wait for my brother to come this is not groworks fault but they really need to chase dhl up and make them come to you're door as dhl are charging for delivery and not bringing it to where it should be
29 août 2025
Top quality products 👌 at very good…
Top quality products 👌 at very good prices. Delivery is always on time. Let's you use klarna aswell. Highly recommend to anyone on a budget 👌
5 août 2025
Fast delivery
Fast delivery, good quality pots wrapped really well in protective wrap. Wanted pots to fit inside a wooden trough. Measurements on website accurate and perfect fit.
26 août 2025
Avis spontané
Great! 5☆
Super fast delivery and packaged very well. All items I wanted were in stock. Perfect!
22 août 2025
Avis spontané
From placing my order to delivery great…
From placing my order to delivery great communication,delivered on time.l would definitely use this company again.
22 août 2025
Avis spontané
BRILLIANT 🤩
Other than the delievery company they use the company itsself if fantastic. Very helpful & informative. Delivery company damaged my parcel and i couldnt have ask for better help from them in return. Highly recommend site is easy to use and understand and again staff are fantastic.
15 août 2025
Avis spontané
I had a good experience thank you
I had a good experience thank you. Lots of communication, quick turnaround, next day delivery. Perfect.
11 août 2025
Avis spontané
Very good products and quick…
Very good products and quick response/delivery.
Big thank you
3 août 2025
The best price I could find when…
The best price I could find when postage was included in the price.
Delivered no fuss.
8 août 2025
Avis spontané
Fast & reliable
9 août 2025
Avis spontané
Reliable
Easy, helpful and competeivly priced. Order delivered promptly. Will use Gro Works again.
6 août 2025
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