grow urban. Avis 

171
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company. Lovely selection of plants. Mine came quickly, was securely packed and arrived safely. The plant was healthy and happy and was warmly received as a present. I have already recommended... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely wonderful Grow Urban jaunt, as always. The girls and guys are always super knowledgeable, helpful and friendly. Pure tasty coffee too. This was our first visit to the Stockbridge shop after... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wonderful plants! The lavender arrived healthy, strong, and very well established with excellent roots. They were extremely well packed, so everything arrived in perfect condition. Fantastic value for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered ahead and collected at the store - first time visiting and the Grove St location was absolutely stunning. My plants are brilliant and couldn’t help picking up a couple more during my visit.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pépinière
  2. Jardinerie

Écrit par l'entreprise

grow urban. is an independent UK plant and lifestyle retailer, offering carefully selected houseplants, pots, plant care, gardening tools and gifts. Founded in 2019, we’re passionate about helping people bring more greenery into their homes and make plant care feel simple. Our knowledgeable team is always on hand with friendly, practical advice, whether you’re choosing your first houseplant or adding to a growing collection. Shop online for delivery across the UK, or visit our four-room garden store and coffee shop in Edinburgh’s New Town. Wherever you shop with us, you’ll find distinctive products, quality plants and genuinely helpful service.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(171)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent quality plant

Excellent quality plant. Well package, and exceptional aftercare service.

30 mai 2025
Logo de grow urban.

Réponse de grow urban.

Thank you for your 5 star review Trevor! We are so pleased to hear you are impressed with the quality plants and service. Have a lovely weekend!

Noté 5 sur 5 étoiles

I love this shop

I love this shop. It has a great selection from pots to garden tools to plants - all the highest quality. The staff are so good at advising too and there is a hidden gem of a coffee shop through the back.

26 mai 2025
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Réponse de grow urban.

Thank you so much for your 5 star review Anne! We are so pleased to hear you are impressed with the quality of our plants, customer service and coffee. We look forward to welcoming you back very soon!

Noté 5 sur 5 étoiles

My friend was delighted with her surprise gift!

I ordered a plant with pot. Super fast service; kept fully up to date with tracking, and my friend was absolutely delighted with her surprise gift! It made her day! Thank you so much to the GrowUrban team!

30 avril 2025
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Réponse de grow urban.

Thank you so much for the lovely review! We're so happy to hear your friend loved her surprise gift—that absolutely makes our day. It’s great to know the order process was smooth and that everything arrived just as hoped. Thanks for choosing us and for supporting a small independent business—we really appreciate it! 🌿

Noté 5 sur 5 étoiles

Excellent all round service

Excellent all round service. Ordered a lovely plant which was delivered on time and with a hand written message. Rachel was very helpful, thank you.

29 avril 2025
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Réponse de grow urban.

Thank you so much for your kind words! We're thrilled to hear you were happy with the service and that the plant arrived on time with the handwritten note—it’s those little touches we love. Rachel will be so pleased to hear your feedback! Thanks again for supporting our small business :)

Noté 5 sur 5 étoiles

Order was ready straight away and…

Order was ready straight away and plants were in good condition

28 avril 2025
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Réponse de grow urban.

Thanks so much for the great review! We’re really glad to hear your order was ready promptly and that the plants arrived in good condition—that’s exactly what we aim for. Your support means a lot to our small team, and we hope you love your new plant pals! 🌿😊

Noté 5 sur 5 étoiles

Great condition

Arrived really quickly and was very well packaged. The plants were in very good condition.

28 avril 2025
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Réponse de grow urban.

Thank you for the lovely review! We're so pleased everything arrived quickly and that the plants were in great condition—that’s exactly what we hope for with every order. We really appreciate your support for our small business and hope your new plants are thriving!

Noté 5 sur 5 étoiles

Will be buying again

The plants came very well packaged and seem to be healthy. Super cute!!

31 mars 2025
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Réponse de grow urban.

Thanks so much for taking the time to leave us a review and so glad you're happy with your new plant pals! All the best, Sophie

Noté 5 sur 5 étoiles

Super company, beautifully healthy plants

Very responsive company who reply really quickly to any contact. Their plants were so healthy, beautifully packaged and safely delivered. We are at the opposite ends of the country to them but I will now always go to them online for houseplants. Super company!

5 mars 2025
Avis spontané
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Réponse de grow urban.

Thank you for taking the time to write such a lovely review Stuart! We are so pleased to hear that you were impressed with the quality of our plants and delivery service! A massive thank you from all the Plant Gurus at grow urban.

Noté 5 sur 5 étoiles

Grow Urban has proven to be a reliable…

Grow Urban has proven to be a reliable source for high-quality plants, and I look forward to purchasing from them again in the future.

24 février 2025
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Réponse de grow urban.

Thank you so much for your glowing 5 star review Joan! We are so happy to hear you are impressed with the quality of our plants.

Noté 5 sur 5 étoiles

Healthy, beautiful plants

Healthy beautiful plants, extremely well packaged. So much care and love has gone into delivering each plant to its new parent. I have purchased plants from a handful of carefully chosen companies over the years. I am now pleased to add Grow Urban.

29 janvier 2025
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Réponse de grow urban.

Thank you so much for your kind words! We're thrilled to hear that you're happy with the plants and the care we put into packaging them. We are grateful you’ve chosen Grow Urban as part of your trusted group of plant providers and look forward to continuing to support your plant journey - we're always here if you need anything. :) Best wishes from the grow urban team

Noté 5 sur 5 étoiles

Lovely plant

Lovely plant, well packaged and swift delivery

30 janvier 2025
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Réponse de grow urban.

Thank you for your lovely feedback! We're so glad to hear that you're happy with your plant, the packaging, and the delivery. We strive to provide the best experience for our customers and it’s great to know we met your expectations. We hope your new plant thrives and look forward to serving you again! Best wishes from the grow urban team 🌿

Noté 5 sur 5 étoiles

Great ,experience

Great plant, bigger than I expected, pity one leaf got damaged in transit. But others will grow in it's place,
Highly recommended seller

28 janvier 2025
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Réponse de grow urban.

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that the plant exceeded your expectations in size. We're sorry to hear about the damaged leaf during transit, but we're glad to know that the other leaves will continue to thrive! We truly appreciate your recommendation, and we'll make sure to pack it even more carefully for the future. Thanks again for choosing us! 🌿

Noté 5 sur 5 étoiles

Easy to use website and quick delivery

Easy to use website and quick delivery. Thank you for the great service. Happy customer.

25 novembre 2024
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Réponse de grow urban.

Thank you so much for your 5 star review of grow urban! We're so pleased you found our website easy to use and were impressed by our delivery speed. Have a lovely day from all the Plant Gurus at grow urban!

Noté 5 sur 5 étoiles

Excellent!!

Quick delivery.
Well packed, no damage to plants.
Good quality ?china pots.

I’m very pleased with the service. Will I treat the plants kindly? I promise to try plus with minimal watering….. winner winner !!!

25 novembre 2024
Noté 5 sur 5 étoiles

Great service

Ordered two plants and two pots. Delivered quickly. Plants both very healthy. Pots are great and as described. I will order from Grow Urban again.

30 septembre 2024
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Réponse de grow urban.

Thank you very much indeed for giving us a 5-star rating - we are delighted that you like your plants and pots. We look forward to delivering to you again soon. With best wishes from all of the Plant Gurus at grow urban. :)

Noté 5 sur 5 étoiles

I LOVE this shop SO much!!!

My order was super fast and nicely wrapped and I just love this shop so much!!! So glad they so a home delivery service too 🥳

25 septembre 2024
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Réponse de grow urban.

Thank you so much for your wonderful 5-star review - we really appreciate it! We are glad that you were happy with our delivery service, the speedy delivery and our packaging - and look forward to serving you again in the future! Best wishes from the Grow Urban Team.

Noté 5 sur 5 étoiles

Loved my plants

Loved my plants, they was all very healthy and very well packaged and arrived so quickly. Thank you so much I will be back for more 😁

25 septembre 2024
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Réponse de grow urban.

Thank you so much for your wonderful 5-star review of Grow Urban. We really appreciate your kind words, and are pleased to hear you were happy with your plants and that you liked the packaging and speedy delivery. We looks forward to sending you more plants in the future! Best wishes from the Grow Urban Team. :)

Noté 5 sur 5 étoiles

Great service!

This is the second time I've ordered from Grow Urban and I'm very impressed by the quality of the goods. The items were delivered very quickly and were well packaged. I would definitely recommend this company!

2 septembre 2024
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Réponse de grow urban.

Hello! Thanks so much for this fantastic review. We are so pleased that you've returned to us for your planty requirements and that you're happy with your purchases so much so that you took the time to leave a review. It really means a lot to us as a small business so thank you!

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