The whole experience was very professional. Clearly laid out payment. Protected all the carpet, as they are fully booked up had to wait, however there was a delay in another job, they brought our... Voir plus
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A fantastic job, from beginning to end and at an excellent price. It was several thousand pounds cheaper than similar equivalent quotes. All the team were so professional and friendly and they worked... Voir plus
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First-class experience from start to finish. From the initial consultation with our project manager, Dylan, everything was handled professionally. We exchanged several emails throughout the process,... Voir plus
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The survey picked up couple of potential problems and when these did occur they were dealt with quickly. The workmen were prompt, polite and tidy. I am pleased with the result.
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À propos de l'entreprise
Écrit par l'entreprise
We are dedicated to providing a wide range of Home Improvement products and services, which include: The number one Guardian Warm Roof, the Liniar Zoom Roof, or a large range of Conservatories, Orangeries, Roof Lanterns and a huge range of windows and doors to suit everyone’s unique requirements and budgets. We provide and install only high quality uPVC or Aluminium Double Glazed Windows a wide selection of Doors in either uPVC, Composite or Wood. We pride ourselves on our consistent level of craftsmanship, our pleasant, polite approach, our commitment to providing unlimited levels of customer service and most of all, our general professional attitude which means you’ll always get the best help, advice and support.
Coordonnées de contact
Etats-Unis
- guardianroofsuk.co.uk
4,9
Excellent
101 avis
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Velux window replacement
The survey picked up couple of potential problems and when these did occur they were dealt with quickly. The workmen were prompt, polite and tidy. I am pleased with the result.
7 mai 2026
Avis spontané
Réponse de NECS Group
Thank you for your kind review, Bronwen.
We're pleased the survey helped identify the potential issues in advance and that the team was able to deal with them quickly when they arose. It's great to hear you were happy with both the service and the finished result.
Thank you for choosing NECS.
First-class experience from start to…
First-class experience from start to finish. From the initial consultation with our project manager, Dylan, everything was handled professionally. We exchanged several emails throughout the process, and every question was answered promptly and courteously.
On the installation day, the two installers were absolutely superb. They were polite, professional, worked efficiently, and left everything clean and tidy when they finished. They also took the time to give me a thorough handover, making sure I understood exactly how to operate my new solar VELUX windows.
I wouldn't hesitate to recommend this company to anyone. Excellent service throughout.
4 août 2026
Avis spontané
Réponse de NECS Group
Thank you for your fantastic review, Derren.
We're delighted to hear you had such a positive experience from start to finish. We'll be sure to pass your kind comments on to Dylan and the installation team—they'll really appreciate the recognition.
We hope you enjoy your new solar VELUX windows, and thank you for your recommendation. It means a great deal to us.
A fantastic job
A fantastic job, from beginning to end and at an excellent price. It was several thousand pounds cheaper than similar equivalent quotes. All the team were so professional and friendly and they worked nonstop. The quality of the work was excellent and they were so tidy and cleaned up at the end of every day, We were so pleased with the final result and cant wait to get the furniture back in and use our new living space. A job well done. Thank you
23 juillet 2026
Avis spontané
Réponse de NECS Group
Thank you so much for your fantastic review, Debra.
We're delighted you're so pleased with your new living space. It's great to hear the team’s professionalism, workmanship and attention to keeping everything tidy stood out, and that we were able to offer such good value.
We hope you enjoy your new room for many years to come. Thank you again for choosing us!
Cracking Job, not literally
The whole experience was very professional.
Clearly laid out payment.
Protected all the carpet, as they are fully booked up had to wait, however there was a delay in another job, they brought our job forward.
We like to support local businesses .
Canny polite team
21 mai 2026
Avis spontané
Réponse de NECS Group
Thank you for your kind review, William.
We're delighted to hear you had such a positive experience. It's great to know the team looked after your home, kept you informed, and were able to bring your installation forward when an earlier slot became available.
We really appreciate your support for a local business and hope you enjoy your new Velux window.
Excellent work
Excellent work, polite staff and very punctual. I highly recommend this company.
24 juillet 2026
Avis spontané
Réponse de NECS Group
Thank you for your kind review, Fatima.
We're delighted you were happy with the work and the service you received. Your recommendation means a great deal to the whole team.
Five star service from start to finish…
From the first contact with this company which I found through researching on the internet for the North East area, I was dealt with by Dylan, he walked us through the whole process and timescales which were spot on. Contact was frequent until the day of the Velux glass replacement and service. The technicians who carried out the work were prompt, courteous and did a brilliant job. The technicians even cleaned and hoovered the whole area before they left. 5 star from start to finish and highly recommended.
10 juillet 2026
Avis spontané
Réponse de NECS Group
Thank you for your wonderful review, Angela.
We're so pleased you had a positive experience from your first enquiry through to the completed installation. We'll be sure to pass your kind comments on to Dylan and the installation team.
Thank you for your recommendation—it really means a lot to us.
Excellent service and good looking replacement window
Agree with the many other good reviews here. The replacement window looks great and the service was excellent. Easy to order and was kept in the loop through the process. Very friendly fitters and I was amazed how fast they did the job. When they left room was immaculate. Top notch job.
15 mai 2026
Avis spontané
Réponse de NECS Group
Thank you for your great review, William.
We’re delighted you’re happy with your new window and the service you received. It’s great to hear the team kept you informed throughout and left everything spotless when the job was done.
Thanks again for choosing us and for taking the time to recommend us.
— The NECS Team
Excellent Velux installation on low pitched roof
Excellent communication throughout from Dylan. The guys who came to fit were polite and friendly and left no mess. The plasterer also did a great job in finishing everything off. The quote was very competitive against others I received and importantly they quoted for the complete job including the plastering. Other companies I talked to only installed the velux, and I would have had to organise the plastering afterwards. Would thoroughly recommend.
21 avril 2026
Avis spontané
Réponse de NECS Group
Thank you for your fantastic review, David.
We’re delighted to hear you were happy with the service from start to finish. We believe taking care of the whole project, including the plastering, makes the process much easier for our customers, so it’s great to know that was valuable to you.
We’ll be sure to pass your kind comments on to Dylan, the installation team and the plasterer. Thank you again for your recommendation — it means a lot.
Velox Windows
Friendly ,clear explanations to help my problem ,especially while doing the work. Well mannered ,skilled staff giving two excellent windows in kitchen roof A difficult problem solved value for money .
5 mai 2026
Avis spontané
Réponse de NECS Group
Thank you for your lovely review, Hannah.
We’re so pleased we could help find the right solution for you and that the team made everything clear throughout the work. It’s great to hear you’re happy with the new kitchen roof windows and the finished result.
We really appreciate your kind words and support.
Great communication and service…
Great communication and service replacing a velux window and a couple double glazing window pane. Very happy with the results.
30 avril 2026
Avis spontané
Réponse de NECS Group
Thank you for your great review, Jordan.
We’re pleased everything came together smoothly and that you’re happy with the results. It’s always good to hear the service and communication hit the mark.
Thanks again for choosing us — it’s appreciated.
Guardian roof by NECS in Blaydon
Very impressed with our recent installation of a guardian roof by NECS in Blaydon. All work was done professionally and to a high standard, communication was clear, the lads were friendly and respectful, and we're extremely pleased with the end result. We would highly recommend this company and product for those looking to enhance their conservatory.
30 avril 2026
Avis spontané
Réponse de NECS Group
Thank you for your great review, Richard.
We’re really pleased to hear everything went smoothly and that the team left a positive impression. It’s always good to know the end result has made a real difference to your conservatory.
We appreciate your recommendation and hope you enjoy the new space for years to come.
solar conversion kit
I had a solar conversion kit added to a previously installed velux window.
It’s great to be able to open the window as it’s so high, and allows for better airflow.
The guys who came to fit were great. In and out in around an hour.
Fitting costs seemed high for such a quick job.
9 février 2026
Avis spontané
Réponse de NECS Group
Thank you for your review, Jackie.
We’re really pleased to hear you’re enjoying the solar conversion kit and the added convenience it brings, and that the team made a good impression on the day.
We do appreciate your comments regarding the fitting cost. While the installation itself is relatively quick, it does involve specialist labour, travel, and setup to ensure everything is completed safely and correctly. That said, we value the feedback and will take it on board.
Thanks again for choosing us — it’s appreciated.
We employed NECS to service and repair…
We employed NECS to service and repair our Velux windows which included indoor scaffolding. The communication was first class, professional service and product knowledge. We would use them again.
27 mars 2026
Avis spontané
Réponse de NECS Group
Thank you, Steve — we really appreciate your feedback.
Jobs like this can be a bit more involved, so it’s great to hear everything ran smoothly and that you felt confident in both the communication and the team on site.
Thanks again for choosing us, and we’d be glad to help anytime in the future.
Had a velux window put in my kitchen…
Had a velux window put in my kitchen roof everything went smoothly, communication with Dylan was good he kept me informed and explained the way they would put the window in . The workmen prepared the kitchen in dust sheets. The window went in with no problem and everything was left tidy, the plaster arrived the next day and did a grand job. Can’t fault this company very pleased with the job.
13 avril 2026
Avis spontané
Réponse de NECS Group
Thank you for your kind review, Frances.
We’re really pleased everything went smoothly and that you felt well informed throughout. It’s great to hear the team took care with preparation and left everything tidy, and that the finishing touches were just as good.
We’re glad you’re so pleased with the result — thank you again for choosing us.
Excellent Service from start to finish
I needed a replacement Velux window, and working with Guardianroofsuk was simple and straightforward throughout. Their website was easy to use, and communication from Dylan (the project manager) was excellent. The fitters, Connor and Jack, were friendly, polite and did a great job. They protected my home by covering the flooring, and they cleaned up thoroughly afterwards, clearing away all dirt and debris. I would highly recommend them.
17 avril 2026
Avis spontané
Réponse de NECS Group
Thank you for your lovely feedback, Elaine.
We’re really pleased to hear the whole process felt straightforward from the outset and that everything ran as it should. Dylan, Connor and Jack will be glad to know their efforts made a positive impression.
Thanks again for your recommendation — it’s very much appreciated.
Service was great lads were so helpful
Service was great lads were so helpful
16 avril 2026
Avis spontané
Réponse de NECS Group
Thank you for your review, we are happy we could help and appreciate your feedback.
Excellent service.
Excellent service from Dylan and the guys. Would definitely recommend and use again.
1 avril 2026
Avis spontané
Réponse de NECS Group
Thank you for your great review, Mr Bell. We’re really pleased to hear you were happy with Dylan and the team.
We truly appreciate your review and look forward to working with you again in the future.
10/10 experience
Had our new skylights fitted yesterday and the process from quote to instal was seamless! Emails & queries were responded to quickly, nothing was too much trouble. The guys turned up when they said they were going to and did a fantastic job, other than our fabulous new velux windows you wouldn’t know they had even been, they left everything perfectly clean and tidy!
31 mars 2026
Avis spontané
Réponse de NECS Group
We’re delighted to hear the whole process was seamless from quote through to installation, and that the team delivered exactly as promised. Leaving your home clean and tidy is just as important to us as the installation itself, so it’s great to know that stood out.
Enjoy your new Velux windows, and thank you again for your kind review.
Very professional service (Velux windows)
Very professional service. Dylan came out to survey for the replacement of two Velux roof windows. He gave good informative advice on what was required and options available. He explained what would happen on the day of the job.
The finished job looks excellent and has given reassurance in terms of water getting in, energy efficiency hopefully and also offering a better means of escape in a fire.
I would use this company again.
6 mars 2026
Avis spontané
Réponse de NECS Group
Thank you for your great review. We’re really pleased to hear that Dylan was able to provide clear advice and guide you through the options and process.
It’s fantastic that you’re happy with the finished result and that the new Velux windows have improved not only the look, but also the performance and safety of your home.
We truly appreciate your support and would be more than happy to help again in the future.
NECS , a company that keeps it's promises
NECS was a third party reference after researching companies who replace Velux Windows .From start to finish this company stepped up to the mark .The price was fair , the product top quality , and the team led by Dylan Butler , area manager , very professional and , as a bonus , really nice lads . The window ( 3 x 4ft )looks great and the quality blind a great addition .Cannot fault this company . Jim Douglas
16 mars 2026
Avis spontané
Réponse de NECS Group
It’s great to hear that everything met your expectations — from the pricing and product quality through to the professionalism of Dylan and the team. We’ll be sure to pass your kind comments on to them.
We’re delighted you’re happy with the new Velux window and blind, and thank you again for your recommendation.
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