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Noté 5 sur 5 étoiles

The whole experience was very professional. Clearly laid out payment. Protected all the carpet, as they are fully booked up had to wait, however there was a delay in another job, they brought our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A fantastic job, from beginning to end and at an excellent price. It was several thousand pounds cheaper than similar equivalent quotes. All the team were so professional and friendly and they worked... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First-class experience from start to finish. From the initial consultation with our project manager, Dylan, everything was handled professionally. We exchanged several emails throughout the process,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The survey picked up couple of potential problems and when these did occur they were dealt with quickly. The workmen were prompt, polite and tidy. I am pleased with the result.

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'installation des fenêtres

Écrit par l'entreprise

We are dedicated to providing a wide range of Home Improvement products and services, which include: The number one Guardian Warm Roof, the Liniar Zoom Roof, or a large range of Conservatories, Orangeries, Roof Lanterns and a huge range of windows and doors to suit everyone’s unique requirements and budgets. We provide and install only high quality uPVC or Aluminium Double Glazed Windows a wide selection of Doors in either uPVC, Composite or Wood. We pride ourselves on our consistent level of craftsmanship, our pleasant, polite approach, our commitment to providing unlimited levels of customer service and most of all, our general professional attitude which means you’ll always get the best help, advice and support.


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4,9

Excellent

TrustScore 5 sur 5

101 avis

5 étoiles
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3 étoiles
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1 étoile

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4,9

Tous les avis

(101)

33 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent job

I have just had a new lamplight fitted in the roof. The old one was leaking and rotten. Dylan from NECS came out to survey the job and was very professional.
The job was done in the time frame even though they had to put extra scaffolding up. They even tidied up after the job. Love the new roof light excellent job. Would recommend them.

3 février 2025
Avis spontané
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Réponse de NECS Group

Thank you for your lovely review! We're delighted you love your new roof light and that Dylan provided professional service. It's great to hear the job was completed on time and everything was tidied up. Your recommendation means a lot to us. Thanks for choosing NECS!

Noté 5 sur 5 étoiles

A splendid team !

The whole team from initial consultation to completion of the work were great. Two replacement Velux roof windows installed in just a few hours. The lads were friendly, cheerful, professional, efficient, neat workers who left the place clean and tidy. They kindly returned yesterday to replace a large ridge tile on my garage roof after recent storm damage - job done in around 10 minutes ! I would recommend this company to anyone. They offer fair pricing for their excellent quality of work and product and are a pleasure to deal with.

12 décembre 2024
Avis spontané
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Réponse de NECS Group

Thank you for your kind words! We're thrilled you had a great experience with our team. It's wonderful to hear our staff were efficient, professional, and left everything tidy. We appreciate your recommendation and look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Professional, Knowledgeable, Officially Authorised Velux Window Installers

From start to finish, NECS handled the installation of our Velux windows with absolute professionalism. We were given all the options explained to us clearly and, once a price had been agreed, the date for the installation was set for around 3 weeks later. On the 2 days of installation, the roofers/installers turned up on time, did the work efficiently, tidied and cleaned up and were friendly, knowledgeable and informative. We were even visited by 2 more senior managers who came to check that the quality of the work was up to scratch. With NECS, you also get the peace of mind that they are trained and officially authorised Velux window installers so, if there happened to be unexpected issues in the years to come, the official Velux warranty could be used to resolve any problems. Overall, as customers, we were very happy with the work and how well we were treated.

18 février 2025
Avis spontané
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Réponse de NECS Group

Thank you for your kind words! We're delighted you had a positive experience with the team at NECS. Our team strives to provide professional and efficient service, and we're glad we met your expectations. If you need anything in the future, feel free to get in touch. Thanks for choosing NECS!

Noté 5 sur 5 étoiles

Really pleased with our Velux…

Really pleased with our Velux replacement- the team were very knowledgeable and friendly.

20 janvier 2025
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Réponse de NECS Group

Thank you for taking the time to review our service Jennifer, we are happy that the team met your expectations and hope you enjoy the new Velux window.

Noté 5 sur 5 étoiles

Recent installation …

We were so pleased with the recent installation of 2 Velux windows by your fitters.
They were very respectful of our house and had a great attitude.

5 février 2025
Avis spontané
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Réponse de NECS Group

Thank you for your review! We’re delighted you are happy with the Velux windows installation.
Our team always aims to provide respectful and professional service. Enjoy your new Velux windows!

Noté 5 sur 5 étoiles

Great service

Very good experience from start to finish. Communication was great, plenty of options and advice given from Dylan. Very happy with the velux window fitted in our en suite. The fitters Connor and Kristian did a brilliant job keeping mess to a minimum especially as this was carried out in a new ensuite to replace original damaged window. They also put floor/carpet protector down from the front door all the way up to the en suite on third floor of town house. All rubbish taken away. Would definitely recommend.

31 janvier 2025
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Réponse de NECS Group

Thank you for your wonderful review! We’re thrilled to hear about your positive experience and satisfaction with the service provided by Dylan, Connor, and Christian. Your recommendation means a lot to us! 😊

Noté 5 sur 5 étoiles

Seamless process from start to finish

Seamless process from start to finish. Everyone involved was extremely professional.

17 janvier 2025
Avis spontané
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Réponse de NECS Group

Thank you for your feedback! We’re glad you had a seamless and professional experience. If you need anything else, feel free to reach out!

Noté 5 sur 5 étoiles

Expert velux window fitting

Dylan and the team replaced our very old cast iron roof window in November this year. From the original appraisal through to completion communication has been excellent. The fitters completed the job in one day from putting up scaffolding on our awkward stairway to replacing the window and rebuilding the inset - a really difficult messy job on one of the coldest days of the year. They cleaned up and a day later the plasterer arrived and also did a really excellent job of finishing the inset ready for painting. I wouldn’t hesitate to recommend - professional and friendly service from start to finish.

21 novembre 2024
Noté 5 sur 5 étoiles

Absolutely over the moon with my new…

Absolutely over the moon with my new Velux windows definitely recommend this team excellent service throughout 👏

12 décembre 2024
Avis spontané
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Réponse de NECS Group

Thank you for your review! We're thrilled you're happy with your new Velux windows and our service. 😊

Noté 5 sur 5 étoiles

We had our Velux Windows replaced

We had our Velux Windows replaced. Dylan and the team did a brilliant job. The work was carried out in a very efficient manner and they went above and beyond in ensuring there was no mess.

19 novembre 2024
Avis spontané
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Réponse de NECS Group

Thank you so much for your kind words! We're thrilled to hear that Dylan and the team did a brilliant job with your Velux Windows replacement. It's great to know that the work was carried out efficiently and that they went above and beyond to ensure there was no mess. We really appreciate your feedback.

Noté 5 sur 5 étoiles

Great with Veluxes

We bought replacement Veluxes from NECS. They were fitted well and within some specific requirements for the building. One Velux had an issue (at manufacture, not from fitting) and NECS arranged with the company to send out a repair engineer at our convenience - and post-purchase care is very important with expensive purchases like windows. We would use this company again.

8 avril 2024
Avis spontané
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Réponse de NECS Group

Thank you so much for your kind review! We’re delighted to hear that you were satisfied with the fitting of your replacement Velux windows and that we could meet your specific requirements. Your satisfaction with our post-purchase care is very important to us, especially for significant investments like Velux windows. We look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Delighted with the service and product

Very professionaland and friendly team. Work completed to an excellent standard.

18 octobre 2024
Avis spontané
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Réponse de NECS Group

Thank you for taking the time to write this review, we are pleased to hear everything was completed to a high standard and the team were both friendly and professional.

Noté 5 sur 5 étoiles

I would like to thank Andrew and the…

I would like to thank Andrew and the crew for a brilliant job.
The lads worked almost non stop and luckily the weather was good to us.
I would in addition like to thank Andrew for his help and understanding of the previous companies liquidation problems I had.
I will thoroughly recommend NECS.
Thanks once again for all your efforts.

8 novembre 2024
Avis spontané
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Réponse de NECS Group

Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Andrew and the team provided you with excellent service and that the weather was favorable during the project!

We understand how challenging it can be to deal with issues from previous companies, and we are glad that Andrew could assist you through that process. Your recommendation means a lot to us, and we are grateful for your support.

Thank you once again for choosing NECS. If you need any further assistance, please do not hesitate to reach out.

Noté 5 sur 5 étoiles

Thank you to the whole team

Thank you to the whole team for the work on the new window.

All workmen were polite and professional and have completed the work to a high standard.

We are very pleased with the work and would definitely recommend you and your team.

It has certainly brightened up the kitchen with natural light.

6 novembre 2024
Avis spontané
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Réponse de NECS Group

Thank you for your kind words. We’re thrilled that you’re happy with the new Velux window and the natural light it brings to your kitchen. Our team takes pride in delivering professional and high-quality service, and your recommendation means a lot to us.

If you need anything else, please feel free to get in touch.

Noté 5 sur 5 étoiles

Done! on schedule. No fuss, no mess.

NECS stepped in to ease the pain of being taken for a long ride by another conservatory roof "company".
In contrast, NECS were empathetic of our previous 'experience' and were professional, honest, and helpful from the very beginning and during the installation of our new Guardian Warm Roof. The installers and plasterer were informative, friendly and obviously very skilful and completed a great job on schedule. No fuss, no mess.
NECS / Guardian Roofs have given me the confidence that if anything should need attending to during the course of the guarantee period, this would be attended to with the same approach and result.
I wouldn't hesitate to recommend Guardian Roofs.

25 octobre 2024
Avis spontané
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Réponse de NECS Group

Thank you for your kind words. We’re delighted to hear about your positive experience with NECS and your Guardian Warm Roof. Our team is proud to have met your expectations with professionalism and skill.

Rest assured, we are here to assist you during the guarantee period with the same dedication.

Thanks again for your recommendation!

Noté 5 sur 5 étoiles

Roof lantern…

We have recently received a delivery of a roof lantern from NECS and wanted to say how much we have appreciated the excellent customer service the company has given us. Good customer service is not easy to find these days. From the initial queries on the product to the ordering then to the delivery were quick, professional and efficient. Thank you.

11 octobre 2024
Avis spontané
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Réponse de NECS Group

Thank you so much for your kind words! 🌟 We’re thrilled to hear that you had a positive experience with NECSgroup. Providing excellent customer service is our top priority, and it’s wonderful to know that our efforts made a difference for you. From initial queries to delivery, we strive to ensure a smooth and professional process. Your feedback is greatly appreciated, and we look forward to serving you again in the future! 😊

Best regards, The NECS group Team

Noté 5 sur 5 étoiles

Fitting a blind to an upstairs Velox…

Fitting a blind to an upstairs Velox window.

Your team arrived on time, and I asked them how long the job would take, and was given the answer "20 minutes". I thought they were joking, but was amazed when 20 minutes later they came down and invited me to look at the blind they had fitted. It looked good, and it was useful to have your main man then go through with us how to open and shut the blind. And then the team disappeared. So, all in all a highly efficient operation, carried out without any mess or disturbance, and we are completely satisfied with the finished product.

12 juillet 2024
Avis spontané
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Réponse de NECS Group

Dear Mr. Thompson,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you were impressed with the efficiency and professionalism of our team. It’s great to know that the blind installation met your expectations and that our lead installer could assist you with its operation. Your satisfaction is our top priority, and we’re delighted that you found the process smooth and hassle-free.

We appreciate your kind words and look forward to serving you again in the future!

Noté 5 sur 5 étoiles

Fantastic job

We had our conservatory roof replaced with a warm roof, and they did a fantastic job from start to finish. The roof, plastering, electrics were all done to an excellent standard and it looks amazing. They were all very tidy and careful, hard workers and very nice people too. I would highly recommend them.

19 septembre 2024
Avis spontané
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Réponse de NECS Group

Thank you so much for your wonderful review! We’re thrilled to hear that you are pleased with your new warm roof and the quality of our work. Our team takes great pride in delivering excellent service and craftsmanship, and it’s fantastic to know that you found them tidy, careful, and hardworking. Your recommendation means a lot to us. If you need anything else in the future, please don’t hesitate to reach out.

Noté 5 sur 5 étoiles

NECS have just completed a complex flat…

NECS have just completed a complex flat roof repair, replacement of two 30year old failed Velux windows and servicing of other veluxes in the property. ( 1930s linked semi).
There were understandable delays during the project due to the wet weather, but Dylan and the team committed themselves to the project, kept us well informed, were polite, hardworking punctual and v tidy throughout.
Work completed to v high standard.

14 août 2024
Avis spontané
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Réponse de NECS Group

Thank you for your positive feedback. We’re glad you’re satisfied with the flat roof repair, Velux window replacements, and servicing. Despite weather delays, we’re pleased Dylan and the team kept you informed and maintained high standards. Your kind words about their politeness and hard work are much appreciated.

Noté 5 sur 5 étoiles

Velux window replaced

I'm very pleased with my new white PVC triple glazed Velux window.
All staff who I dealt with during the process were professional, helpful, pleasant and happy to go the extra mile.

Everything was done in a timely manner and I was impressed how cleanly and tidily they worked. Shoe covers and carpet protectors were used during the process.
I would use this company again.

7 août 2024
Avis spontané
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Réponse de NECS Group

Thank you for your positive feedback. We’re delighted you’re happy with your new PVC triple glazed Velux window. It’s great to hear our team’s professionalism and cleanliness impressed you. We appreciate your kind words and look forward to working with you again.

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