Guardian StorageAvis 

196
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

For them to charge a rent increase but at almost TRIPLE the price when I first rented. Not even a month later the price increased to almost triple the amount. I have no one to move my stuff and get si... Voir plus

Noté 3 sur 5 étoiles

Guardian has raised their rent multiple times in the past 5 years... now costing more than most other storage facilities in the area. In the winter, the place is ridiculously cold inside so it's a mus... Voir plus

Noté 3 sur 5 étoiles

While the staff is usually very nice, I do have to say that the storage facility is filled with cockroaches. I've been renting a unit since last fall and within a few days my locker and my belongings... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Lock stolen out of my cart after I passed an employee...subsequently burglarized of choice items. no help at all for management. bad attitude, denial. No recovery even on insurance without visible dam... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entrepôt
  2. Magasin de meubles

À propos de Guardian Storage

Informations provenant de diverses sources externes

At Guardian Storage our mission is to be the premier source for self storage products and services. By utilizing the highest standards of design, development and management, we provide properties that consistently deliver satisfaction, value and peace of mind to our tenants. In doing so, we've created a company synonymous with quality, creativity, professionalism and excellence.

We pride ourselves on providing exceptional customer service to ease you through any transition life throws your way. When you visit Guardian Storage you experience The Guardian Difference: Our People; Our Solutions; Our Safety; Our Expertise; Our Community Support; Our Environmental Responsibility and The Guardian Guarantee.

Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

196 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,3

Tous les avis

(196)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

For them to charge a rent increase but…

For them to charge a rent increase but at almost TRIPLE the price when I first rented. Not even a month later the price increased to almost triple the amount. I have no one to move my stuff and get sick to my stomach every month I have to pay this up surd and very greedy amount. Sometimes I barely can come up with $300.00 dollars for a one room storage unit. YES I have all the invoices and emails. YES $300.00!!!!!!!!! Such an increase I am so upset at myself for this. I should of down my research. But I was in a DV situation and only had that time to escape. So just do research there is nice places for way less. Don't get stuck with them. They will increase almost a triple the normal amount. I might just say eff it and leave the stuff. This was unfair and Extremely DECEITFUL.

18 août 2025
Avis spontané
Noté 1 sur 5 étoiles

The place seemed amazing

The place seemed amazing. Needed a storage unit for a few months as I was needing to do some traveling. I got back into the USA to realize I forgot to set up auto-pay. I don't mind a late fee but $50 for being a week late seems absolutely crazy and just greedy. Find a better storage place, they are out there.

9 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience in Washington, Pennsylvania.

Carrie in Washington Pennsylvania made our experience a breeze! She was helpful and professional from start to finish! The unit was perfect for our needs. They answered all our concerns and were easily available for help throughout the rental process. Highly recommend!

8 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Extremely rude and said I didn’t make a…

Extremely rude and said I didn’t make a payment when I did! They kept all my stuff and not to mention 4 times I couldn’t even get my belongings and wasted gas . Don’t waste your money

13 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Total rip off

Total rip off. The size of the locker was misrepresented on their website. Once we arrived and realized this, they tried to upsell to a larger unit that was twice the amount. The staff is incredibly rude and unprofessional.

5 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Poor experience with Guardian Storage

Very poor experience with Guardian Storage. They do not pick up the phone. They do not have voicemail so you can leave a message. I emailed them and asked for a return phone call and I received a nasty email from the manager. I was contacting them because they raised the rent by almost 17% without any notice. Not good.

3 août 2019
Avis spontané
Noté 5 sur 5 étoiles

We bought a Gold Wing trike in…

We bought a Gold Wing trike in Kentucky. We needed to store it after riding for six weeks. We chose Hampton, PA to store our new toy. We recently drove down from Alaska and picked it up. Tim Webb was the person who helped us set up the unit and helped us again when we picked up the motorcycle. He was friendly, courteous and helpful both times we dealt with him Tim is an outstanding person and they are blessed to have him. We highly recommend this storage company. It was wonderful to know the Gold Wing was safe and secure.

20 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

LONGMONT GUARDIAN STORAGE

Found Guardian Storage through an online source. They were offering a special, so I came down to check it out. Denise, the manager was very accommodating! The facility is great, and it has amazing security. You can even get a free moving truck with your rent. Definitely a 5 star company for me.

11 avril 2017
Avis spontané
Noté 5 sur 5 étoiles

Great storage solution

Guardian Storage in Monroeville, PA is a great storage solution for those in need of great storage facilities. Great customer service, clean units, clean hallways, etc. I'd recommend this to anyone in need of storage and if the scale was 15 stars I'd give them 15 of 15 stars!

16 décembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Fantastic facilities and wonderful customer service

We are very happy with our choice in a storage facility. We received a wonderful introduction to our unit and general facilities by Suzanne. She was very friendly, approachable, and thorough in the explanation of charges and services. I would feel comfortable calling her at any point if I had questions or if our storage needs expanded. I highly recommend this place for the the customer service, which is unlike any I have received elsewhere, as well as for the units themselves. Our appeared brand new and had a climate-controlled environment.

12 octobre 2015
Avis spontané
Noté 5 sur 5 étoiles

Clean as a house

The person had had the opportunity to deal with was very courteous and took the time to show me the route to my locker and took me all around in person. She wasn't feeling well but did not act like and made me feel very well.

2 octobre 2015
Avis spontané
Noté 5 sur 5 étoiles

They're ready when you are

When things are all thought out and streamlined, you can tell the difference. I walked up and shared that I found them online and had a quote drafted. They were able to pull everything up that I provided before walking in. My bill was itemized and explained to me before my first payment (small prorated section and then the standard month's fees). I was coached on how I get access to my unit and invited to add on any supplies (gotta have a lock) before getting started.

Great attitudes and no confusion at any point.
That's exactly what I needed.

2 octobre 2015
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Conveniently located. Confident our stored items are in a secure location. Would recommend this location. Easy access in and out. Clean. Great staff, all very helpful and informative.

26 septembre 2015
Avis spontané

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