Guardian StorageAvis 

196
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

For them to charge a rent increase but at almost TRIPLE the price when I first rented. Not even a month later the price increased to almost triple the amount. I have no one to move my stuff and get si... Voir plus

Noté 3 sur 5 étoiles

Guardian has raised their rent multiple times in the past 5 years... now costing more than most other storage facilities in the area. In the winter, the place is ridiculously cold inside so it's a mus... Voir plus

Noté 3 sur 5 étoiles

While the staff is usually very nice, I do have to say that the storage facility is filled with cockroaches. I've been renting a unit since last fall and within a few days my locker and my belongings... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Lock stolen out of my cart after I passed an employee...subsequently burglarized of choice items. no help at all for management. bad attitude, denial. No recovery even on insurance without visible dam... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entrepôt
  2. Magasin de meubles

À propos de Guardian Storage

Informations provenant de diverses sources externes

At Guardian Storage our mission is to be the premier source for self storage products and services. By utilizing the highest standards of design, development and management, we provide properties that consistently deliver satisfaction, value and peace of mind to our tenants. In doing so, we've created a company synonymous with quality, creativity, professionalism and excellence.

We pride ourselves on providing exceptional customer service to ease you through any transition life throws your way. When you visit Guardian Storage you experience The Guardian Difference: Our People; Our Solutions; Our Safety; Our Expertise; Our Community Support; Our Environmental Responsibility and The Guardian Guarantee.

Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

196 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(196)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good experience!

The employees were extremely friendly and helpful. Location was convenient and they have the loading dock, carts, and dollies which made the move so much easier. Definitely recommend this facility!

16 août 2015
Avis spontané
Noté 5 sur 5 étoiles

The perfect solution to my needs.

Lauren and Cindy were very knowledgeable and gave great suggestions as I had never been in the market for storage pervious to my visit. Great experience!

15 août 2015
Avis spontané
Noté 5 sur 5 étoiles

Nice people - pleasant easy process

We are between homes and needed storage fast. Guardian was very responsive and made the process simple & quick. After renting, staff was equally friendly and have continued to meet our needs - for renting truck & other support

14 août 2015
Avis spontané
Noté 5 sur 5 étoiles

Top notch customer service!!

I was selling my home abroad and wanted to store my furniture in Colorado. Alberto was SO amaaaaaazing in helping me find the storage I needed and facilitating the move itself. He was absolutely fantastic making this transition as smooth as possible and getting our things moved in. Thank you!!!

14 août 2015
Avis spontané
Noté 1 sur 5 étoiles

Rude behavior

I first had a good experience when I first inquired for a small storage. I then came back from vacation and showed up there the day after my bill was due, at the opening. I asked the lady if she could wave the $15 late fee, saying that I was just coming back from out of town and could not come the day before. She went on a 5 mns rant, with an admonishing tone of voice, saying I should have remembered, that I was back in town the day before so I should have come by...etc. All I was asking was a yes or no and she treated me like a 3 year old kid.Very rude.

14 août 2015
Avis spontané
Logo de Guardian Storage

Réponse de Guardian Storage

Hi Sophia: We apologize you had a bad experience. Our customers almost always have positive encounters with our associates, so please contact me so I can make this right. Thanks, Anna

Noté 5 sur 5 étoiles

Great

Clean, convenient access and friendly staff.

13 août 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent facilities and great cooperation!

I was a customer of Guardian Storage for over a year, growing from one to three climate-controlled units of varying sizes, as I packed up my house, put it up for sale and then had to unpack from storage into a new place to live. I found tremendous cooperation all during the process, and would recommend them to anyone.

My experience was 100% positive!

13 juillet 2015
Avis spontané
Noté 5 sur 5 étoiles

Awesome!

We had to rent a unit during moving, therefore, we had our good furniture, etc. stored. Once I saw the storage unit I knew our stuff would be in good hands! They are extremely clean and security is everywhere. I would definitely use them again!!

18 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Guardian has been great so far!

The woman working at the office was fantastic. We looked at a unit, signed all of the paperwork, got all of the instructions we needed and were out of there in less that 30 minutes. We were very happy with the quality of the unit. We have had experiences with other storage companies and they were not nearly as nice.

17 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Love Guardian!

We have stored at 2 different Guardian locations and the experience is always the same- great service, secure storage and clean/ safe environment. We will always choose Guardian for our storage needs!

17 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Awesome Storage Unit

I recently rented a storage unit from Guardian, in Washington, PA. All I have to say is these people REALLY know storage!!! They helped me find a unit that was just right for me, and also loaned me a truck for the day to move my my stuff. I get the security of knowing that it is "passcode" protected as well as easy billing.

If you are looking for self-storage, Guardian is the best!!! It may cost a little more, but it is worth every penny!!!

15 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Clean and secure building with friendly helpful staff

I recently moved out of state and needed to find a storage unit for most of my belongings. Because I am so far from where my all of my things are being stored, I wanted to store somewhere I could trust and Guardian Storage met all of my needs and then some. The staff was very helpful, friendly and most importantly informative, the indoor units are very clean and safe with 24 hour video monitoring, alarmed units and gated access. I am beyond pleased with the service I've received from Guardian Storage and would most certainly recommend them to anyone needing storage!

11 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

I am a returning customer to Guardian Storage. They may be a little more expensive than other companies but they are well worth it. They always go the extra mile for their customers. Extremely friendly staff. Whenever I have to go into the office they're always welcoming. The facilities are well cared for and very clean.

4 juin 2015
Avis spontané
Noté 2 sur 5 étoiles

Watch your back

MAKE sure you read your contact .They are not exactly forthright in explaining the rules pro-rating the months ,they pro-rate going in but not going out it cost us a couple extra $ hundred !

4 juin 2015
Avis spontané

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