Guardian StorageAvis 

196
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

For them to charge a rent increase but at almost TRIPLE the price when I first rented. Not even a month later the price increased to almost triple the amount. I have no one to move my stuff and get si... Voir plus

Noté 3 sur 5 étoiles

Guardian has raised their rent multiple times in the past 5 years... now costing more than most other storage facilities in the area. In the winter, the place is ridiculously cold inside so it's a mus... Voir plus

Noté 3 sur 5 étoiles

While the staff is usually very nice, I do have to say that the storage facility is filled with cockroaches. I've been renting a unit since last fall and within a few days my locker and my belongings... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Lock stolen out of my cart after I passed an employee...subsequently burglarized of choice items. no help at all for management. bad attitude, denial. No recovery even on insurance without visible dam... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entrepôt
  2. Magasin de meubles

À propos de Guardian Storage

Informations provenant de diverses sources externes

At Guardian Storage our mission is to be the premier source for self storage products and services. By utilizing the highest standards of design, development and management, we provide properties that consistently deliver satisfaction, value and peace of mind to our tenants. In doing so, we've created a company synonymous with quality, creativity, professionalism and excellence.

We pride ourselves on providing exceptional customer service to ease you through any transition life throws your way. When you visit Guardian Storage you experience The Guardian Difference: Our People; Our Solutions; Our Safety; Our Expertise; Our Community Support; Our Environmental Responsibility and The Guardian Guarantee.

Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

196 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(196)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First class

I worked with the manager of this facility and found him to be very professional. The unit was in very good, and clean condition. Security was top notch with monitored cameras throughout. This facility costs a few dollars more than some other local storage places, but is worth the extra money. Highly recommend.

9 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

Awesome

In looking around for a trust worthy, clean, friendly, and reasonably priced storage place to keep some of my valuable things Guardian Storage was the BEST! They continue to take great care of us! We are very happy with the support and friendly service we continually receive. Not to mention they are not just a storage unit that stores things they are actively involved in their communities, doing things like toy drives, benefits for children and families in need. I Use Guardian Storage for my personal use and for my business as well. I highly recommend using them you won't be sorry!!

9 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

Guardian is a great storage facility.

This is my first time utilizing a storage facility and I have to say this place is great. It is clean many different size areas to store your stuff. The staff has always been very helpful in answeringy questions and going out of their way to help. Very nice,.

9 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

My son's move.

Moved my son into what he felt was an adequate storage locker, but suddenly it appeared he had twice as much stuff! The guys worked with us and located another room that was close enough to the first to make it easy on us. Have used them for all my kids' moves and they have been great.

9 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service and facility!

The staff could not have been more friendly and helpful. The facilities offer a range of accommodation, and are extremely clean and convenient, with service carts available to help and plenty of light. One cannot find a better storage environment.

9 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

Great management

The facility is always cook clean and the management is always extremely helpful and kind.

9 mars 2015
Avis spontané
Noté 3 sur 5 étoiles

Roach problem

While the staff is usually very nice, I do have to say that the storage facility is filled with cockroaches. I've been renting a unit since last fall and within a few days my locker and my belongings were covered with roaches. I looked through my contract and it says that they don't cover any damages caused by bugs. Though, with as many as I saw just walking through the facility, you'd think they would at least have exterminators do a sweep every few weeks.

9 mars 2015
Avis spontané
Logo de Guardian Storage

Réponse de Guardian Storage

Thanks for your review DJL! At all of our Guardian Storage locations we do have monthly pest sprays and inspections for bugs and rodents. I will be sure to report your incident immediately to the Property Manager so that they may have a closer look and resolve any issues. Thank you for your feedback so that we may improve our store and your experience.

Noté 5 sur 5 étoiles

1st Class Facilities and Superb Customer Service

the two Bobs (General Managers at Freeport Road location) are very customer oriented. The place is kept clean and well-lighted. We have used other temporary storage facilities, and this one is head and shoulders above any other we've tried.

9 mars 2015
Avis spontané
Noté 3 sur 5 étoiles

Wish Rate Could be Locked In for longer than one year

I am totally satisfied with the facility & with the service. My only complaint is that the rate keeps increasing every year; therefore, I will be making arrangements to move to a different facility the next rate increase I get. That is the only reason for my 3 star rating.

9 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

Conditions of area

Guardiam Storage areas are clean, neat, and temperature controled. It is a safe way to keep you property locked up until you need it.

9 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

Great storage center. Excellent customer service.

Guardian storage was a great place to keep my belongings. It was easy to set up, the manager was extremely helpful and friendly. The facilities are clean with excellent security. They have convenient hours to access lockers. Storage fees were very affordable and they make payment easy with online services and automatic bill pay. They even assisted me when I lost my keys to my lock, free of charge! I highly recommend guardian and will certainly use them in the future.

9 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

Perfect Storage Option

The manager of the facility, Ted, is great. He handled everything for us from day one through clearing out professionally and courteously. We did not have a single complaint about the facility. Would recommend and use again.

9 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

A wonderful resource!

This is the second time we have rented storage space and I cannot tell you how convenient it is. We can rotate seasonal items without difficulty or place items that we wish to keep, but don't want to keep in an attic. The facility is always clean and the people are terrific.

9 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

No complaints

We have been using Guardian in Washington PA and have been very happy with that location. Clean, well lit, rest rooms available, easy access for our car (or a truck). We have a 5x5 unit and it holds more than we have to store. Price is very reasonable. Sometimes a little difficult to find something as there's no light inside the unit but hasn't been a real issue, also the ceiling is low so need to be careful. Staff is very friendly and helpful.

9 mars 2015
Avis spontané
Noté 5 sur 5 étoiles

Reliable service.

Have used Guardian storage on several occasions and have always been satisfied with services offered there.

9 mars 2015
Avis spontané

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