Gymfrog Avis 

Well, I finally unpacked and put it together.
All I can say is 100% I am absolutely chuffed to bits.
Not only is it aesthetically beautiful, but super well constructed, and glides like a silent dream
An unexpected bonus was that it came with the foot strap, cork block and mat.
For those who are unsure about making the leap, I promise you will not be disappointed.
Negatives: It took 8 weeks to deliver, and the tracking info is very limited.
I never received updates.
It arrived with zero notice. Luckily just before we left for our hols.
All that aside, it was well worth the wait.

ACHTUNG! Absoluter Betrug. Wollen weder den Reformer schicken, noch die bereits bezahlte Ware Rückerstatten. Da angeblich ohne MWST Nummer das Paket nicht versandt werden kann. Absoluter Blödsinn. Nur Betrug!

Im starting to wonder if these reviews are legit. I ordered my reformer on January 28, 2025 and it still hasn’t come in 9 weeks later with no real ETA. The website said 5-7 weeks and this is just ridiculous.

This Gymfrog reformer has been great so far. It's solidly built and I like the design. Just wish the foot straps were a little longer. Otherwise, it's been perfect for my workouts!

Ordered a reformer on October 19th and still no product delivered. They keep sending its progress and yet when I put the tracking number in, it doesn’t show any movement. Can’t help but think this isn’t a reputable company. My personal experience, don’t order from this company. The customer service isn’t the best as they keep saying things that don’t make any sense and the reviews saying fast delivery aren’t my experience as it’s been over 2 months and nothing. Continuation of this nightmare. A delivery company was supposed to deliver the item today and didn’t show up due to a “misunderstanding”. So nothings here and I’m now beyond disgusted by there lack of communication and lack of customer service. Since this delay was blamed on the postal strike, why is it being delivered by a questionable trucking company. Obviously another company excuse of there unprofessional actions. Avoid this company at all costs

This reformer works well, but the jump board is too far for me to use comfortably. I wish it had an adjustable feature for different leg lengths.

Being new to Pilates, this reformer has made my at-home workouts so much more effective. It's perfect for beginners like me, but I can tell it's built to last as I progress.

High quality Reformer! I am so pleased with the value of my purchase. Beatrice in customer care was amazing during the waiting period to receive my reformer. Logistics were complex, but she stayed right with it and stayed in touch. I can't say enough good things about the product and my experience!

I have to say I was very disappointed in the shipping process and unprofessional communication from the company. So much I actually posted it on this review with 1 star. It took over 53 days to receive and I placed a claim and literally thought it was possible fraud. Never the less it did arrive to my surprise and it is absolutely amazing quality! I am a Pilates instructor at a well know club and this equipment is the same as I use in studio. Very pleasantly surprised. For the quality I give it 4 stars and communication 1 star for overall 3 stars. Be patient, as I was expecting 2 day delivery as stated on site. Not the case!but you will eventually get it.

My reformer is better than I expected. I researched for a few months trying to find a reformer that met most of my needs. I’m 5”10 and wanted something that I could stretch out on, that would fold up and not get stuck, that had reasonable shipping charges, and that came with a jump board and box. This reformer has all that and more. It’s half the price of what I would have paid anywhere else. I love my reformer and the customer service was great!

We give a five out of five for the quality of the machine.

I purchased a Reformer from this brand in March and received it in about a month. The quality is excellent and it feels just like the ones I use at the club. Initially, I was hesitant because this brand used to focus on yoga products. However, I contacted their customer service and got all my questions answered. I'm glad I went ahead with the purchase because their Pilates equipment is definitely worth it. Great value for money. Highly recommended!