Gyroorboard Avis 

They sent me the wrong order. They sent a small e-bike instead of the e scooter I ordered. When I told them of the mistake, they told me that’s what I ordered and if I wanted to exchange it I’d have to pay to have the incorrect order returned. What kind of BS customer service is that?! They screw up, yet it’s my fault. I’ll never buy from them again and encourage others to avoid this company.

DO NOY BUY FROM THIS COMPANY!
100% fraud!! There’s no human communication. All AI only. I contacted them to ask about shipment of my scooter and was informed by AI email that they’re not shipping it out until after September 15, which is almost a whole month after ordering it. When ordering it, I was never informed that there was going to be a delay in shipment or a backorder. I don’t believe I’m ever going to get my item so I’m going to report fraud on this company.

Delivery supposed to be 7 to 10 days and after 16 days I still have not received my order.

Submitted a request for return, no response for over a week. Still no repsonse currently

Great customer service. Quick responce!

This Gyroor C1plus Bike is well built and deserves a good opinion for the price paid for it. In Florida you cant ride on sidewalks but you are allowed to drive in bike lanes and on the road. Does not require a license nor registration. The brakes are good -and are a form of ABS so they won't lock up. It rides on 3 speeds 18 mph the fastest. Great for taking a puppy with you or basket shopping.

Worst product ever. Even worst warranty because they know it won’t last more than 4 months. over $400 each and than bought the replacements (2) from the company that lasted less than 2 months.
Waste of money. The cheap Barbie one I bought has lasted longer and still in brand new working condition. Don’t waste your money.
I replied to the company sent videos and proof of purchase. Took the company over 5 months to reply with the same generic response and did nothing. Don’t buy from them. Rip offs. Bought 2, brand new for my kids for Christmas and then bought the 2 refurbished because they said it was the battery and not worth the repair fees so I had to buy two refurbished. Same issues in less than 4 months. Not worth it.

The bike runs decently fast, and it can be conveniently placed in many places. It is also very aesthetic.

Item arrived quickly and in great condition. I absolutely love the scooter, it is bringing so much joy to my life. I have named her Olivia Scootin’ John. She rides smooth and is a great alternative to driving short distances. Impressed with battery range as well. Easy to manage and it folds in half for easy transport. A great way to save energy at festivals and on camping trips. I have also had excellent experience with customer service. Thank you Gyroor! Keep it up and you’ll have a customer for life.

The e scooter we got my son two years ago, is still going strong. He puts a ton of daily miles on that thing and we haven't had any issues.the battery lasts long, the scooter goes pretty fast and even has a carrying basket! I highly recommend this brand for the prices and the quality. I will definitely buy from them again in the future.

Gotten a flat inner tube on my electric scooter and I emailed support about where to get a replacement. Same day response to links on their website to both outer tire and inner tube for me. Great customer support, arrived fast, no slow long wait.

The scooter arrived well ahead of schedule. The accessories I ordered are great for added safety (blinkers, rearview mirrors, lock). I do love the door on the pet basket and while the photos look like most dogs fit well for my 47 pound Corgi, maybe because he is low, hehehe, its a bit tight. He however LOVES going for rides and walks right into the basket without even an ask. I am in hopes they do come out with a bit bigger basket with the door as that is the most amazing part of the pet basket. So many of my friends who have seen it want one.

THE WORST CUSTOMER SERVICE EXPERIENCE. DO NOT BUY THIS SCOOTER.
I honestly regret buying this electric scooter. Less than a year after purchase, it developed a serious electrical issue that made me question the safety and quality of this product.
What is even more unacceptable than the faulty scooter itself is the terrible customer service. Instead of taking responsibility and resolving the issue properly, the company made the process unnecessarily long, frustrating, and exhausting. The endless delays and lack of urgency felt like they were hoping I would simply give up.
The whole experience left me feeling like the company was trying to avoid dealing with the problem rather than genuinely helping a customer with a defective product.

Save yourself the frustration, wasted time, and disappointment. I would never buy this brand again and I strongly recommend looking elsewhere!!!

The e-scooter arrived quickly. Quality packaging and easy to assemble. So much fun to operate. Perfect accessory when staying at RV parks and campgrounds. Easy to transport in the bed of my truck. Great product for the price!

Won’t lie, was a little intimidated when the shipment was received. Once I opened the box, I was grateful at how little there was to actually assemble and pretty easy. This is coming from someone who doesn’t have a lot of mechanical skills.

I got the pet carrier and my Shih Tzu Bruno loves going for his rides!

Overall, the price, quality and ease of assembly makes this scooter one you shouldn’t think twice about purchasing.

Thank you for taking the time to make this situation right. I appreciated the follow up. I was able to replace the unit that was defective with one that is working great right now. Though there was a delay in customer service the event result was what I’d hoped for. Thank you.

I'm very happy with my Gyroor C1 Pro. It could have a little more power for inclines but for most of what I will be using it for it does what I need. Shipping was quick, approximately 1 week after ordering I received my scooter. It took about an hour to fully assemble with the help of my husband. So far I would recommend it. I only use it primarily around my property and will be taking it to horse shows. My dogs enjoy riding in it also.

Prompt delivery, we'll packaged, easy to put together, great ride!

I purchased an electric scooter from the Gyroor website. Later in the day I get an email saying that they can not honor the price they had advertised on the website, and they wanted $100 more. Bait and Switch.

Thank you Gyroor after a small problem to start with this was quickly resolved and im very thankful for your response ,we now have 2 C1plus scooters for which serve our needs perfectly to carry our small dogs around in the basket , very pleased with the quality of the scooters and how they perform .Well done Gyroor I hope my good experience with them continue . i will try and do a youtube video on this European model as most that are out there are for the American version and they do vary a little . Thanks again Gyroor Just to add please ignore the review by my wife as everything has been resolved