DO NOY BUY FROM THIS COMPANY! 100% fraud!! There’s no human communication. All AI only. I contacted them to ask about shipment of my scooter and was informed by AI email that they’re not shipping it... Voir plus
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DO NOY BUY FROM THIS COMPANY! 100% fraud!! There’s no human communication. All AI only. I contacted them to ask about shipment of my scooter and was informed by AI email that they’re not shipping it... Voir plus
L'entreprise a répondu
They sent me the wrong order. They sent a small e-bike instead of the e scooter I ordered. When I told them of the mistake, they told me that’s what I ordered and if I wanted to exchange it I’d have t... Voir plus
Won’t lie, was a little intimidated when the shipment was received. Once I opened the box, I was grateful at how little there was to actually assemble and pretty easy. This is coming from someon... Voir plus
Gotten a flat inner tube on my electric scooter and I emailed support about where to get a replacement. Same day response to links on their website to both outer tire and inner tube for me. Great cust... Voir plus
GYROOR Limited is a leading integrated provider of smart short-distance mobility solutions.We are excited to announce the launch of a true industry breakthrough at your upcoming show: the C-series, the world’s first lightweight smart e-scooter designed specifically for transporting pets—both dogs and cats. For years,convenient travel with pets has remained an unresolved global need.Leveraging patented technology and deep user insight,Gyroor has seamlessly merged short-distance mobility with pet carriers,solving the“last-mile”challenge for pet owners worldwide. As the pioneer of this category,the C-series has gained over 100 million organic social media views globally,thanks to its innovative design,strong safety, and sleek aesthetics.
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This scooter is lighter than I expected, which is perfect for taking my dog for a ride. It's going to be so much fun!
The ride is super smooth, and the two baskets on the C1s scooter let mw carry a ton of stuff at one time!
Package arrived right on time for my sons birthday! And his favorite present! We ride our scooters everyday. We get lots of compliments of how cool our scooters are especially my sons with the led changing lights! Very good quality as well.
Paid 299 + tax and worked for 3 weeks. What a disappointment for my 11 years old son. Since it broke, I had to give him reassurance that life is worth living.
With sadness, I will go to another manufacturer to make him enjoy life again.
If I could rate them a 0, I would. Purchased a scooter for our son’s birthday in the beginning of June. On June 18th, we tried calling them and emailing them asking for a refund because the scooter stopped working. They took 5 days to respond saying they would send us a throttle that we could replace ourselves. Although this was not what we wanted, we agreed for them to send it. We STILL have not received the part and we’ve sent two emails to follow up with no answer. DO NOT BUY FROM THIS COMPANY!!
Worst company ever. Do NOT do business with them. They will send you garbage product and never refund you. Buy American, that is what I get for trying to save money. This is a Chinese company that doesn’t respect Americans. I have to select at least one star, they are really in the negative star category. GARBAGE!!!
No answers. Payed 250€, got no shipping notification and I asked for information by german and US E-Mails and also by the contact form on the Website. But no feedback. Dont know if I will get my Money Back.
this company has not returned money for more than a month, does not answer calls, does not respond to emails, it feels like this company is completely fake, be careful with online purchases from this company.
With in 3 months the hoverboard motor and mother board both got damaged. Tried to reach the customer care on both via email and phone multiple times , Phone always connects to voices mails after few ring sounds and the emails they never respond back. Don't buy this product and loose your hard earned money
I purchased a Gyroor eBike. Unfortunately, the battery failed after a few months of usage. Clearly defective, I contacted Gyroor and after a few short (and reasonable) exchanges, was given a new battery.
I have zero complaints about the eBike itself. One of my work mates has a slightly larger eBike and has had no issues with his.
Given that the decent product and customer service experience, I would not hesitate in purchasing from this company in the future.
Purchased 3 hoverboards for Christmas 2023. After the first use 1 wouldn’t reset and only spins one way. After another week a second board is doing the same. Have contacted them through their email displayed on their page 5 times and still have not received an answer. Very costly and disappointing. Will never shop with them again and will encourage others to do the same. Absolute zero customer service. Boards are still under warranty but with no contact with the company I don’t know where else to turn to. I would give zero stars if I could.
Je koopt een gyroor hoverboard vervolgens gaat die na een jaar stuk en zeggen ze dat het door waterschade komt en willen ze hem niet maken terwijl ze zijden dat het een waterdicht hoverboard was. Kort je word vernageld door gyroor koop hier niet iets als het geld heel veel waard is voor je.
G2 hoverboard would not connect to app, customer service terrible lots of other people with same issue. Avoid buying products made by this company imo.

Réponse de Gyroorboard
Received my scooters yesterday, I purchased 2 ,the black one for me and the purple one for my wife. The look is beautiful and my wife loves it. The frame is sturdy, the headlight is very bright, has a brake tail light, and the ride is smooth and safe. Recommended!
Bought this attachment for my grandson, Hoverboard and it works just as described. It's easy to install and the ride just got a lot more fun. He likes it!
I bought this escooter for my dad because he can't drive. He can ride this electric scooter to go shopping. It only takes 10 minutes. It's really convenient and safe.
As a student who just went to college, I bought this scooter specially. I can put my school bag directly in the basket, the pedals are very wide, the center of gravity of the scooter is low, and it is very comfortable to ride.
After comparing several electric bikes, I finally bought this C3 bike for my grandson. It looks good and has good speed. My grandson is very satisfied with it.
Love this scooter, my first time riding a scooter so had to practice learning how to ride it haha! But it seems easy to learn, even though I'm over age 55. The escooter has a low center of gravity and wide pedals, making it very comfortable to ride. I will recommend it to my family and friends.
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