I ordered an antique Halcyon music box from a dealer. I received the box in pieces. The dealer would accept a return but would not give a refund. I reached out to Halcyon for help and a very kind p... Voir plus
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I bought a beautiful commorative item from Halcyon Days which I wanted my son to give his Thai hosts as a thank you for having him to stay. I was concerned it would not arrive in time for his departur... Voir plus
Are these AI generated reviews?? Because this company’s RUBBISH. Truly appalling customer service. No response to emails, despite emailing multiple times about a broken bracelet. This is completely sh... Voir plus
L'entreprise a répondu
It is somewhat tricky to order from US. Your “partners” are unable to personlize your enamel boxes. Contacted Jamie Powell in youe customer support and he put me in touch with Jacqueline, who hanled m... Voir plus
À propos de l'entreprise
- Magasin d'ameublement et de décoration
- Boutique d'objets à collectionner
- Boutique de cadeaux
- Bijouterie
- Fabricant de poteries
Écrit par l'entreprise
Founded in 1950, Halcyon Days is the quintessential destination for exquisite English objets d’art. Renowned for our iconic handmade enamel boxes, luxury accessories, stunning jewellery, and meticulously handcrafted gifts and tableware, we blend timeless craftsmanship with contemporary design. Each piece reflects our commitment to quality and artistry, making them perfect for special occasions or as cherished keepsakes. Discover the beauty of HALCYON DAYS, where tradition meets sophistication, and where memories are made into masterpieces.
Coordonnées de contact
251 Brompton Road, SW2 3EP, London, Royaume-Uni
- 01782652810
- customerservices@halcyondays.co.uk
- halcyondays.co.uk
4,5
Excellent
148 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very disappointed
Very disappointed. Still waiting on an order from begin june. Despite the website ststing delivery time is 3 -5 working days
26 juin 2022
Avis spontané
I only wish I had read these other bad…
I only wish I had read these other bad reviews before I made my purchase...
I purchased what I believed to be a commemorative china mug for our Queens Jubilee, When the item arrived costing me in total £39.15 inc. P&P I was extremely disappointed as the mug (which was also quite small), had no mention of the jubilee on it or any dates, also the picture of our Queen was extremely poor and faded, so I decided to return said item, I contacted the company by email to explain the reasons for return and they quite happily said no problem return the item via recorded delivery which cost me £8.00...today I received a text message from Halcyon Days who had the audacity to say they where only refunding me £33.15 which is £6.00 less than what I paid, so I called them, and spoke to a very arrogant young lady in customer service, who quite rudely told me that the refund did not include the postage & packing I had originally paid, when I challenged her, she became quite defensive, and said they are only a small company and could not afford to pay back everyone's P&P so to date I am £14.00 down on an item that was not suitable for purpose and to add insult to injury I have nothing to show for it, only a bad taste in the mouth, I cannot tell you how annoyed I am, and I will never use this company again, and I will tell everyone I know not to use them either.
13 juin 2022
Avis spontané
Very poor service
Very poor service. I ordered a trinket box in mid November, for a Christmas present. Still had not turned up by second week in December, so emailed customer services. Many emails later, I was sent the wrong item on December 21st. They then promised to send me another before Christmas, but nothing turned up. Still waiting for my refund
4 janvier 2022
Avis spontané
Very disappointed
Very disappointed. I purchased 4 black enamel bangles with Swarovski crystals in black enamel with palladium edging. Within 2 days of wearing several of the Swarovski crystals had come out. Now after a week they look cheap and nasty. They are now in the junk draw .
I haven’t had any issues with the enamel chipping or the palladium.
It is too expensive to return from Australia to UK for replacement
21 janvier 2021
Avis spontané
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