I’ve been purchasing from HCL for years and thought I should provide some much deserved feedback. Orders are always shipped quickly and arrive often in 1-2 days. On placing my last order, I forgot to... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fantastic service. Ordered lenses for an event and one was damaged. Staff went out of their way to ensure replacement in time. Great communication, excellent support. Highly recommended.
I’ve worn coloured contact lenses my whole life, and I bought three different pairs. The ones with the lizard shape are impossible to use — they’re too big and too thick, and every time I bli... Voir plus
L'entreprise a répondu
Bought a few pairs of contacts from them. They are very responsive and when I needed contacts on short notice they even let me collect. Comfortable contacts and a good color range
À propos de l'entreprise
Écrit par l'entreprise
Halloween Contact Lenses is an Australian online retailer of costume and coloured contact lenses, based in Melbourne and shipping Australia wide since 2020. We stock one of the largest ranges of Halloween, cosplay and coloured contacts in the country, including full eye sclera lenses, anime and cosplay designs, UV styles, and natural coloured lenses. All of our lenses are non prescription (plano), CE marked, KFDA approved, and made in an ISO 13485 certified facility. Every order is packed by our small team in Burnside Heights, Victoria, and dispatched the same business day when placed before 1pm. Customers can choose free standard shipping, tracked shipping, or express shipping across Australia, and local pickup is available for Melbourne customers who need lenses urgently. We are known for fast replies and fast delivery. Most customer emails are answered within hours, and our lenses regularly arrive in time for events, conventions and Halloween parties on short notice. Whether you are dressing as a vampire, zombie or demon, recreating an anime character, or just changing your eye colour for a night, we help Australians transform their look safely, with free lens cases on yearly lenses and clear guidance on every product page.
Coordonnées de contact
7 Stanthorp Street , 3023, Burnside Heights, Australie
- 0450899518
- support@halloweencontactlenses.com.au
- halloweencontactlenses.com.au
4,4
Excellent
166 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Awesome service and great product
Awesome service, great product
and a wide range of coloured contact lenses available.
Highly recommended👌👌👍👍👍
Thanks Halloween team, will definitely come back☺️☺️☺️.
1 septembre 2021
Avis spontané
Réponse de Halloween Contact Lenses
Hey Poonam,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
My Sharingan lenses arrived pretty…
My Sharingan lenses arrived pretty quick. Lenses are comfortable to wear no itching like I had with some other brands. Definitely will order more in halloween for my Anime costume
24 août 2021
Avis spontané
Réponse de Halloween Contact Lenses
Hey Ayush,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
Great customer service.
We finally received lenses, great customer service after a small mishap.
Thank you ,very happy .
21 août 2021
Réponse de Halloween Contact Lenses
Hi,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
Amazing service!!
Amazing service!!! Great products with great prices and heaps of variety. Thank you for your great service and amazing products.
2 août 2021
Avis spontané
Réponse de Halloween Contact Lenses
Hey Lionel,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
Product is good quality and the goods…
Product is good quality and the goods arrived within days… excellent company to deal with . Recommended
9 juillet 2021
Only received ONE contact lense in my…
Only received ONE contact lense in my order !
I e mailed the company a few days ago, still no news regarding sending me the missing contact lense. Bought them for a special occasion. Very Disappointed with the service 😞
22 mai 2021
Réponse de Halloween Contact Lenses
Hi Sonia,
Sorry for the inconvenience. We tried to contact you via email but did not get any response. On other hand after checking your order details we can confirm that you only ordered one pair of contact lenses not two.
Love the colour
Love the colour. It’s a little bigger than my own eyeball but I should have looked at the sizes. My own fault
Love the product
27 avril 2021
You sent me through wrong ones i…
You sent me through wrong ones i ordered the yellow cat eye and got plain white contacts
16 avril 2021
Excellent lenses very nice and…
Excellent lenses very nice and comfortable... Will definitely buy more... Also very good customer service.
21 mars 2021
Avis spontané
Réponse de Halloween Contact Lenses
Hey Sherehan,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Aditya
It's an amazing experience to shop from…
It's an amazing experience to shop from Halloween Contact Lenses. Quick service and good collection. Very exciting for kids.
2 mars 2021
Avis spontané
Réponse de Halloween Contact Lenses
Hey Kinju,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Aditya
Réponse de Halloween Contact Lenses
Hey Robert,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
Amazing lenses.
Amazing lenses.
Very comfortable to wear with no irritations. Feels very soothing once worn and great variety to choose from from.
Highly recommended.
Keep up the good work guys. 👍🏼
16 février 2021
Avis spontané
Réponse de Halloween Contact Lenses
Hey Kumud,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Aditya
Have not received item and no response…
Have not received item and no response when I have contact company
11 février 2021
Réponse de Halloween Contact Lenses
Hi Eliza,
Sorry to hear that you have not received your order. We have double checked with our team and can see that your order is still on the way. We apologise for the delay. But sometimes Australia Post deliveries takes longer then usual. I can also confirm that we have not received any emails from you regarding item not delivered. Can you please send us an email at support@halloweencontactlenses.com.au and we can chase up Australia Post on your behalf. You can track your order at Australia Post website with tracking number 0201001115178006040995.
Réponse de Halloween Contact Lenses
Hey Kendra,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Aditya
Impeccable purchase experience.....
Impeccable service.
These guys offer super fast despatch and delivery and stand by their products.
I accidentally ordered an incorrect product and the attention to resolve the issue was superb.
Thanks Aditya and the Halloween team, you have won a new customer.
Highly recommended
Joe
15 janvier 2021
Avis spontané
Réponse de Halloween Contact Lenses
Hey Joe,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Aditya
Amazing Product
the lenses I bought were very good and comfortable to use. the seller is very nice and the service was very efficient.lens is easy to wear and very affordable. and they have a lot of choices and style to choose from. definitely will get some more.
12 janvier 2021
Avis spontané
Réponse de Halloween Contact Lenses
Thanks Russell.
Awesome
The product was good quality and cane in sterile packaging. the colours of the lenses are close to the images but i would gauge it to be lighter. The shipping was also very fast and i got my purchases the same week as i bought them. Would buy again from them.
20 décembre 2020
Réponse de Halloween Contact Lenses
Thanks for the Review, we really appreciate you taking time out and leaving a positive review for us. :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.