Terrible service! I ordered and paid for same day service.As it was a collegues birthady that day. When it didn't arrrive i contacted them they said i missed the cut off by 30mins, however their websi... Voir plus
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Lisez les avis des autres
I did an online order - Large pamper pack, chocolates and Prosecco. I took my time perusing all the choices and adding extras. I found the ordering and payment very easy, discount applied no problem... Voir plus
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Your website says same day delivery if ordered before a certain time and I paid express delivery yet it came 2 days later. Rang your customer service and asked them to refund me the express delivery b... Voir plus
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Solid five stars from me. Easy to use website with the ability to make changes or entirely yr own hamper. I was thrilled with the quality of the hamper I chose and the quick trackable delivery. Will b... Voir plus
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À propos de l'entreprise
- Fournisseur de produits alimentaires
- aussi dans
- Boutique de cadeaux
- Fournisseur de cadeaux d'entreprise
- Magasin de bonbons
- Magasin de souvenirs
À propos de Hampers Galore
Écrit par l'entreprise
Making Moments Memorable
Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!
Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.
At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!
VISIT US TODAY
Coordonnées de contact
28 Volt Circuit, Dandenong South, 3175, Melbourne, Australie
- 1300 459 569
- customerservice@hampersgalore.com.au
- hampersgalore.com.au
3,5
Moyen
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Do not use this service.
Do not use this service. I paid for same day delivery and 3 weeks later no sign or update on the delivery. I had to follow up for a 3rd time to see where my hampers had gone. No delivery was made same day and I when I requested a refund for the same day fee it this was denied. When I requested a full refund for the whole order including freight I was again told no refund for delivery. Will not be recommending or using this service in the future.
19 décembre 2024
Réponse de Hampers Galore
Hi Emmy,
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience caused and assure you that we will attend to this issue promptly.
Kind regards,
The Hampers Galore Team
Perfect Christmas Gifts
My hamper purchase was for Christmas gifts. They arrived on time and were very well received.
17 décembre 2024
Réponse de Hampers Galore
Thank you for sharing your experience! We're delighted to hear that the hampers arrived on time and were well received as Christmas gifts. 😊🎄
Réponse de Hampers Galore
Thank you for your feedback! We're thrilled to know our hampers make great gifts for your loved ones. 😊
Excellent experience
Excellent experience, great customer service for ordering from UK for family in Brisbane.
18 décembre 2024
Réponse de Hampers Galore
Thank you for your lovely feedback! We're so pleased to hear you had an excellent experience and found our customer service helpful. It's always a pleasure to assist with sending gifts to loved ones abroad. 😊
Hamper was what I ordered, delivery hiccups though!!
Hamper was great thank you, my bestie loved it
Only problem was it was left in the heat, and there was a shaded area it could have been left, so chocs etc were rather melted, as they were not home till just after midday, and was in high 30's
I think couriers should be rather more careful of where they leave hampers etc
17 décembre 2024
Réponse de Hampers Galore
Thank you for your feedback! We're glad to hear your bestie loved the hamper. 😊 We sincerely apologise for the issue with the delivery placement in the heat. We'll address this concern with our courier to ensure better care in the future. Your input is valuable in helping us improve! 🌟
all items not delivered
One of the items it still has not been delivered, when I made the order I request for items to be delivered at the same time and by 20 Dec 2024, it's now 1st Jan 2024 and one item still has not been delivered.
17 décembre 2024
Réponse de Hampers Galore
Hello,
Thank you for reaching out. I apologise for the delay. I’ll check on the status of the remaining item and ensure it is delivered as soon as possible.
Thank you for your patience.
Kind regards,
The Hampers Galore Team
Réponse de Hampers Galore
Thank you for your feedback! We're delighted to hear you appreciated the excellent presentation. 😊
Failure to deliver complete orders.
Tracking of the order was impossible. When delivery was made the order was incomplete. Some contents not as advertised. All communication seems to be through an AI system, emails included. Still awaiting resolution to the above issues. Disappointing.
22 décembre 2024
Avis spontané
Réponse de Hampers Galore
Hi Ken,
We sincerely apologise for the issues you’ve experienced with your order. We understand your frustration with the incomplete delivery and the discrepancies with the contents. Please rest assured that we are here to assist.
Could you kindly provide us with further details or any images of the missing items so we can investigate and resolve this as soon as possible? We appreciate your patience and will aim to provide a swift resolution.
Thank you for your understanding.
Kind regards,
The Hampers Galore Team
Réponse de Hampers Galore
Thank you for your kind review! We're thrilled to hear the hamper was sent quickly and that it was a hit with the "kids." 😊
Réponse de Hampers Galore
Thank you for your feedback! We're delighted you enjoyed the quality of our products. 😊
Réponse de Hampers Galore
Thank you for your feedback! We're thrilled to hear you had a great experience. 😊
Fantastic hamper with great products …
Fantastic hamper with great products would definitely recommend
17 décembre 2024
Réponse de Hampers Galore
Thank you for your lovely feedback! We're delighted to hear you enjoyed the hamper and its selection of products. Your recommendation means the world to us! 🌟
Never Received Delivery of Hamper INV
Never Received Delivery of Hamper INV. HE 101627028
We would like credit.
15 décembre 2024
Réponse de Hampers Galore
Hi Peter,
We sincerely apologise for the inconvenience caused. Could you please confirm if you’ve still not received the delivery of the hamper with the reference number HE 101627028? Once we confirm, we will investigate the matter and proceed accordingly.
Thank you for your patience, and we truly appreciate your understanding.
Kind regards,
The Hampers Galore Team
Seriously, scrumptiously delicious!
I live in the UK and ordered the Luxury Vegan Christmas Hamper for delivery to Cairns. Live Chat was very friendly and a great help. The hamper arrived on the day specified and my daughter's comment, after tucking-in over Christmastime, was “seriously, scrumptiously delicious!"
15 décembre 2024
Réponse de Hampers Galore
Thank you so much for sharing this wonderful feedback! We're thrilled to hear that the Luxury Vegan Christmas Hamper arrived on time and was such a hit with your daughter. It's always fantastic to hear that our hampers help make the holidays even more special. We really appreciate your kind words and are grateful for your support!
Loved your website
Loved your website, this is the first time I have ordered a hamper and am waiting to see what the recipents think of what was ordered and if its on time. If all good this will become a regular thing.
28 décembre 2024
Réponse de Hampers Galore
Thank you for your kind words! We're so glad to hear that you loved our website and had a positive first experience. We hope the recipients enjoy their hampers, and we strive to ensure everything arrives on time. If all goes well, we’d be thrilled to have you as a regular customer. Please do let us know if there's anything else we can assist you with!
Disappointed
Ordered a VEGAN Christmas hamper for my daughter who has just moved to Australia. Initially impressed with the service although the hamper was quite pricey for the items that were going to be included, but purchased anyway as quick delivery was promised. Delivery was super quick and easy to track from the UK. Sadly though you can imagine how disappointed I was to discover that some items had been substituted which I understand can happen, but they were substituted with items that were not VEGAN. Completely ruined the gift! Contacted the company via their contact us form to ask for an explanation but have not received a response.
Have now received a very unsatisfactory response from Hampers Galore just saying “it appears we have substituted some items” and offering a $10 credit off my next order. This is a pointless gesture as I would not order from them again as would not be confident of suitable products being delivered. This could have been a very serious issue if the recipient had food allergies! As it was it completely spoiled the gift and the “hamper” which is just a cardboard box, is not value for money.
24 décembre 2024
Avis spontané
Réponse de Hampers Galore
Hi Mel,
We sincerely apologise for the substitutions made in your order and for the disappointment caused. We understand how important it is to receive the right products, especially when it comes to dietary requirements. Please know that we are taking your feedback seriously and will investigate this matter further to ensure such issues do not occur again.
Thank you for bringing this to our attention.
Kind regards,
The Hampers Galore Team
I recently ordered Christmas hampers…
I recently ordered Christmas hampers and was incredibly impressed with both the speed of delivery and the quality of the items inside. The hampers arrived quickly, which was a huge relief, especially with the holiday season rush. The selection of items was fantastic—everything from gourmet treats to festive goodies, beautifully packaged and ready to enjoy. It was the perfect gift for family and friends, and I couldn’t be happier with the experience. Highly recommend these hampers for anyone looking for thoughtful and delightful gifts!
16 décembre 2024
Réponse de Hampers Galore
Thank you so much for your amazing feedback! We're thrilled to hear that you were impressed with the speed of delivery and the quality of the hampers. It's fantastic to know that the gifts were well-received by your family and friends. We truly appreciate your recommendation and look forward to serving you again in the future!
Bloody spammer site
30 décembre 2024
Avis spontané
Réponse de Hampers Galore
Hello,
truly sorry for any frustration you've experienced. If there’s anything I can do to help or clarify, please don’t hesitate to let me know. Your feedback is important to us.
Kind regards,
The Hampers Galore Team
Just awesome
Just awesome! Thanks so much for getting my hamper delivered well within time for Christmas. Wish I could say the same for the Hamper Emporium 🤬
16 décembre 2024
Réponse de Hampers Galore
Thank you so much for your wonderful feedback! We're so glad to hear the hamper arrived in time for Christmas. We truly appreciate your support and are grateful you chose us. If there's anything else we can do for you, please don't hesitate to let us know!
Christmas delivery
Great service and delivered on time. Impressive when ordered at such late notice over the Christmas period.
22 décembre 2024
Réponse de Hampers Galore
Thank you for your kind words! We're thrilled to hear that the service and timely delivery impressed you, especially during the busy Christmas period. We appreciate your feedback!
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