Terrible service! I ordered and paid for same day service.As it was a collegues birthady that day. When it didn't arrrive i contacted them they said i missed the cut off by 30mins, however their websi... Voir plus
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Lisez les avis des autres
I did an online order - Large pamper pack, chocolates and Prosecco. I took my time perusing all the choices and adding extras. I found the ordering and payment very easy, discount applied no problem... Voir plus
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Your website says same day delivery if ordered before a certain time and I paid express delivery yet it came 2 days later. Rang your customer service and asked them to refund me the express delivery b... Voir plus
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Solid five stars from me. Easy to use website with the ability to make changes or entirely yr own hamper. I was thrilled with the quality of the hamper I chose and the quick trackable delivery. Will b... Voir plus
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À propos de l'entreprise
- Fournisseur de produits alimentaires
- aussi dans
- Boutique de cadeaux
- Fournisseur de cadeaux d'entreprise
- Magasin de bonbons
- Magasin de souvenirs
À propos de Hampers Galore
Écrit par l'entreprise
Making Moments Memorable
Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!
Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.
At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!
VISIT US TODAY
Coordonnées de contact
28 Volt Circuit, Dandenong South, 3175, Melbourne, Australie
- 1300 459 569
- customerservice@hampersgalore.com.au
- hampersgalore.com.au
3,5
Moyen
2 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Easy ordering and delivery on Christmas Eve
Easy ordering on Christmas Eve! Delivered in record time and loved by recipient.
23 décembre 2024
Réponse de Hampers Galore
Thank you for sharing your experience! We're thrilled to hear the order was easy to place and that the recipient loved it. We look forward to serving you again in the future!
Réponse de Hampers Galore
Thank you for your feedback! We're glad to hear the delivery was timely. We look forward to serving you again soon.
just great to deal with no problems
just great to deal with no problems. It was a gift for my son in Melbourne from parents Sharon Connellyy Mum in New Zealand. Will use them again
22 décembre 2024
Réponse de Hampers Galore
Thank you for your kind words, Sharon! We're delighted to hear that everything went smoothly and your son enjoyed his gift. We look forward to helping you again in the future.
Hamper arrived 6 days late!
Ordered hamper to arrive on 24th December. For Christmas! And it was delivered on the 30th December! Need to choose different logistics provider! As by the time the hamper was delivered they had left for their summer holidays!
22 décembre 2024
Réponse de Hampers Galore
We sincerely apologise for the delay in the delivery of your hamper and understand your frustration, especially given the timing around Christmas. We will take your feedback seriously and work with our logistics partner to avoid such issues in the future. Thank you for bringing this to our attention.
Réponse de Hampers Galore
Thank you for your kind feedback! We’re so glad to hear you were pleased with the fast delivery and found the gift convenient. We look forward to serving you again in the future.
Réponse de Hampers Galore
We sincerely apologise for the confusion and frustration caused by the delivery issue. We understand how important it is for your order to arrive on time, especially when extra payment was made for expedited delivery.
I will follow up with the delivery company to get more clarity on the situation and ensure that it’s addressed as quickly as possible. In the meantime, please let me know if you'd like assistance with retrieving the package from the Post Office or any further support.
Thank you for your understanding.
Love these hampers delivered so quickly
I used this company twice this year for Christmas. The first hamper arrived in Adelaide within 2 days and it was a fabulous Vegan one. The second one was for my sister in Mt Gambier and I had left it pretty late but it arrived on Christmas Eve. I was so impressed and will definitely purchase these hampers again.
20 décembre 2024
Réponse de Hampers Galore
Thank you for your fantastic review! We're thrilled to hear that both hampers made it to your loved ones in time and that they were well received. It's always wonderful to know we could help make your Christmas celebrations special.
We look forward to serving you again in the future!
Needed a special Birthday hamper…
Needed a special Birthday hamper quickly. And HG delivered! Easy to order, quick to deliver and a lovely combination of products. Mission complete!
1 janvier 2025
Réponse de Hampers Galore
Thank you so much for your wonderful feedback! We're delighted that we could help make your special birthday even better with our hamper. It’s great to hear the process was smooth and everything arrived on time.
Réponse de Hampers Galore
Thank you for your kind words! We're thrilled to hear you had an easy experience, and we look forward to assisting you again in the future. 😊
Two weeks and still no delivery.
Placed order on the 19/12/24 for a hamper to be delivered / dispatched on the 20/12/24. Paid extra for express delivery service. Hampers Galore were paid on the same day when order was submitted. ***Still no delivery*** I have emailed the company twice*** Received generic responses. Advised, I will be informed and updated? It is over two weeks. Still no Christmas Hamper! Reporting company to Consumer Affairs. Not impressed!
19 décembre 2024
Réponse de Hampers Galore
Hi Anita,
We sincerely apologise for the experience you've had. We understand your frustration and are looking into this matter promptly. Your feedback is valuable, and we will strive to ensure better communication going forward.
Kind regards,
The Hampers Galore Team
Réponse de Hampers Galore
Thank you for your kind feedback! We're delighted to hear that your experience was smooth and that your order arrived on time. We look forward to serving you again in the future.
Réponse de Hampers Galore
Thank you for your feedback! We're glad to hear you're happy with our service. We truly appreciate your support and look forward to serving you again.
Réponse de Hampers Galore
Thank you for your wonderful review! We're thrilled to hear you were happy with both the quality of our products and the service. We look forward to serving you again in the future!
Hamper for Christmas
I ordered a Hamper for Christmas for my Mother in Australia. I can't personally vouch for the items inside but my mother was delighted. Arrived well in time for the big day.
20 décembre 2024
Réponse de Hampers Galore
Thank you for your kind feedback! We're so pleased to hear that your mother was delighted with the hamper, and that it arrived on time for Christmas. If you ever need to send more hampers in the future, we’ll be happy to assist!
First Class Experience
Easy site to navigate. Excellent product, well priced and delivered promptly to the South Coast of NSW.
16 décembre 2024
Réponse de Hampers Galore
Thank you for your wonderful review! We're so pleased to hear that you found our site easy to navigate and that you were happy with the product, pricing, and delivery to the South Coast of NSW.
We look forward to serving you again soon.
I've mostly had an amazing experience…
I've mostly had an amazing experience with Hampers Galore. The hampers are beautiful and the many I've had delivered around Melbourne and surrounding areas have been excellent. I've had one hamper delivered interstate and although the hamper was beautiful the delivery service WAS NOT.
Very disappointing.
19 décembre 2024
Réponse de Hampers Galore
Thank you for your feedback and for sharing your experience with us. We're delighted to hear you've mostly enjoyed our hampers and their delivery within Melbourne and surrounding areas. However, we’re sorry to learn about your disappointment with the interstate delivery service. Your feedback is invaluable, and we'll address this with our courier partners to ensure a more consistent experience in the future. Thank you for bringing this to our attention!
Bottle of chardonnay was ordered you…
Bottle of chardonnay was ordered you delivered reisling. I assumed order was coming from Perth not Melbourne
30 décembre 2024
Réponse de Hampers Galore
Hi Angela,
Thank you for your message. We apologise for the mix-up with the wine selection. Kindly note that our warehouse is located in Melbourne, which is where your order was dispatched from.
Kind regards,
The Hampers Galore Team
Beautiful products and presentation
Beautiful products and presentation, well done team.
30 décembre 2024
Réponse de Hampers Galore
Thank you for your kind words! We're thrilled you appreciated the products and presentation. Well done to our team indeed! 😊
This should have been an easy fix
am deeply disappointed with my experience with Hampers Galore. I ordered a Christmas gift for a dear friend, and to date, the hamper has still not been delivered. What should have been a simple process of rectifying a wrong delivery address has turned into a frustrating ordeal.
Despite leaving three voicemail messages and sending several emails, I have received very little feedback from the company. The lack of responsiveness is unacceptable. Adding to the frustration, the parcel was initially refused at delivery due to the incorrect address, but no redirection has been arranged, even though I have repeatedly requested it.
To make matters worse, I cannot arrange a redirection myself with StarTrack due to restrictions placed on the parcel. This restriction should have been communicated clearly upfront, and I expect the sender (Hampers Galore) to address the issue promptly—something that has not happened.
This experience has been incredibly frustrating, especially during the festive season when timely and thoughtful gifting is important. The lack of communication and resolution from Hampers Galore is disappointing and has left me questioning whether I can trust them in the future.
I hope this review prompts action and improvement in customer service. Please ensure my issue is resolved immediately.
22 décembre 2024
Avis spontané
Réponse de Hampers Galore
Hi Carisa,
Thank you for your feedback. We sincerely apologise for your experience and assure you that we will attend to this issue promptly.
Kind regards,
The Hampers Galore Team
Products were great
18 décembre 2024
Réponse de Hampers Galore
Thank you for your feedback! We're glad you loved the products. 😊
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