Terrible service! I ordered and paid for same day service.As it was a collegues birthady that day. When it didn't arrrive i contacted them they said i missed the cut off by 30mins, however their websi... Voir plus
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Lisez les avis des autres
I did an online order - Large pamper pack, chocolates and Prosecco. I took my time perusing all the choices and adding extras. I found the ordering and payment very easy, discount applied no problem... Voir plus
L'entreprise a répondu
Your website says same day delivery if ordered before a certain time and I paid express delivery yet it came 2 days later. Rang your customer service and asked them to refund me the express delivery b... Voir plus
L'entreprise a répondu
Solid five stars from me. Easy to use website with the ability to make changes or entirely yr own hamper. I was thrilled with the quality of the hamper I chose and the quick trackable delivery. Will b... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de produits alimentaires
- aussi dans
- Boutique de cadeaux
- Fournisseur de cadeaux d'entreprise
- Magasin de bonbons
- Magasin de souvenirs
À propos de Hampers Galore
Écrit par l'entreprise
Making Moments Memorable
Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!
Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.
At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!
VISIT US TODAY
Coordonnées de contact
28 Volt Circuit, Dandenong South, 3175, Melbourne, Australie
- 1300 459 569
- customerservice@hampersgalore.com.au
- hampersgalore.com.au
3,5
Moyen
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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First time user for non technology person!
I found the site easy to use especially for myself that isn’t computer savvy, I nice range to choose from and not badly priced, this was my first time using this site, my sister uses the website at least a dozen times a year, I am looking forward to my next purchase as we are already thinking of the next celebration family have coming up! Also exceptionally quick and efficient delivery service
10 février 2025
Réponse de Hampers Galore
Thank you so much for your kind review! We’re thrilled to hear that you found the site easy to use and that you had a great experience with your first order. It's wonderful to know your sister is a regular customer and that you’re already looking forward to your next celebration! We’re also pleased to hear the delivery was quick and efficient. We can’t wait to assist with your next purchase! If you need anything else, don’t hesitate to reach out.
Easy to use
Easy to use, delivery as per chosen date or earlier and everything as described or even better looking than expected! Thanks! My husband enjoyed the hamper surprise for Valentine’s Day.
10 février 2025
Réponse de Hampers Galore
Thank you so much for your lovely feedback! We're thrilled to hear that your husband enjoyed the hamper and that everything met your expectations. It's always a pleasure to know that the surprise made your Valentine's Day even more special.
We truly appreciate your support, and we look forward to assisting you with future orders.
Easy to use website with great products…
Easy to use website with great products and helpful on the phone.
30 janvier 2025
Réponse de Hampers Galore
Thank you for your kind feedback! We're so glad to hear that you found our website easy to use and that our team was helpful over the phone. We always aim to make the shopping experience as smooth as possible.
If you need any further assistance or have any more questions, feel free to reach out!
I placed my order on a Thursday and…
I placed my order on a Thursday and chose and paid for same day delivery as I had a party on Friday that I was going to take the hampers to as a gift. I contacted the delivery team o. Friday to confirm that I would be receiving the hampers that day and they tracked it down and they confirmed that I would be receiving the hampers before 6pm. I waited and waited and no delivery and no gift to take to the party. It is now 2 days later and I still have received the package.
I understand sometimes deliveries are out of people’s hands however you should not offer a same day service and charge for it if it is not achievable. The fact that you pay extra for service that was not provided is not acceptable.
This has been a big let down. And will probably not purchase from you again. I noticed that also you don’t provide a refund for the shipping.
13 février 2025
Réponse de Hampers Galore
We sincerely apologise for the delay with your order. We understand how disappointing this must have been, especially given the importance of the occasion.
Unfortunately, while we aim to fulfil same-day delivery, we rely on third-party couriers, and delays can sometimes occur. We truly regret that this happened in your case.
We will review this with our team and follow up with the courier regarding the delay. Please let us know if you need any further assistance.
Absolutely amazing from the start if…
Absolutely amazing from the start if purchase to arrival. Amazing box. A very happy man for his valentines day.
Amazingly presented. Will be ordering more when required.
12 février 2025
Réponse de Hampers Galore
Thank you so much for your wonderful feedback! We're thrilled to hear that the gift made your Valentine's Day special. We're excited to serve you again whenever needed
Wife loved it...
12 février 2025
Réponse de Hampers Galore
Thank you for your lovely feedback! We're so happy to hear your wife loved it. We look forward to serving you again!
I ordered the hamper 2 days prior to…
I ordered the hamper 2 days prior to valentine day, and did not arrive I am so disappointed.
I even chatted on line while making my order if it will arrive on time, and was assured it would.
Not a happy customer
12 février 2025
Réponse de Hampers Galore
We sincerely apologise that your hamper did not arrive on time. We completely understand your disappointment, especially after being assured of timely delivery.
Unfortunately, due to the high volume of orders and courier delays during this busy period, some deliveries were affected. We truly regret that this happened in your case.
Please let us know if there’s anything we can do to assist you further.
Scam
Scam, don't give them your money. They didn't deliver anything and cancelled my order without explanation. Still waiting for the refund
12 février 2025
Réponse de Hampers Galore
We sincerely apologise for your experience. We understand how disappointing this must be.
Please contact our customer service team, and they will be happy to assist you with this issue.
The gift was beautifully presented and…
The gift was beautifully presented and exactly as pictured. The only down side is that I wanted it delivered on Valentine’s Day and it was delivered the day before. I had selected Friday the 14th Feb for delivery.
11 février 2025
Réponse de Hampers Galore
Thank you for your kind words about the gift! We're so pleased to hear that you loved the presentation and that it met your expectations.
We sincerely apologise for the early delivery. Due to the high demand during this period, our courier partner advised us to dispatch orders earlier to minimise delays. While our goal is always to deliver on the selected date, we regret that this was not the case for your order.
We truly appreciate your feedback and will continue working to improve our delivery processes.
When delivered the box was damaged with…
When delivered the box was damaged with holes and ants were able to get into some of the chocolates and snacks.
11 février 2025
Réponse de Hampers Galore
We sincerely apologise for the condition in which your order was received. That is certainly not the experience we want for our customers.
Could you kindly send us images of the damaged box and affected items? This will help us investigate the issue and find a suitable resolution for you.
We appreciate your understanding and look forward to assisting you.
Such a quick turn around.
Such a quick turn around.
I purchased this hamper for my grandson in WA to say congratulations on starting Kindergarten. I ordered it on the Monday at midday and it was delivered to WA by 3.00 pm on the Tuesday afternoon, just in time for his return from school, to get such a great surprise from Grandma and Poppy. Thank you
10 février 2025
Réponse de Hampers Galore
Thank you for your lovely review! We're delighted to hear that your grandson received his hamper so quickly and that it made for a wonderful surprise after his first day of Kindergarten. What a thoughtful gift from Grandma and Poppy! 💙 We truly appreciate your support and look forward to helping you with future surprises. 😊🎁
Good website with range of options
Good website with range of options. The recipient follows a plant based lifestyle so happy to see vegan options. Ordering system was easy to follow and delivery was efficient. I’m in the Uk so being able to order online across the miles and for it to work so well was a pleasant experience. I would be happy to use this company again.
10 février 2025
Réponse de Hampers Galore
Thank you for your wonderful review! We're so pleased to hear that you found our website easy to use and that our vegan options suited your recipient's lifestyle. It's great to know that ordering from the UK was a smooth experience for you. We truly appreciate your support and look forward to assisting you again in the future! 😊🌿
Quick delivery
Very quick and easy process. Hamper delivered on time and was exactly as advertised online.
10 février 2025
Réponse de Hampers Galore
Thank you for your kind review! We're delighted to hear that the ordering process was smooth and that your hamper arrived on time as expected. We appreciate your support and look forward to serving you again! 😊
The package deliver to wrong the address:(
Despite the service experience they did the good job the package delivered
9 février 2025
Réponse de Hampers Galore
We sincerely apologise for the inconvenience caused. We understand how frustrating this situation must be.
Our team is currently looking into this, and we will provide an update as soon as possible. Thank you for your patience.
Réponse de Hampers Galore
Thank you for sharing, Cheryl! We're so glad your friend loved her hamper. 😊🎁
Réponse de Hampers Galore
Thank you for your feedback! We're glad you were happy with our prompt service and delivery. 😊🎁
Réponse de Hampers Galore
Thank you for your feedback! We’re glad to hear the hamper was to your satisfaction, despite the early arrival. If there’s anything else we can assist with, feel free to let us know!
That delivery was perfectly on time &…
That delivery was perfectly on time & the presentation of the hamper was beautiful. It brightened my nieces day so thank you so much.😊
6 février 2025
Réponse de Hampers Galore
Thank you for your lovely feedback! We're delighted to hear that the hamper arrived on time and brought joy to your niece. 😊🎁✨
Great hamper
Great hamper, straight forward & fast delivery. Receiver of gift very happy.
5 février 2025
Réponse de Hampers Galore
Thank you for your wonderful feedback! We're so pleased to hear that the recipient loved the hamper and that the delivery was smooth. 😊🎁
Speed of delivery and response to my…
Speed of delivery and response to my enquiry was prompt and dealt with professionally
Thank you
5 février 2025
Réponse de Hampers Galore
Thank you for your kind words! We're delighted to hear you were happy with our service. 😊 We appreciate your support and look forward to assisting you again! 🎁
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