Terrible service! I ordered and paid for same day service.As it was a collegues birthady that day. When it didn't arrrive i contacted them they said i missed the cut off by 30mins, however their websi... Voir plus
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Lisez les avis des autres
I did an online order - Large pamper pack, chocolates and Prosecco. I took my time perusing all the choices and adding extras. I found the ordering and payment very easy, discount applied no problem... Voir plus
L'entreprise a répondu
Your website says same day delivery if ordered before a certain time and I paid express delivery yet it came 2 days later. Rang your customer service and asked them to refund me the express delivery b... Voir plus
L'entreprise a répondu
Solid five stars from me. Easy to use website with the ability to make changes or entirely yr own hamper. I was thrilled with the quality of the hamper I chose and the quick trackable delivery. Will b... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de produits alimentaires
- aussi dans
- Boutique de cadeaux
- Fournisseur de cadeaux d'entreprise
- Magasin de bonbons
- Magasin de souvenirs
À propos de Hampers Galore
Écrit par l'entreprise
Making Moments Memorable
Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!
Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.
At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!
VISIT US TODAY
Coordonnées de contact
28 Volt Circuit, Dandenong South, 3175, Melbourne, Australie
- 1300 459 569
- customerservice@hampersgalore.com.au
- hampersgalore.com.au
3,5
Moyen
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hampers Galore
Thank you for your kind words! We're thrilled to hear you were happy with our service.
If there's anything else we can assist you with, please don't hesitate to let us know.
I’m very disappointed I ordered this…
I’m very disappointed I ordered this hamper on Wednesday and paid for express delivery but is getting delivered next Tuesday instead of this Thursday. I would expect a refund for the express shipping. This is the second time this has happened I will not be using your services again.
22 janvier 2025
Réponse de Hampers Galore
Thank you for bringing this to our attention. We sincerely apologise for the delay and the inconvenience caused. We will ensure this does not happen in the future.
Great range at all price points & quick…
Great range at all price points & quick delivery
21 janvier 2025
Réponse de Hampers Galore
Thank you for your lovely feedback! We're thrilled to hear that you enjoyed our range of products and found something suitable at the right price point. It’s also wonderful to know that the delivery was quick and met your expectations.
We truly appreciate your support and look forward to serving you again in the future. If you need any assistance, please don’t hesitate to reach out.
Was pretty straight forward to order.
Was pretty straight forward to order.
It came the very next day as they've promised.
21 janvier 2025
Réponse de Hampers Galore
Thank you for sharing your feedback! We’re so pleased to hear that you found the ordering process straightforward and that your hamper arrived the very next day as promised.
It’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Another hamper purchased!!!
This is the second hamper purchased in as many weeks. Another great hamper and experience. Hassle free and the hampers were worth every cent.
19 janvier 2025
Réponse de Hampers Galore
Thank you so much for your kind words and for choosing us again! We’re delighted to hear that you’ve had a great experience with both hampers.
Your support and feedback mean the world to us, and we’re thrilled to know that the hampers met your expectations and were worth every cent.
Should you need assistance with future purchases or have any special requests, please don’t hesitate to reach out.
Beautiful gift .. Thank you
Thank you so much for the patience of my emails. The gift arrived and was loved by my friend.
20 janvier 2025
Réponse de Hampers Galore
Thank you so much for your kind words and for sharing this lovely update. We’re so glad to hear that the gift arrived safely and was loved by your friend—it truly means a lot to us!
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Réponse de Hampers Galore
Thank you for your feedback! We’re thrilled to hear that you found the ordering process easy and that the hamper looks great.
Your satisfaction means a lot to us, and we’re always here if you need assistance in the future.
Réponse de Hampers Galore
Thank you so much for sharing your kind feedback! We’re delighted to hear that your granddaughter loved the gift. It’s always wonderful to know our hampers bring joy to special moments.
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Disappointing-paid extra for shipping
I ordered and paid extra for shipping next business day for my grandsons birthday. Ordered on a Friday before 3pm, as instructed. The order is still there.
17 janvier 2025
Réponse de Hampers Galore
Thank you for reaching out. I sincerely apologise for the inconvenience caused. I understand how important your grandson's birthday is, and I truly regret that the order has not been delivered as expected.
I'll promptly check the status of your order and follow up to ensure it's resolved.
Thank you for your patience, and again, I apologise for this delay.
Disappointed that delivery date was not adhered to
I have used Hampers Galore several times. Happy with the products in the Hampers.
Recently ordered a hamper for my Mother in Law's 95th birthday. Selected the delivery date to be her actual birthday, as we are in a different state and could not be with her o the day.Then emailed asking for confirmation that delivery was scheduled for that date, and received email response assuring that it was.
Hamper then arrived 2 days early. Emailed expressing disappointment but no response.
4 janvier 2025
Réponse de Hampers Galore
Thank you for your feedback. We sincerely apologise for the early delivery and any disappointment caused on such a special occasion. We value your input and will use it to improve our service.
Réponse de Hampers Galore
Thank you for your wonderful feedback! 😊 We're delighted to hear your order was delivered so quickly. We look forward to serving you again soon!
Different items arrived
Unfortunately what arrived was very different to what was shown online. Not only the look of products but the colouring book was missing and was the main reason I purchased for my niece to have something to do after surgery.
16 janvier 2025
Réponse de Hampers Galore
Thank you for your feedback. We sincerely apologise that the hamper did not meet your expectations and for the missing item, especially given its importance. We understand how disappointing this must have been and will investigate this matter further to ensure it doesn't happen again.
Still awaiting proof of delivery
Still awaiting proof of delivery. Receiver has not acknowledged receipt, so would be helpful to be advised that was delivered to correct address
2 janvier 2025
Réponse de Hampers Galore
Thank you for reaching out.
We understand your concern and apologise for any inconvenience caused. I have contacted our delivery partner to obtain proof of delivery and confirm that the order was delivered to the correct address. I will update you as soon as I receive the details.
Thank you for your patience, and please let me know if you need further assistance in the meantime.
Réponse de Hampers Galore
Thank you for your kind words! We're delighted to hear that you enjoyed our product range and found the ordering process easy to navigate.
We truly value your feedback and look forward to serving you again soon!
Great postage time and everything was in the box
It only took 2 days to be delivered from Melbourne to Perth, and everything that I ordered was in the box. Overall, a very smooth experience.
13 janvier 2025
Réponse de Hampers Galore
Thank you for sharing your experience with us! We're thrilled to hear that your order was delivered quickly and that everything you ordered arrived as expected.
Providing a smooth and reliable service is what we strive for, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Missing added item…
The Christmas Pudding Wine Hamper arrived the next day and was good. The added Merry Christmas Wine Bundle was never delivered. After various emails they quoted 'Please rest assured that I have already added your order to our refund list for the missing items. Our accounts team will process this accordingly.' That was on the 7th Jan and I'm still waiting on 14th Jan! That wasn't delivered either.
Just in case you've forgotten, the order code was HG68800. 21st Jan and still no promised refund. Watch this space! A refund has been gratefully received. Thankyou.
16 décembre 2024
Réponse de Hampers Galore
Hi Kathy,
We're sorry to hear about your experience. We sincerely apologise for the delay and will ensure this matter is resolved promptly. Thank you for your patience.
Kind regards,
The Hampers Galore Team
Couldn’t be happier
So easy to order. Had the wine I was after. Delivered on the same day. Incredible!
12 janvier 2025
Réponse de Hampers Galore
Thank you for your wonderful feedback! We're thrilled to hear that your order was easy to place, and that we could deliver the wine you were after so quickly. We're delighted to have been able to exceed your expectations! If you need anything else, don’t hesitate to reach out.
Réponse de Hampers Galore
Thank you for your kind words! We're so glad to hear that you were happy with both the speed of delivery and the quality of the product. If you need anything else in the future, feel free to get in touch!
Disappointed customer
I ordered a Christmas hamper for my son in Australia the 3rd of December to be delivered on the 20th. The delivery was attempted but the office was closed. The hamper finally arrived on the 2nd of January. I contacted Hampers Galore many times with my son's home address and telephone number but no attempt to contact him was made. Very disappointed and won't be using them again.
3 décembre 2024
Réponse de Hampers Galore
Hi Jacinta,
We’re very sorry to hear about your disappointing experience. It’s truly unfortunate that the hamper didn’t arrive as planned, especially during the festive season. Your feedback is important, and we sincerely apologise for the inconvenience caused by the delay and lack of communication. Thank you for bringing this to our attention.
Kind regards,
The Hampers Galore Team
Mixed feelings
I liked that the hamper was delivered very quickly. In my hamper, the chip packet was open and I didn’t get exactly what I ordered, some of the products were different and I was disappointed.
6 janvier 2025
Réponse de Hampers Galore
Thank you for your feedback, and we sincerely apologise for the issues with your hamper. We're glad to hear that the delivery was quick, but we truly regret that some of the products were different from what you ordered, and the chip packet was open. This is certainly not the experience we aim to provide. We will investigate this further and take the necessary steps to prevent it from happening again. Thank you for bringing this to our attention.
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