I ordered a ring, which I had shipped to my Sister in UK and it was carried to the Falklands by an Aunt, the delivery to my Sister was satisfactory and I do love the ring, HOWEVER on trying to put s... Voir plus
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Really wish I’d looked at trust pilot prior to ordering… I did do my research in the form of ordering brochures from every memorial jewellery company I was interested in, and absolutely fell in lo... Voir plus
WOW what an amazing service ! Firstly, I would like to say thank you for the amazing necklaces and ring that arrived beautifully boxed this morning. Your staff are very caring, polite and understandi... Voir plus
This company have been absolutely fantastic to use, professional & compassionate throughout my order. My mum recently passed away & has/Is a great loss to me but having this beautiful necklace with he... Voir plus
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A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Excellent customer service
Excellent customer service! Contacted them regarding changing shipping address due to change in my circumstances. They really went out their way to locate and update despite being ready to ship. Not only that but the items were perfect and so well received on christmas day.
Keepsake
Got a bracelet made, as a Christmas present off my husband of my little angel baby girls handprint on, date and name and I'm over the moon, exceeded all expectations and a lovely keepsake to remember my baby girl by, would absolutely recommend 10/10 thank you all so much!
Amazing
Amazing service! I didn’t pay for the quick delivery but received my print kit the next working day, and once returned to them I received confirmation that it was approved the following day.
I was updated throughout the entire process and was advised once it had been posted, and again was delivered the following day.
The jewellery looks even better than I expected, so so pleased with everything.
Thanks so much!
Absolutely love 💜
Absolutely love my locket and key ring with my little girls prints. Now she will forever be close to my heart.
Amongst all this chaos of coronavirus, got the delivery out as soon as possible and the work was exceptional.
Thank you 😊
Very disappointed with my order
Very disappointed with my order. Be very aware of font when you order. No choice was given and my s looked very y like. Other s on the photos look like mine at all. They did offer redo if I sent it back. However considering nearly £20 had already been paid for Christmas delivery I think for me to now return recorded delivery at my cost just gets ridiculous
Ordered personalised handprint…
Ordered personalised handprint keyrings. Delighted with the products
just beautiful
I ordered 2 hand/footprint necklaces…
I ordered 2 hand/footprint necklaces which arrived in good time for my daughters birthday. Very easy to order and upload the prints. My daughter was very pleased, the necklaces were very pretty.
Was overjoyed when I recieved my hand…
Was overjoyed when I recieved my hand on heart order, was better then expected and truly happy with the overall finish of it. Hand on hearts communication was brilliant keeping me up to date with with each part of the process and uploading the handprints was so easy and quick. Would definitely recommend.
Fantastic jewellery
Fantastic jewellery, all beautifully made and packaged! Excellent gifts for everyone!
I purchased 4 key rings with two of our…
I purchased 4 key rings with two of our dogs paw prints. The key rings are beautiful and came to us very nicely wrapped in a lovely little bag. The process to order is easy too. Very happy. Thank you x
Hand print necklace
Easy ordering and recieved print kit very quickly. I absolutely love my necklace with my girls hand prints and names.
Amazing I'm so happy thank you i love…
Amazing I'm so happy thank you i love my products so much xx
Such a lovely idea to remember a loved…
Such a lovely idea to remember a loved one.
From the moment I purchased the items, communication was 5 star.
Will definitely be recommending to friends and family.
Thank you
I have used HOH in many occasions now
I have used HOH in many occasions now. Not only are their products amazing but their customer service is fantastic.
I have never come across a company who will assist as efficiently and effectively as Hand on Heart!
Stunning!
I'm a first time customer and recently bought 2 necklaces from here.
Stunning pieces and presented in beautiful gift boxes. I received the items just a couple of days after I ordered them.
Cannot express just how impressed and delighted I am and I will definitely order more in the future. Thank-you x
Exceptional
Placed an order with their bogof offer. And from the start Lucy dealt with the changes I had to make. Hers and all of the staff who work at hand on heart are amazing from their customer service to workmanship is amazing! I put my necklace on straight away! 100% would recommend and will be buying from them again. Thank you for the great service!!!
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