Hardwood Floor Store Avis 

Asked for floor samples and they arrived 2. Days later great

Excellent customer service and great flooring. Ashleigh was great throughout. Next day delivery and when I needed extra flooring it was delivered in 24 hours.
I will certainly use them again.

Brilliant from Start to Finish
The process of ordering samples was so simple and the feedback from the sales was prompt and very helpful.
The ordering process was very simple thanks to the help provided by Ashleigh and a well designed Website .
The delivery process was even better and so quick even though we live 200 miles away in West Wales.
It took just over a day from placing my order
The product is excellent and the price amazing ( about 25% cheaper than we could buy anywhere else
Brilliant company to deal with and first class customer care.
Thank you

Ordered several packs of engineered wood flooring from here - Ashleigh from the sales team was super helpful and her knowledge of the flooring and the underlay required was really impressive. She was really responsive and great at answering all my questions.
It's also so easy to order samples from them to test in your own house and it's completely free and is delivered within two days! This made a huge difference when deciding on the floor to choose. I also highly recommend their 'Visualiser' on their website to virtually see what the floor would look like in your house. Great products and service all round - not to mention the value for money is much better than several other retailers.

Rob in particular & all the team here at Hardwood Floor Store were amazing with our recent order. They have very good advise at hand over the phone and always happy to help. They also followup very well and sent us samples on demand which is fantastic! Our Herringbone order came securely pallet packed and delivered next day (surcharge applies). I would absolutely 100% recommend them hands down as they not only provide such excellent high quality products but also provide a high level of sales/customer care which is hard to find these days.
Rgds, Kumar & Amy.

The sales team is very helpful. Instant reply. They sent me 7 free samples. I would highly recommend to purchase from this website

Brought the engineered hardwood floor back in March - just being laid now. Great service from Ashleigh. Looking good too.

Great experience :)
We’ve used their engineered wood chevron flooring throughout the kitchen / lounge / hallways in our self build and in a recent renovation and the quality is amazing! It looks lovely and I’ve dealt with Ashleigh throughout the process and she’s been fantastic. I was invited to the office to see the product in person before ordering and her aftercare has been great! Would highly recommend

Excellent customer service and high quality product.

Great products. And excellent choice of delivery.

i used the Hardwood Flooring Store this year for some engineered wood flooring. They have a great range of flooring, ordering was simple and the product was exactly as described. the team were always there to answer any questions, really helpful and went beyond what they needed to do to help. I can really highly recommend them.

The four stars were given for the amazing customer service! Had I found my specific shade/colour of engineered floor, the rating would've been five stars! :)
From beginning to end the service was impeccable!
Rob went over & above what was required. He set out to find the ideal floor that suited my requirements and wasn't going to stop until he found something I was 100% happy with. He listened to what I wanted and waded through the many shades, provided me with examples online and sent samples and most of all was very patient with me as I am a 'fussy pot'! I didn't actually end up choosing anything as I was looking for a really specific shade which I might add, am still unable to source, but because of the entire experience from start to finish I had to remind myself why I was purchasing the flooring i.e. for the shade & not for the Customer Service! :)
Would highly recommend Hardwood Floor Store for quality flooring and awesome customer service!

Very happy with my beautiful floor. I was undecided as there is so much choice in the market and I had so many floor samples I was starting to feel overwhelmed (not helped by me, ordering the wrong floor that threw my refurb out by a few weeks) but the sales team at Hardwood Flooring listened to what I wanted, understood the styling feel I was aiming for and sent me 4 samples in record time. All worked well but one was in budget, in stock and could be shipped immediately (timing being of concern to my builder who was on a tight schedule).
Delivery was easy and dropped when it was supposed to and after sales (one pack was slightly flawed) was v good.
The Ashton & Rose Midland floor is perfect, lighter colour for the Scandi feel I was going for and I was told very easy to lay (took just under 2 days to do 90 m2 inc cutting for hallway).
Would highly recommend and I'll be using them again for my next refurb.

Incredible service!
Whislt we haven't received our flooring yet, the service deserves a shout out.
Samples arrived promptly and we were contacted after to see if we needed any help. Ashleigh went above and beyond to answer my questions and make the decision process as simple and straight forward as possible. Even sending me extra photos that weren't on the website and helping me understand best options for fitting the floor.

Very good cheapest place by far and quality flooring!

samples arrived very promptly and neatly packed. Good service.

Samples arrived quickly and well packed. The customer service was able to advise on the products and request additional samples, well informed and honest team.

I ordered a samples and it came quick ! Loved the sample design also.

Service excellent
Robyn was so helpful with samples & advice, then stored the flooring until builders was ready to lay it.
I would recommend HSF to anyone.