I had to return a table (manufacturer issue) and I was very impressed with the manager Dan and staff in Fonthill and their handling of the issue. I will definitely shop there again. It's rare to exp... Voir plus
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Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE
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I had to return a table (manufacturer issue) and I was very impressed with the manager Dan and staff in Fonthill and their handling of the issue. I will definitely shop there again. It's rare to exp... Voir plus
L'entreprise a répondu
Purchased an induction hob today. Was given very helpful and knowledgeable advice by Abbie D. Later when registering the item I encountered issues trying to access the manufacturers extended warranty.... Voir plus
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Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days. However, the kit was missin... Voir plus
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We loved Jobe’s customer service. He was patient and explained everything to us in detail. We didn’t close the deal that day, but we came back two weeks later and he still remembered us. The mattres... Voir plus
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Écrit par l'entreprise

Écrit par l'entreprise

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Irlande
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I recently purchased the Nothing Phone (4a) from Harvey Norman and overall, I am very satisfied with both the product and the buying experience.
The purchase experience at Harvey Norman was straightforward. Staff were helpful, and the process was efficient with clear guidance provided during the purchase.

Réponse de Harvey Norman Ireland - Fonthill
Very prompt gave me time frame as to when they would arrive,
And they arrived on time very respectful of my property and made sure I was happy.

Réponse de Harvey Norman Ireland - Fonthill
The assistant in Harvey Norman, Fonthill, named Malik was extremely polite, helpful + patient. The mattress was delivered promptly + politely. The whole purchasing process was made easy + we are absolutely delighted with the quality of the mattress. Full marks all round. Thank you.

Réponse de Harvey Norman Ireland - Fonthill
Had a great experience in store today! Aleksandra took such good care of me . Very friendly and helpful. Thanks again

Réponse de Harvey Norman Ireland - Fonthill
I had an excellent experience from start to finish. Delivery was right on time, and I really appreciated being able to track the truck’s arrival through the link provided.
A special mention to Tommy and Daniel, who installed the dishwasher. They were super friendly, kind, and extremely professional. Their attention to detail was exemplary — they made sure the fit was perfectly aligned with the neighbouring kitchen press.
Outstanding service all round. Highly recommended.

Réponse de Harvey Norman Ireland - Fonthill
Bruno, was very helpful and he helped me to make the best decision which tv to buy, he’s got a lot of knowledge!

Réponse de Harvey Norman Ireland - Fonthill
Lily helped me and my sisters buy a SHARK hair tool and she was extremely attentive and listened to all of our needs, she went as far to bring the shark to the till for us

Réponse de Harvey Norman Ireland - Fonthill
Lily done the upmost to help me in my purchase

Réponse de Harvey Norman Ireland - Fonthill
It was amazing,the order was handled professionally and by experienced staff. Their communication was excellent and their expertise was beyond expectation as in no time they had assembled the suite.

Réponse de Harvey Norman Ireland - Fonthill
The staff in Harvey Norman Fonthill were incredibly friendly and helpful when we went to find our kitchen appliances for our first home. We will definitely be back!

Réponse de Harvey Norman Ireland - Fonthill
Lovely experience with Lily
Knowledgable on the product and wonderful to deal with

Réponse de Harvey Norman Ireland - Fonthill
I’ve had multiple awful experiences with Harvey Norman in FontHill. First, we ordered a bed, and although there was a delivery mix-up, they resolved it quickly. However, we also ordered a side table, and it broke during assembly. We have built countless pieces of furniture from places like IKEA and JYSK, and never once had something break. When we raised the issue, they were very reluctant to issue a refund or replacement, even though it was clearly an issue with the instructions in the manual. The second bed was severely delayed and arrived missing crucial parts. After assembly, one of the floorboard pieces was broken. They eventually rectified it after a couple of days, but not once was it a smooth process. And the worst part was when we bought an iPad Air—we were shown the new M4 model on display. We asked for that model with a higher storage, and we were standing right in front of the display unit. If they only had the older M3 model in stock, it was their responsibility to inform us. Instead, the staff never apologized and just brushed us off. This was the worst service we’ve ever encountered. If you have a product on display but don’t have it in stock, you must inform customers before purchase. This is basic sales etiquette.

Réponse de Harvey Norman Ireland - Fonthill
I bought a floor model fridge freezer and it was taken from the showroom and extremely well wrapped for the journey to my home. The Two delivery men were extremely professional and helpful. I thought I had an issue with the fridge freezer and rang Harvey norman Fonthill and Brendan who answered the call was brilliant, problem resolved .
Unlike Powercity who will never pick up your call.
100% satisfied, thanks HN for a fantastic service.

Réponse de Harvey Norman Ireland - Fonthill
I placed my order in the last week of January (around 30th January) and was promised delivery by the first or second week of March at the latest. Based on this assurance, I moved to my new place on 7th March but unfortunately I had to sleep on the floor for next 1 month. What followed was nothing but constant delays, false assurances, and complete lack of accountability.
Despite repeated calls and even visiting the store in person, no one could provide a clear or honest delivery timeline. Every interaction felt like I was being misled just to keep me waiting.
After several follow-ups, I was finally told the order would be delivered on 3rd /4th April. I specifically questioned this, as it was around Good Friday, and asked for confirmation. I was confidently assured that it would not be an issue and that delivery would definitely happen before Easter.
That turned out to be completely false.
The order was only delivered on 7th April which is over a month later than promised. This level of delay, combined with the repeated misinformation, is completely unacceptable.
The entire experience was frustrating, unprofessional, and a complete waste of time. The product itself is okay but nothing exceptional and certainly not worth the hassle or the wait.
I will never shop from HarveyNorman again and will never advise others to shop from here.

Réponse de Harvey Norman Ireland - Fonthill
very quick, respectful, and efficient service. i am very happy with the quality of the product and delivery service.

Réponse de Harvey Norman Ireland - Fonthill
Quick and efficient item brought to my car staff where excellent and helpful

Réponse de Harvey Norman Ireland - Fonthill
Thank you, Preeti, for your help in choosing the washing machine. Your suggestions were clear and practical, and you made the whole process easy. I’m very happy with the purchase—really appreciate your support!

Réponse de Harvey Norman Ireland - Fonthill
My experience with Harvey Norman was brilliant , my move in date kept changing so I had to change the delivery date a few times and it was never any problem, furniture came and unpacked , put together in no time and no mess the guys were great ! Thanks a million

Réponse de Harvey Norman Ireland - Fonthill
Excellent service delivery and installation crew , clean efficient and friendly service. Also super service and attention from shop staff at Fonthill rd Dublin

Réponse de Harvey Norman Ireland - Fonthill
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