Harvey Norman Ireland - Tallaght Avis 

The delivery was prompt and proper. It was easy to order online.

Item ordered and collected with no problems

Took 2 weeks 2 finally get the dishwasher fitted, now I’m left with the old dishwasher because they said they’d no room to take it, even though this was all arranged. Now I’m left with a dishwasher in my front Garden! Delivery and installation has been a disaster from start to finish. And it’s still
Not finished!

I haven’t received my order. Was due Friday 30th Jan , got a call to cancel after taking the day off work, she suggested I facilitate the delivery on tues, meaning I would need to take another day of annual leave. After much discussion, the girl eventually agreed to arrange delivery sat. The man called, arranged time, around 2pm he called to ask was I getting an integrated appliance I confirmed he told me the one I was sold wouldn’t fit and he wouldn’t be able to put the door back on until I went to b&b to get wood filler etc. I told him I originally ordered the same model in November and it would be 6 weeks. I got a call in Jan to say it could be another 6 weeks and recommended changing to this other brand even though I had previously said I had a whirlpool. I was told th manager would call me in an hour to re arrange ordering my original order and get it quickly. That was Saturday it is now Tuesday night and I haven’t heard anything. But I did receive a text with this link asking me how my delivery was… so no it wasn’t good because I haven’t actually received what I ordered. I’m

Online order delivered on date and services team fitted it.

Im actually still in shock what happened here on Thursday. I went up to buy a dehumidifier as I had a leak in the house. The girl all the floor came over very nice, I asked her advice on different ones and I decided to go with a slightly dearer one then what I had planned. She brought me to the counter. I asked the girl could I pay with cash and rest with card. I handed her 250euro the item was 300euro she said I owed her 100. I said I gave you 250. Counted again and said oh yes sorry. Thats fine we all make mistakes no issues. So I tapped my phone for the balance on Revolut. It came straight out of my account. Notification that it had been paid. She then went on to say oh it didnt come through at our end its up in the air somewhere. Can I put it through again. I was like but if I put it through again Im down 50euro and I need that money for this evening. Yes she says but the other 50 will bounce back and if it doesn't you can come back up and we will issue you a refund.so what you want me to give you another 50euro on the chance it will go back and travel all the way up again? I said no im not happy about this.This has never ever happened to me before with Revolut.She said Il get a manager. So at this stage and q was building staff standing around me. I was absolutely mortified the girl came back with a supervisor who said sorry and explained it was a problem at their end and a guy would sort it in his accounts in the morning. The security was standing at side of till as well. Its my first time shopping up here and my last. After a tough day I did not need this embarrassment. Not everyone has a spare 50euro after spending 300euro already. Better system needs to be in place.

Nishon in the photo dept was very helpful and friendly- excellent service

Nishon at the photo bar went above and beyond for me - in a rush trying to print photos for my sons birthday made a mess of the first batch he helped me correct and get sorted

Purchase and delivery

Well l purchased my goods in November 2025 and was clearly informed that delivery will be mid January 2026 because of the then back-log.l received my goods on the promised dates,also pleased with the delivery service, very professional.

Really terrible to be completely honest; we waited 10 days with no update on the order or when it will be delivered so I called the shop to be told they made a mistake and they will send one out that day, three days later no order so we called again and they said it would take a further 7 days… so we ended up going to the shop (we don’t have a car hence why the delivery was vital for the order) and we collected it ourselves, I wasn’t refunded the delivery or anything.

I bought a couch last march and it collapsed so I went back to the Tallaght store and the assistant manager David sorted me out as it was still within warranty. I had my new couch within 2 days. Well what can I say, the proof is in the pudding, their after sales service is 2nd to none, absolutely outstanding service from this young man who made us feel very welcomed and like our custom mattered.
Thanks so much Harvey Norman for outstanding customer service A1 !

Great service when buying a phone staff were very helpful in Harvey Norman in tallaght couldn't fault them , bought online and picked the phone up in store and they had the screen protector on the phone in no time.

Although my order was not delivered on time, I still want to thank the delivery staffs for being so kind and lovely. ☺️

I bought a Moby Sofa a year ago with Harvey Norman. What I got was not the same as the floor model. It’s one of the most uncomfortable things I’ve ever sat on, they sent out a technician who did measurements and stated the sofas were the same but I can tell you they are not- whatever the uoholstery used in the one I got is not the same as thefloor model so now we have two sofas on a room that we don’t sit on and 2000 euro down - dont buy this Moby range it’s awful - Harvey Norman didn’t want to know

Worst service, they are handling the tools carelessly and damaging the walls and doors, creating a mess inside it. Didn’t fix the furniture properly. Not professionally handling the service.

They left with the connection to the water pipe not tightened so there was a leak

I found all the staff from being to end very friendly, helpfull and very experienced a pleasure to shop with Harvey Norman

Purchased online a small coffee machine for a xmas present. It was not the correct type so returned ot to the store in Airton road tallaght. Gave my details and order number and left the item with a staff member who said I would be refunded. No confirmation after a week so got in touch with customer service and explained everything. Now 2 weeks later I get a return label delivered by DPD. This amounts to incompetence. All the details and explanation are in my emails!!!!
Got a positive response ftom a kindly member of staff in Harvey Norman today who immediately processed my refund.
Thank you.

I still haven’t been contacted regarding my issue with my private information being shared with a previous employee despite being told on this platform numerous of times that they will look into this issue and contact me, it’s very concerning to think i can just be ignored and overlooked

Very fast delivery date and time. Bought the fridge freezer on Sunday delivered on Tuesday. Delivery guys very helpful and friendly. Very professional. 10/10 for service. Best experience I’ve had with a company in a long time