Ordered a microwave on click and collect. Thought i would get in within the two hours your website says. Got an email to say it will be delayed by 15 days. Why have an option for click and collect i... Voir plus
L'entreprise a répondu
Corner Airton & Greenhills Road, Tallaght, Tallaght, D24 E205 Tallaght, Dublin 24, IE
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Ordered a microwave on click and collect. Thought i would get in within the two hours your website says. Got an email to say it will be delayed by 15 days. Why have an option for click and collect i... Voir plus
L'entreprise a répondu
The sales representative who looked after us today made our experience. Her name was Uliana. She was very knowledgeable about the products and very friendly but professional.
L'entreprise a répondu
John and Nathan M arrived exactly at the time promised delivering a new bed. They did a great job making it up and took all the packaging and the old bed away. They were polite and friendly and I’m de... Voir plus
L'entreprise a répondu
Excellent service! The delivery was right on time and the installation was done very professionally. The team was polite, fast, and left everything clean and working perfectly. Highly recommended!
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Écrit par l'entreprise

Écrit par l'entreprise

Corner Airton & Greenhills Road, Tallaght, Tallaght, D24 E205, Tallaght, Dublin 24, Irlande
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Réponse de Harvey Norman Ireland - Tallaght
Exceptional service from both delivery men. My American F/F was first on the delivery list for 9am. When the truck was opened my item had been placed first into the truck instead of last and both men unloaded multiple heavy items , washing machines, dishwashers, driers etc in order to access my purchase and they were delayed by almost an hour again reloading the other items. The driver said he had 19 drops to do that Saturday and he was not able to return in the evening. I was very surprised as it was not his fault the truck was packed incorrectly and it was not his responsibility to unload and reload everything. Anyone else would have said, sorry we cannot deliver today and would drive off. I was very surprised and very appreciative. Thank you HN

Réponse de Harvey Norman Ireland - Tallaght
Excellent service, driver phoned in advance with estimated time and arrived on time. Very courteous. Two men took away old appliance paying attention to access in and out of the house , and delivered new appliance to where it needed to be . Very friendly and pleasant deal with .

Réponse de Harvey Norman Ireland - Tallaght
Went to Harvey Norman's Tallaght to purchase Head phones, great service ,very reasonable priced and helpful and friendly staff , and 3 month later I am delighted with my purchase .

Réponse de Harvey Norman Ireland - Tallaght
I’m extremely disappointed with the delivery process. At first the wrong machine was delivered, had to wait further 2 days and on the top of this my wooden floor was scratched. I mentioned to delivery guys -please be careful as it is new floor- while they literally pushing the machine on the floor from the hallway to the utility room. The base was wooden pallet and unfortunately the damage has been done.

Réponse de Harvey Norman Ireland - Tallaght
Prompt delivery. 2 very cheerfully guys got my purchase upstairs. Delighted. Sleeping soundly.

Réponse de Harvey Norman Ireland - Tallaght
Helpful staff Nishan went above and beyond to help me choose my camera equipment, I will definitely go back to him in the future at Tallaght.

Réponse de Harvey Norman Ireland - Tallaght
Great updates on my online order and the staff were very helpful when i went to collect. No delays at all on collection

Réponse de Harvey Norman Ireland - Tallaght
Lads were great, from purchase to delivery, would totally recommend HN

Réponse de Harvey Norman Ireland - Tallaght
Two great guys both very personable no messing arrived when they said they would and got the job done

Réponse de Harvey Norman Ireland - Tallaght
Ordered a new cooker which was to be installed on the 14th of February. Guys came took out my old one, thankfully unboxed it outside as I’m on a ground floor apartment and not much space and as they were about to bring it in saw that was damaged. A brand new cooker, dents in lots of places and a crack in the corner of the stove glass.
Still waiting on a new one to be delivered. Harvey Norman in Tallaght only have the damaged one in stock so they are waiting for another store to deliver one to them then they’ll arrange delivery and installation. The guy I dealt with HN Tallaght was lovely and very apologetic and said they’d do their best to get to me asap. It’s the 19th of February and no news so far. If it’s not installed by Tuesday of next week I may cancel my order and look for my money back

Réponse de Harvey Norman Ireland - Tallaght
Chaps came and quickly and efficient made our two beds and two sofas. Good guys. Thank you

Réponse de Harvey Norman Ireland - Tallaght
Bought a bed from Harvey Norman arrived on the day of delivery I was given was kept up to date by text with approximate time delivery would arrive then updated when time had to be adjusted very nice friendly delivery men very efficient service happy with my bed

Réponse de Harvey Norman Ireland - Tallaght
I went to Harvey Norman to have a look at some mattresses as my old one needed to be replaced. I had no idea of what type I wanted or what was the difference in them. When I first walked in I started just pressing down with my hand to see how soft or firm it was. That’s when Shirley came over & asked if we needed help. She explained the options & actually showed us the difference with each mattress. She got a pillow out & got me to lay down on the mattress & lie down the way I would when I sleep to really feel what they are all like. She wasn’t to over the top like some sales people & gave me time to just look & try without any pressure to buy but yet when I had questions she was close by which gave me the privacy to discuss my options with my husband. She really went above & beyond for me especially when I was looking for some guidance. She really knew what she was talking about & she was very relatable. I would highly recommend Shirley to anyone wanting to purchase a bed/mattress.

Réponse de Harvey Norman Ireland - Tallaght
I am happy with kenwood food processor it’s very easy to use and good deal and good discount online offer.

Réponse de Harvey Norman Ireland - Tallaght
Great customer service, and good communication when collecting my order thanks again

Réponse de Harvey Norman Ireland - Tallaght
I bought sofa from Tallaght store and paid for delivery & installation. The delivery guys came and put while my floor guys were putting the flooring in middle of mess!! And signed on docket when I wasn’t there. Later I went to store and talked with David, he told me that if I want to installation I have to pay again 80€more. Today I opened my sofa and did myself installation, find it out missing electric parts and legs!!!

Réponse de Harvey Norman Ireland - Tallaght
The instore team were fantastic, helped me with all the options and made sure I knew everything about the different sofa options and styles etc.
The ordering process was quick and easy. The requirement for 20% deposit is very useful especially with the lead time for customised sofas. It means that its not a huge outlay for the buyer and gives time to ensure funds there when the sofa is ready.
My sofa arrived to the store exactly to the day of the lead time that was given to me and I received a call to note this. I paid off the remainder and the delivery/install was scheduled for the next working day.
The delivery team gave me a precise window for delivery by phone on the morning of the delivery. They arrived exactly on time. They were fast and efficient and hugely respectful of the house and furnishing making sure that everything was done to ensure no damage to walls, doors flooring etc. There is always a chance of some scuffs etc when getting large pieces delivered but you wouldn't have known that they were ever there apart from the lovely new sofa.
Thanks to all in Harvey Norman Tallaght Furniture team for the great experience. I wish the lead times were shorter. 22 weeks is a long time to wait, but this is info is made clear to the customer from the outset.

Réponse de Harvey Norman Ireland - Tallaght
Worst delivery experience ever, I had a freezer delivered from Harvey Norman, the person delivering it; wants my son to pick up the freezer from the van, stating he cant park/ leave the van, I told him no,,i wont allow my son,the freezer should be delivered into our apartment ( we are in the 2nd floor apartment but we have a lift) He colleague ended up bringing the freezer on a trolley into our apartment.

Réponse de Harvey Norman Ireland - Tallaght
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