Paul and Jamie were so professional and a great help when delivering my mattress and bed frame. It was an awkward space to get the mattress and bed frame into the room upstairs and they were fantastic... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
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Lisez les avis des autres
Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... Voir plus
L'entreprise a répondu
Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... Voir plus
L'entreprise a répondu
My experience was great with Maria. She helped me find the laptop I was looking for and I had it within couple days. Very good customer service.
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
À propos de Harvey Norman Ireland - Waterford
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, Irlande
- 051 319900
4,6
Excellent
884 avis
Demande des avis aux clients
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Ordered washing machine on line
Ordered washing machine on line. Delivered a day earlier than expected and took away the old one. Great service 👏
7 mai 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Rebecca,
We're so happy to hear about your positive experience with our delivery service. We appreciate your kind words!
Kind Regards,
James
Delivery men were very obliging and…
Delivery men were very obliging and unpacked mattress and put it on our bed as we are an elderly couple.
14 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Christine,
We're so pleased our delivery team was obliging and helped set up your mattress. We appreciate your kind words!
Kind Regards,
James
I was looking for a particular camera…
I was looking for a particular camera and the knowledge that Shamika gave really helped me make an informed decision. Very friendly and helpful and attentive to what I required for a work event.
13 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Joseph
We're so glad to hear our team member provided such helpful and friendly assistance for your needs. Thank you for your kind words!
Kind Regards,
James
Excellent
Great online service, delivery extremely quick, would definitely buy from Harvey Norman again.. 5 *
8 mai 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Mar,
We appreciate your positive feedback. We're glad to hear you had a great online experience and quick delivery.
Kind Regards,
James
They sent my the wrong charing cable…
They sent my the wrong charing cable for the phone I've ordered.
8 mai 2026
Réponse de Harvey Norman Ireland - Waterford
Hi George,
We regret to hear that the incorrect charging cable was sent with your order. If this issue has yet to be resolved, please contact our customer service team at "customer@support.harveynorman.ie" and our team will be able to look into this for you. We appreciate your feedback and for bringing this to our attention.
Kind Regards,
James
Réponse de Harvey Norman Ireland - Waterford
Hi Josue,
We appreciate your feedback and we are so glad you found our service fast, efficient, and easy to use!
Kind Regards,
James
Wanted a specific phone
Wanted a specific phone, Harvey Norman had it in stock, I was able to arrange click and collect and it was ready when I got there. No issues.
5 mai 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Michael,
We're happy to hear that you found the specific phone you wanted and that our click and collect service was efficient for you. Thank you for your positive feedback!
Kind Regards,
James
Réponse de Harvey Norman Ireland - Waterford
Hi Angele,
We appreciate you sharing your experience with us; we are happy you found the process efficient.
Kind Regards,
James
Réponse de Harvey Norman Ireland - Waterford
Hi there,
We appreciate your positive feedback and are so happy you were pleased with our excellent and quick delivery service!
Kind Regards,
Kevin
Excellent service
Bought a phone and charger online, the website is easy to navigate and the delivery extremely fast. Would definitely buy from Harvey Norman again.. 5 stars *****
3 mai 2026
Réponse de Harvey Norman Ireland - Waterford
HI Martha,
We appreciate you taking the time to share your experience. We're happy to hear that you found our website easy to navigate and that you were pleased with the fast delivery of your phone and charger.
Kind Regards,
Kevin
Bought 3 +1 electric sofa from HARVEY…
Bought 3 +1 electric sofa from HARVEY NORMAN WATERFORD, with USB port for phone charging in Nov 2025. Delievered in Dec 2025 and complaint made that none of the USB is working. Took them 4 months to send an " engineer" to fix it, who fixed the usb but connect forward botton to close the sofa and backward botton to extend. " reversed wiring" as they called it. Then it took them another 6 weeks to replace the sofa and again USB not working on new one. Called manager again and he said " refund" or replace in June 2026. The price of same style sofa is not the same. So basically Harvey Norman Waterford is selling cheap sofa damaged products under " OFFER", and then force the clients to take refund and then to buy expensive products later when sale is over. Unprofessional service from them
8 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Sunny,
Thank you so much for taking the time to leave this review. We are sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this investigated?
Many thanks,
Katie.
Fast delivery.
2 mai 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Raul,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Received great service from them
Received great service from them. Called in to buy a fridge and spoke with a lovely girl, can’t remember her name unfortunately but black hair and studying marketing. She got us sorted , the driver Rory delivered it and helped out our mother in law putting it into place. Very happy with this company
4 mai 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Brona,
We're happy to hear that you received great service! It's wonderful that our staff was helpful with your fridge purchase and delivery. We appreciate your positive feedback and are glad you're pleased with your experience.
Many thanks,
Katie.
There’s a dent in the fridge and no…
There’s a dent in the fridge and no response from customer service the delivery driver said will will get money back for the damage but still no response
29 avril 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Nikola,
We regret to hear about the dent and the lack of response. We appreciate you bringing this to our attention, and we'll look into the matter and our teams will contact you.
Kind Regards,
Kevin
Excellent Delivery service. Paul was very pleasant and helpful with…
Paul was very pleasant and helpful with the delivery of my new oven and taking away the old one.
29 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Fiona,
We're happy to hear that the delivery of your new oven went smoothly. It's great to know our team member was helpful and pleasant! Thanks for your feedback.
Many thanks,
Katie.
Went into the harvey norman store to…
Went into the harvey norman store to purchase a phone and the salesperson that approached me was very quick her name was shamika she was extremely polite and extremely knowledgeable i was gonna buy a samsung but she sold me a redmi told me the camera is really good and the battery life was amazing and she did not lie the phone is brilliant she knew what she was talking about she genuinely deserves a raise well done shamika
29 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Jack,
We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was helpful and knowledgeable, guiding you to the perfect phone. We appreciate your feedback!
Many thanks,
Katie.
Shamika is the best customer service…
Shamika is the best customer service ever I had in my live. She really helpful in Harvey Norman. 😘😘
29 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Mahdi,
We appreciate you taking the time to share your positive experience. We're happy to hear that you received the best customer service ever.
Many thanks,
Katie.
Collection point guys were very helpful…
Collection point guys were very helpful and price match was appreciated plus they had stock available.
7 avril 2026
Réponse de Harvey Norman Ireland - Waterford
Hi John,
We're happy to hear that our collection point team was helpful and that you were able to take advantage of our price match! Thank you for your feedback.
Kind Regards,
Kevin
Arrived at the time slot that was…
Arrived at the time slot that was arranged .
28 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi D Murphy,
We're happy to hear that your delivery arrived during the arranged time. Thank you for your feedback!
Kind Regards,
Kevin
Shamika
The person I dealt with was named Shamika she was so kind, pleasant and helpful and she really made my experience great. She is a great asset to your company .
28 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Margaret,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member was so helpful and made your experience great.
Kind Regards,
Kevin
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