Paul and Jamie were so professional and a great help when delivering my mattress and bed frame. It was an awkward space to get the mattress and bed frame into the room upstairs and they were fantastic... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
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Lisez les avis des autres
Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... Voir plus
L'entreprise a répondu
Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... Voir plus
L'entreprise a répondu
My experience was great with Maria. She helped me find the laptop I was looking for and I had it within couple days. Very good customer service.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Magasin d'ameublement et de décoration
- Magasin de lave-linges et sèche-linges
- Magasin de meubles de chambre à coucher
- Magasin de téléphonie mobile
- Ordinateur et accessoires
À propos de Harvey Norman Ireland - Waterford
Écrit par l'entreprise
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Écrit par l'entreprise
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Coordonnées de contact
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, Irlande
- 051 319900
4,6
Excellent
885 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent experience at HN in…
Excellent experience at HN in Waterford. Purchased Garmin products. What I needed was in stock and in the colour I was looking for. Special mention to Shemka who was both knowledgeable and extremely helpful.
28 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Gerard,
We're happy to hear that you had an excellent experience in Waterford. It's great to know we had the Garmin product you needed in stock. We appreciate your kind words about our helpful and knowledgeable staff.
Many thanks,
Katie
Delivered on time
Delivered on time . Put the seats together in the room I wanted . Took away all the packing . They two guys were so polite and friendly and gave great advice about where to position it in the room . Delighted with the purchase . Would definitely buy from them again
23 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Catherine,
We're happy to hear that the delivery and setup met your expectations. It's great the team was helpful and courteous. Thank you for your positive feedback; we appreciate your business!
Many thanks,
Katie
The guys delivering our item was great
The guys delivering our item was thoughtful and checked out the space before bringing it into our home.
25 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi there,
We're happy to know our team was thoughtful and assessed the area before bringing the item inside. Thank you for recognizing their consideration!
Many thanks,
Katie
Two very sound lads delivered our…
Two very sound lads delivered our couch, helped lift out the old one and put the new one in situ. They were friendly and unhurried despite the fact that one of them was trying to get home in time for his son’s confirmation.
25 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi there,
We appreciate you sharing your feedback. We're happy to hear that the delivery team was helpful with the couch and friendly, even with the time constraints. We value your comments.
Many thanks,
Katie
I ordered cooker hood online
I ordered cooker hood online. It was out of stock so had to wait. HN constantly updated me on process. When delivered, I only received one of the two boxes. Upon contacting them, they rang me back within 25 mins and actually delivered the other box within 30 mins. Brilliant service.
22 avril 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Rena,
We're happy to hear that you received constant updates about your cooker hood. We appreciate your patience and are so glad we could deliver the second box quickly. Thank you for your positive feedback!
Many thanks,
Kevin
Fantastic .
Fantastic .. men were so nice on time delivery.. would recommend highly professional.. well done
23 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Louise,
We appreciate your feedback. We're so happy to hear that you were pleased with our team's on-time delivery and professionalism. Thank you for recommending us!
Many thanks,
Kevin
Very helpful staff member in shop
Very helpful staff member in shop. Informative , friendly
21 avril 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Jacqui,
We appreciate you sharing your thoughts. We are so happy to learn that our staff member was helpful, informative and friendly!
Many thanks,
Kevin
Outstanding customer service in…
Outstanding customer service in Waterford store, they couldn't do enough to help when we had a damaged delivery ,highly recommended
28 février 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Deborah,
We're happy to hear about the outstanding service you received in our Waterford store. We appreciate your recommendation and are glad we could assist with your damaged delivery.
Many thanks,
Katie.
Réponse de Harvey Norman Ireland - Waterford
Hi there,
We're happy to hear that our communication was quick and clear for you. Thank you for your positive feedback!
Kind Regards,
James
Integrated dishwasher
From the purchase to installation of my integrated dishwasher was first class. Sales assistant very helpful and Paul was fantastic when installing the dishwasher
21 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Mary,
We appreciate you sharing your feedback. We're happy to hear that you had a first-class experience from purchase to installation and that our sales assistant and installer were very helpful.
Kind Regards,
James
Really easy
Really easy. Texted to say what time they would arrive. Arrived on time. Really friendly.
21 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi there,
We're so glad to hear that our team made things easy for you with timely updates and a friendly approach. Thank you for your positive feedback!
Kind Regards,
James
Aisling in the photo shop in Waterford…
Aisling in the photo shop in Waterford was amazing ! Polite, knowledgeable, efficient and patient. 10/10!
21 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Valerie,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words about the service you received; it means a lot to us.
Kind Regards,
James
Amazing service from Vino
Went to buy an iPhone 17 pro max in Harvey Norman Waterford and not being technically minded I was very lucky to meet the most helpful, patient, nicest guy, and I would say a genius when it comes to technology. He went above and beyond to help me out. His name was Vino and there’s no problem he can’t solve.
20 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Catherine,
We're happy to hear about the positive experience you had at our store. We appreciate you highlighting how helpful and patient our team member was with your iPhone purchase. Thank you for your feedback!
Many thanks,
Katie.
Bought two kids watches
Bought two kids watches. Charger was broken on one when it arrived. The box had clearly been opened previously as seals had been torn. Rang the store and staff were very good and reimbursed the price of one watch. The charger for the second watch broke within one hour of use. Awful product. Spent €58, and €25 refunded. Not the fault of staff it was the product that was awful.
13 avril 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Donal,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
Amazing experience
The experience with the guys was amazing, we had a good time laughing all through the process of assembling my furniture. They are well experienced and very courteous. Only they declined nicely when I offered a cup of tea... 😆
18 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Funmilayo,
We're glad you enjoyed your experience and had a good time with our team! We appreciate your kind words regarding their experience and courtesy. Thank you for your review!
Many thanks,
Katie.
Couldn't have been friendlier or more…
Couldn't have been friendlier or more helpful! Suggested leaving on the plastic to save from dust of continuing renovation works, which was such a good idea. Arrived when they said they would and where quick and efficient
18 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Fiona,
We're happy to hear that our team was friendly and helpful! We appreciate you mentioning the suggestion to leave the plastic on during renovations. We're glad our prompt and efficient service met your needs, and we thank you for your positive feedback.
Many thanks,
Katie.
Réponse de Harvey Norman Ireland - Waterford
Hi Andrius,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Excellent service from the moment I…
Excellent service from the moment I arrived at the store until I received my purchase.
11 avril 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Nelson,
We're happy to hear that you had such a positive experience with our service! Thank you for taking the time to share your feedback with us.
Kind Regards,
James
Very speedy delivery
Very speedy delivery! And amazing delivery /installation guys! They were efficient and so nice and pleasant!
Well done Harvey Norman!
10 avril 2026
Réponse de Harvey Norman Ireland - Waterford
Hi Anne,
We appreciate you sharing your experience. We're happy to hear that you received a very speedy delivery and that the delivery/installation team were efficient, nice, and pleasant.
Kind Regards,
James
Two great guys delivered my dresser
Two great guys delivered my dresser . There were two little shelf holders missing .they took photos . I said I will get some myself but wouldn't hear of it .Within half an hour I got a call to say they got some and came back to fit them . Great service .couldn't fault it
17 avril 2026
Avis spontané
Réponse de Harvey Norman Ireland - Waterford
Hi Frances,
We're happy to hear that the delivery went smoothly and that our team was able to resolve the missing shelf holders so quickly. We appreciate you taking the time to share your positive experience!
Kind Regards,
James
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