Hatch  Avis 1 205

Fantastic company! I would definitely recommend using this company for any printing need. Very easy online system to use and received a very quick email from Sam who was more than happy to help me get the imaging on the order spot on. Thank you so much again!

We put through a rush job on a pop up banner, and Sam went above and beyond to help get the banner to the highest quality possible. It's not often you come across companies that are proactive in contacting you when they think they can help improve the work you've done - and it made such a difference for us. Thank you!

I have used Hatch print on two separate occasions and both times I have been over the moon with the service I have received. Katie assisted me with my second project and her help and support were fabulous. I felt understood and valued and its great to see businesses supporting smaller businesses. Would highly recommend.

I made the mistake of ordering business cards, leaflets from Hatch for an exhibition in central London. The company's inability to get the materials printed in time (over the stated 3 working days) meant I had to change the delivery address for the leaflets and business cards which then resulted in a 3 day long battle with DPD to get them delivered which ultimately failed. I accepted this wasn't all Hatch's fault, but Hatch were impossible to get in the phone at pretty much any time you tried.

The materials were eventually delivered to an alternative address well after the required date. I submitted a further order for additional business cards which was then clearly lost by Hatch and it was only when I rang them twelve days later that they 'found' the order and it was processed. I was then contacted by the client with photos of the business cards which confirmed that the 'Lux' premium cards were very poor in quality and had marks all over them. I didn't want to ask for replacements because I couldn't risk them messing up again and just going around in a hellish cycle of being let down.

As an independent company I wanted them to prove me wrong but everything about this company from the customer service to the actual end product was absolutely sub-par and caused me a lot of stress and financial loss.

Please avoid.

We ordered a roller banner for an exhibition. Great communication and service from Sam @ Hatch.
Received the banner quickly and very impressed with quality!
Would order again from Hatch!

Samuel was super helpful and contacted me to double check the design sizing so it didn't mis print!

Great company with very helpful and efficient customer service. Dealing with Hatch was a pleasure

Amazing customer service and quality prints.

I ordered 250 personalised calendars with Hatch, and the service and the quality of the products were unacceptable. It took 3 weeks longer for 1 box of the products to be sent over, and another couple more weeks for the remaining boxes to arrive.

The products that I then received were completely different from the sample I had ordered: the calendars did not stand up straight when placed on a flat service, the binding was loose, the corners were bent, some of the card was torn, and a few pages of the calendar were missing. I took the calendars to a local binding service for a second opinion and they were appalled by the quality – the cost to fix the calendars was higher than the cost of the actual calendars!

Upon reporting the faulty products to Hatch and requesting a refund, my email account was blocked. This was in December and I am still waiting for a response. They were unusable and I am both disappointed with the purchase and how my case was handled by the Hatch team. I would not recommend this service to anyone.

Great service was having trouble trying to find somewhere to print my daughter’s portfolio on short notice and they got it done for us while we waited

All of the hach team we worked with were very helpful and supportive. Sam Watson was particularly helpful working with us on refining and improving my 93 year old mother in law's poetry book. We are very impressed with the care showm. The finished book looks superb and is of high quality. Thank you Sam, Katie and the rest of the team.

Excellent quality, great ethics and fast delivery.

Staff were incredibly helpful and efficient

Great people to deal with
Came in on spur of the moment to get some plans printed on a3. Couldn’t do more to help.

Went into Hatch at short notice as my printer was not printing a good copy !
They were very professional & helpful & while I was there I noticed they print T shirts which caught my eye as I’m going to a “Hen Do”in April, so intend to go back to get some printed for that 👍

I worked with Sam on graphic design and the experience was great! So efficient, creative and fast. The creative was spot on brand (without much brief). I would really recommend Sam and the Hatch team

Amazing service! Katie helped me through the setup process with some technical questions on the live chat application then followed through our order to make sure it went out for next day delivery. Quality is good and the offer of lots of recycled stock and non toxic ink fits so well with our eco-friendly gardening business. This is the third time we have used Hatch and I can't recommend them highly enough.

The team at Hatch were brilliant helping me create a memorial card for my mums funeral. I’m not very technically minded but the online tool was quite easy to use and the creative team checked it for me. I used the lovely seed paper and I’m really happy with the finished result. I ordered in the morning and the cards arrived the next day!! Really great experience all round, thank you nice people at Hatch :)

Good service and print quality, like the fact that are certified vegan. Good recycled paper selection.

Great company, quick, accurate and patient. I had to change details last minute and it was done without a fuss, highly recommended