Superdrug Health Clinics Avis 

14 775
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Holiday vaccinations were possible through NHS and were free but difficult to get appointment in time ahead of travel. Superdrug were very helpful , provided next day service and with very capable an... Voir plus

Noté 5 sur 5 étoiles

Very friendly floor staff. Jess, the clinic nurse was extremely professional and proficient at our travel health appointment. She already knew which country were visiting and could inform us which... Voir plus

Noté 5 sur 5 étoiles

Karen at the Birmingham Bullring was so lovely and attentive as I felt quite worried I wouldn’t be able to go ahead with the procedure. She reassured me and was supportive and lovely throughout. And... Voir plus

Noté 5 sur 5 étoiles

Cathy was amazing. Great Nurse, charismatic, knowledgable - made me feel really at ease. She took my blood and didn’t feel a thing. Had sustained an unrelated head injury a few days before and she eve... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

15 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(14 775)

3 216 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great and easy process

Great and easy process. Amanda the nurse was kind and professional. My appointment was running on time. Easy to book - I called up to book in for cholera vaccine. No referral needed.
Only ‘issue’ was the website as I could not log on to do the pre-appointment questionnaire, however this did not cause a problem.

18 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Booked a Vitamin D blood test that took…

Booked a Vitamin D blood test that took place on 31/07.
I was told I would receive a link to login to Thriva to get my results the same day.
its now 20 days later and I am yet to review my results as the email was never sent.
Emailed customer support multiple times and they have given 1 poor answer that didn't actually help. Every email since the first response has been completely ignored.
Don't waste your money.

31 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

It was easy to get an appointment and I was seen promptly.
I was given full and relevant advice.
The practitioner was very polite, friendly and professional.
I was treated with care and respect.
I would definitely recommend the service.

19 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Lengthy but overall good

Overall it was good - booking an appointment online was really easy which I appreciate. However, I'm not totally impressed with how long the appointments took. I went with my husband to get yellow fever vaccines for our upcoming trip, we both feel it would have been a lot better if we could complete the lengthy forms online prior to the appointment. It took around an hour for just 2 of us which is a big chunk of time in a day to take out especially when unexpected, and even though there was a young trainee also in the room, we weren't made aware of how long it was going to take beforehand which would have been really appreciated. Otherwise, no issues and they were thorough.

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Lucy at the Clacton On Sea

Lucy at the Clacton On Sea was fantastic. She gave us clear information to make our decisions about our travel vaccinations. She was very friendly and kind. We were kept informed throughout the session and all our questions answered.

18 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I attended for a blood test

I attended for a blood test. I was extremely painful and unsuccessful. The nurse became defensive and blamed it on my anxiety. It was a very stressful unpleasant experience

18 août 2026
Avis spontané
Logo de Superdrug Health Clinics

Réponse de Superdrug Health Clinics

Hello,

Thank you for taking the time to give us your feedback.

Please accept our apologies for any inconvenience caused.

We want to ensure we address your concerns properly. We encourage you to email us directly at contact@healthclinics.superdrug.com with more information about what happened, so we can investigate this further.

We are always looking for ways to improve our services.

Kind regards,

Zara
Senior Patient Care Advisor
Superdrug Health Clinics

Noté 1 sur 5 étoiles

Failed administration of blood test

Went to appointment for blood test. Nurse tried twice to take blood and failed both times, then claimed that they were only allowed two attempts, so didn't try again and I couldn't have the test. I was well hydrated, and have blood taken every three months at the local hospital, and have never had any problem there at all. They suggested I come back the next day, as though I had all the time in the world, and I did not want to point out that they weren't going to be any more competent the following day! Huge waste of time, when the whole point of it was to save time over NHS test.

18 août 2026
Avis spontané
Logo de Superdrug Health Clinics

Réponse de Superdrug Health Clinics

Hello,

Thank you for taking the time to give us your feedback.

Please accept our apologies for any inconvenience caused.

We want to ensure we address your concerns properly. We encourage you to email us directly at contact@healthclinics.superdrug.com with more information about what happened, so we can investigate this further.

We are always looking for ways to improve our services.

Kind regards,

Zara
Senior Patient Care Advisor
Superdrug Health Clinics

L’expérience Trustpilot

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