Superdrug Health Clinics Avis 

14 784
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I booked an appointment for Earwax Removal at the Colchester branch which I attended today. I saw Jessica who asked various questions about my health and prescription drugs. She explained how the cha... Voir plus

Noté 5 sur 5 étoiles

Our nurse, Diane (located at your Epsom, Surrey branch) was absolutely first class. She gave us lots of relevant information and advice on our upcoming trip. She was personable, friendly and, importan... Voir plus

Noté 5 sur 5 étoiles

We visited the Princes Street, Edinburgh store for our holiday vaccinations and were we helped by Steve. He instantly put us at ease and was incredibly friendly and funny - so felt more of a catch up... Voir plus

Noté 5 sur 5 étoiles

Team Valley Gateshead - Ear wax removal. Carol the nurse was excellent. She was professional, welcoming and put me at ease straight away. The procedure was painless and she sorted out the problem wit... Voir plus

À propos de l'entreprise


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4,8

Excellent

TrustScore 5 sur 5

15 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(14 784)

3 224 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

It was easy to get an appointment and I was seen promptly.
I was given full and relevant advice.
The practitioner was very polite, friendly and professional.
I was treated with care and respect.
I would definitely recommend the service.

19 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Lengthy but overall good

Overall it was good - booking an appointment online was really easy which I appreciate. However, I'm not totally impressed with how long the appointments took. I went with my husband to get yellow fever vaccines for our upcoming trip, we both feel it would have been a lot better if we could complete the lengthy forms online prior to the appointment. It took around an hour for just 2 of us which is a big chunk of time in a day to take out especially when unexpected, and even though there was a young trainee also in the room, we weren't made aware of how long it was going to take beforehand which would have been really appreciated. Otherwise, no issues and they were thorough.

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Lucy at the Clacton On Sea

Lucy at the Clacton On Sea was fantastic. She gave us clear information to make our decisions about our travel vaccinations. She was very friendly and kind. We were kept informed throughout the session and all our questions answered.

18 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I attended for a blood test

I attended for a blood test. I was extremely painful and unsuccessful. The nurse became defensive and blamed it on my anxiety. It was a very stressful unpleasant experience

18 août 2026
Avis spontané
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Réponse de Superdrug Health Clinics

Hello,

Thank you for taking the time to give us your feedback.

Please accept our apologies for any inconvenience caused.

We want to ensure we address your concerns properly. We encourage you to email us directly at contact@healthclinics.superdrug.com with more information about what happened, so we can investigate this further.

We are always looking for ways to improve our services.

Kind regards,

Zara
Senior Patient Care Advisor
Superdrug Health Clinics

Noté 1 sur 5 étoiles

Failed administration of blood test

Went to appointment for blood test. Nurse tried twice to take blood and failed both times, then claimed that they were only allowed two attempts, so didn't try again and I couldn't have the test. I was well hydrated, and have blood taken every three months at the local hospital, and have never had any problem there at all. They suggested I come back the next day, as though I had all the time in the world, and I did not want to point out that they weren't going to be any more competent the following day! Huge waste of time, when the whole point of it was to save time over NHS test.

18 août 2026
Avis spontané
Logo de Superdrug Health Clinics

Réponse de Superdrug Health Clinics

Hello,

Thank you for taking the time to give us your feedback.

Please accept our apologies for any inconvenience caused.

We want to ensure we address your concerns properly. We encourage you to email us directly at contact@healthclinics.superdrug.com with more information about what happened, so we can investigate this further.

We are always looking for ways to improve our services.

Kind regards,

Zara
Senior Patient Care Advisor
Superdrug Health Clinics

Noté 5 sur 5 étoiles

We used the travel vaccination service

We used the travel vaccination service. The nurse was excellent and explained all our options and risks. Overall very happy with the service. Only downside was site for booking the appointment seemed complicated.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

The appointment was on 17.9.2026 in…

The appointment was on 17.9.2026 in Reading with Amanda. Timing prompt, information excellent and satisfactory outcome. Gently pursuaded to have the yellow fever inoculation that I had been scared of because of my age (78) and feel much more positive about safety on holiday. The treatment also applies to my husband.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Wonderful. Caitlin was efficient quick pleasant and efficient. The whole service was excellent. I had tried unsuccessfully to do a home test. Being able to have the blood test taken by Caitlin was 100% better.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service and superb nurse

Great service. We went to Charing Cross branch and nurse Ruben, was excellent, he has our history on file and coupled with our other hand notes sorted us out for a big trip to Brazil. He ensured we were well informed and comfortable with the process and was great to chat to.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I went to Superdrug

I went to Superdrug, highcross Leicester to have Aesthetic, dermal and lip filler. Chermaine was the health professional that carried the procedure. She explained threw all of the procedure. In a very sterile room, and definitely will go back. Excellent service and would highly recommend to go here. Happy with the results, thank you again.

7 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Flawless

I booked at York to have my blood drawn for tests with Blue Horizon. Emma was fabulous and the whole process from online booking through to Emma boxing up my vials with me only having to worry about posting them on was flawless.

I was really impressed with this service, as excellent customer service is a rarity these days. The Superdrug blood draw service was 5/5 🌟 Thank you!

4 août 2026
Avis spontané

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