Great experience been using Heat factor for a few years now. Darren excellent, serviced the boiler, noticed an issue just wear and tear. Said he would be back Friday afternoon and did what they said t... Voir plus
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Have used Heatfactors for a few years to carry out the annual service to my boiler and water tank and am always impressed - from first contact on the telephone to delivery of service. Darren very h... Voir plus
Excellent and friendly service. Have used Heatfactors many times and never had a complaint. Had a recent boiler service from Darren and couldn’t recommend enough.
Very quick response from Heat Factors when our boiler stopped working, hence no heating or hot water. Darren found fault very quickly and replaced faulty component as well as a general check of othe... Voir plus
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À propos de l'entreprise
- Chauffagiste
- aussi dans
- Agent commercial
- Compagnie gazière
- Ingénieur gaz
- Plombier
- Service d'installation du gaz
Écrit par l'entreprise
Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you.
Coordonnées de contact
H1, Midlothian Innovation Centre , EH25 9RE, Edinburgh , Royaume-Uni
- 0131 677 0557
- Info@heatfactors.com
- heatfactors.com
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Boiler & flue pipe installation
Great service from first contact until work has been delivered!
The Heatfactors Ltd. team has been recommended by a few neighbours and I highly recommend them further for a very professional and prompt service. The boiler broke down a week before Christmas and the team outdone themselves by having a first visit, accurate estimates, order in and delivered, old appliances changed and new ones ready to go all in just 4 days. Darren and Jake helped us have new boiler and flue pipes installed right before Christmas, all personal has been kind and professional, respectful of the house.
Thank you everyone for a great service!
Highly recommended!

Réponse de Heatfactors ltd
I’ve just had a new boiler fitted by…Heatfactors
I’ve just had a new boiler fitted by Heatfactors. They put the original central heating in about 25 years ago and I haven’t had any issues at all. It’s lovely to see two men I first meet when they were apprentices making such a good job of running the company. I would highly recommend them and the rest of their team.

Réponse de Heatfactors ltd
Had a new boiler fitted by Heatfactors
Had a new boiler fitted by Heatfactors, and was recommended them by a neighbour.
I like that they are local, and you can just pick up the phone and speak to someone without having to go through endless menus and then end up with someone hundreds of miles away who sounds like they really couldn't care about your call anyway!
Darren and Jack were the guys who did the work for us, and everything was done very neatly and efficiently. They were as unobtrusive as possible and took pains to tidy up thoroughly after the work was done. Very welcome.
Would highly recommend Heatfactors.

Réponse de Heatfactors ltd
Leaking Radiator Messaged this morning about a leaking…
Messaged this morning about a leaking radiator and it was fixed along with a full boiler service by 2pm ..... fantastic service!

Réponse de Heatfactors ltd
Quick result on low shower pressure
Quick result on low shower pressure. The shower now functions as it should do.

Réponse de Heatfactors ltd
First class service
First class service, arrived on time, very helpful and quick to carry out work required.

Réponse de Heatfactors ltd
Darren and the team were outstanding in…
Darren and the team were outstanding in removing old and fitting new rads in our new apartment. Everything was done very quickly and efficiently. Would recommend highly - very reliable company and easy to work with.

Réponse de Heatfactors ltd
Excellent company
I’ve used Heatfactors for boiler service for years and have only received excellent service from them. This time I had a new combi boiler fitted, this was done over 2 days, there was a small gas leak discovered on the 2nd day and this was promptly dealt with by the engineer Darren and had the gas board attending within half an hour. This company have been great from start to finish , from putting down floor protection to full explanation of boiler and hive system installed, would definitely recommend them.

Réponse de Heatfactors ltd
Long standing radiator problem solved
Darren solved my problem radiators in about 10 minutes. He also made a helpful suggestion about renewing all my thermostats when the weather is warmer. I will certainly follow this up. Excellent service

Réponse de Heatfactors ltd
Great
Great, annual boiler service completed as scheduled, efficiently and without mess. Much appreciated. Boiler fitted by same firm, one year prior, with no issues arising since install.

Réponse de Heatfactors ltd
Very efficient service
This was the first time I had used Heat factors, which was on the recommendation of a neighbour. The engineer called in advance to say he was on his way, and he and an apprentice completed the boiler service in about half an hour. He even changed a wrongly-valued fuse that had been fitted on initial installation. The certificate followed a couple of hours later.
Highly recommended.

Réponse de Heatfactors ltd
Great service. We’ve used HeatFactors before and have…
We’ve used HeatFactors before and have always been really pleased with the service. Polite and clear about the work they are doing. Show on time too! Thanks!

Réponse de Heatfactors ltd
Would never use anyone else for plumbing and heating
We’ve used Heatfactors for nearly 35 years - installed 3 central heating systems in 3 houses as well as other plumbing projects. Always reliable, trustworthy and give great customer service with good advice. They’ve kept our central heating in good working order ever since. Great service!

Réponse de Heatfactors ltd
Service
Having used Heat Factors previously, we did not hesitate to call them again. Darren is extremely efficient, very knowledgeable and professional. Darren explains everything thoroughly and makes it sound so very simple when resolving problems, and offers advice on where improvements can be made. Thoroughly recommend Heat Factors, in particular Darren, who definitely gives peace of mind and provides first class service, without a doubt.

Réponse de Heatfactors ltd
New boiler
I have been a Heatfactors customer for many years now . On a recent visit from Darren he said my boiler had reached the end of its life , he explained in detail why . I received a quote and a date for fitting the new boiler quickly . Darren is a very competent engineer my new boiler was fitted and up and running in a day . The area was left tidy and clean . Once again 10/10 to Darren and Heatfactors I wouldn’t hesitate to recommend them .

Réponse de Heatfactors ltd
Finding and repairing a fault
Like many others we have been using Heat Factors for many years. Once again we are fully satisfied with the speed and efficiency in dealing with a fault that completely closed down our system during the weekend.

Réponse de Heatfactors ltd
Heatfactors - Delivering high standards and professionalism
Heatfactors Ltd is a highly experienced, professional service that is truly customer focussed. They've been our go to service for the last 15 years for all things central heating and plumbing, from fitting an entire bathroom, installing gas fires and servicing / maintenance! Darren just fitted a new Hive V4 thermostat - his efficiency, patience (spending time explaining the system to us), personable attitude and courteous engagement was exemplary, and reflective of the company's high standards and professionalism! Thank you Darren and Heatfactors!

Réponse de Heatfactors ltd
We have used Heat Factors several times…
We have used Heat Factors several times now. They are professional courteous and helpful. Darren is efficient and quickly solves problems- he knows our heating system well. All this at competitive prices
I wouldn’t hesitate to recommend Heat Factors

Réponse de Heatfactors ltd
I have been using Heatfactors for many…
I have been using Heatfactors for many years, including having the boiler replaced by them. I find them very reliable, pleasant to deal with, and good at communicating about when they come, and anything I need to know about the heating system.

Réponse de Heatfactors ltd
Excellent customer service
Excellent customer service. Came within an hour, got heat working and hot water back on. Polite and friendly

Réponse de Heatfactors ltd
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