Heatfactors ltd Avis 

154
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience been using Heat factor for a few years now. Darren excellent, serviced the boiler, noticed an issue just wear and tear. Said he would be back Friday afternoon and did what they said t... Voir plus

Noté 5 sur 5 étoiles

Have used Heatfactors for a few years to carry out the annual service to my boiler and water tank and am always impressed - from first contact on the telephone to delivery of service. Darren very h... Voir plus

Noté 5 sur 5 étoiles

Excellent and friendly service. Have used Heatfactors many times and never had a complaint. Had a recent boiler service from Darren and couldn’t recommend enough.

Noté 5 sur 5 étoiles

Very quick response from Heat Factors when our boiler stopped working, hence no heating or hot water. Darren found fault very quickly and replaced faulty component as well as a general check of othe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Chauffagiste
  2. aussi dans
  3. Agent commercial
  4. Compagnie gazière
  5. Ingénieur gaz
  6. Plombier
  7. Service d'installation du gaz

Écrit par l'entreprise

Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

154 avis

5 étoiles
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2 étoiles
1 étoile

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4,9

Tous les avis

(154)

55 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have been using Heatfactors for a few…

I have been using Heatfactors for a few years now and they are brilliant. They always do a great job and are happy to take the time to answer any questions and provide advice. I have recommended them to friends who have also become customers. Heatfactors is a reliable company that employ excellent engineers. Highly recommend.

3 octobre 2025
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hi Mandy pleasure working for you many thanks for your review it is appreciated

Noté 5 sur 5 étoiles

Great service

Darren from heatfactors was very helpful, on time, called ahead and explained the work he’d done/what to look out for in future. Will be recommending them to anyone who asks for a plumber.

25 septembre 2025
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many thanks for your review Sarah it is much appreciated

Noté 5 sur 5 étoiles

Fitting replacement radiator

Friendly, efficient, clean and professional

23 septembre 2025
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thank you for your review it is much appreciated

Noté 5 sur 5 étoiles

Replacement Boiler

Replacement Boiler
This was a replacement boiler so we were able to establish a convenient date for fitting. Darren phoned 30 minutes before arrival. He quickly put down protection around the work area. The old boiler was quickly removed and the new one installed using the existing hole for the flue and pipework. All the old system and waste was removed.
The new boiler was commissioned and tested and Darren ran through the operation and controls, and installed our usual program. All very smooth, no hiccups, neat and tidy.
I would have no problem recommending Heat Factors.

9 septembre 2025
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Kenny it was a pleasure many thanks for your review

Noté 5 sur 5 étoiles

Superb service and detail provided for…

Superb service and detail provided for lots of little jobs that have been having a big effect on overall effectiveness of heating , plumbing, gas fire and drainage.

Darren was superb at identifying and mending many of the issues that a previous company had missed. He was so clear and identified the next steps for us to get everything up and running again. Thanks so much.

12 septembre 2025
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hi Corrina your review is much appreciated glad we could help

Noté 5 sur 5 étoiles

Great Service and Good Pricing

Heatfactors have been looking after our and our wider family's central heating maintenance needs since the late 1980's when my parents had a full system installed by one of the businesses founders and in the early 2010's on a full system house extension inc underfloor system for us. Most recently Darren did a full boiler replacement for us and executed the job, including new Hive controller, flawlessly, in a single day. His attention to detail, care and clean working were a pleasure to experience.
Many Thanks - Great Job Darren and to Heatfactors for a competitive price for the job as well!
Pleasure to do business with you all again.

26 juillet 2025
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many thanks Alistair for your 5 star review it is much appreciate
best regards
heatfactors

Noté 5 sur 5 étoiles

Engineer arrived on time as promised

Engineer arrived on time as promised. Did a very good job fitting a replacement cooker hob in my kitchen. Would use again.

3 septembre 2025
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many thanks for your review it is much appreciated

Noté 5 sur 5 étoiles

Heatfactors are great….have used them…

Heatfactors are great….have used them for all my plumbing jobs from a new boiler to random issues for many years now…...lovely team who have always come quickly to help in an emergency.

22 août 2025
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many thanks for your review it is much appreciated

Noté 5 sur 5 étoiles

Quality service every time

We always use HeatFactors to service and fix our boiler and wouldn't look anywhere else. Prompt, professional and friendly

11 août 2025
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glad to have helped review much appreciated

Noté 5 sur 5 étoiles

Great service levels

Proactive, helpful and high quality work.
Darren & Kieran were at our property throughout and helped us with a major refurb of our heating and hot water system - the work proved to be far more challenging than anticipated but they explained the issues clearly and helped come up with solutions to resolve and get us to where we wanted to get to.

18 août 2025
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was a challenge Colin but we got there in the end many thanks for your review it is appreciated

Noté 5 sur 5 étoiles

Was recommended Heatfactors for a…

Was recommended Heatfactors for a plumbing emergency. Darren got to us even before the allotted time and promptly fixed the leaks, clearly explaining all that he was doing and why. Will certainly use again.

30 juillet 2025
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Réponse de Heatfactors ltd

Hi David,

Many thanks for taking the time to leave a review.

Glad to have helped in this instance and look forward to any future work you require us for.

Noté 5 sur 5 étoiles

When my old boiler stopped working

When my old boiler stopped working, Darren came promptly to assess the problem and, sadly, found it was beyond repair, leaving me without hot water and heating. Heatfactors came up with the goods and Darren came on a Saturday to fit the new boiler. He is conscientious, thorough and meticulous. He fitted the new boiler and spent time checking everything was working properly. He explained what he was doing and kept me informed about timing. I'm very grateful to him for giving up part of his weekend.

24 mai 2025
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Réponse de Heatfactors ltd

Thank you for taking the time to leave us a great review!

Noté 5 sur 5 étoiles

HeatFactors service our heating system…

HeatFactors service our heating system each year. Darren was prompt, efficient and everything was left spick and span.

16 mai 2025
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Réponse de Heatfactors ltd

Hi Elaine,

Thank you for your feedback, much appreciated!

Heatfactors

Noté 5 sur 5 étoiles

Really quick to respond to the request…

Really quick to respond to the request and the service was affordable compared to other quotes. The guys were really professional and got the service done very quickly. Would highly recommend.

13 mai 2025
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many thanks for your review it is much appreciated

Noté 5 sur 5 étoiles

Great Service

I have been using Heatfactors Edinburgh for many years now personally and for my rental portfolio.
Excellent service, always reliable and at a extremely fair rates.
No hesitation in recommending🤩

6 mai 2025
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Réponse de Heatfactors ltd

Thank you for taking the time to leave us a great review!

Noté 5 sur 5 étoiles

Hot water heat not turning off

Once again, HeatFactors to the rescue. Heat for hot water was not turning off. Darren was soon on the job and the issue was properly fixed.
I have always had excellent results from HeatFactors and would highly recommend them for major work as well as for smaller repairs.

5 mai 2025
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Réponse de Heatfactors ltd

Thank you for taking the time to leave us a great review!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Thank you.

30 avril 2025
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Réponse de Heatfactors ltd

Thank you John.

We really appreciate you taking the time to provide feedback for us!

Have a great day!

Noté 5 sur 5 étoiles

Best heating engineer I have ever had!

Darren very efficiently fitted our new Hive system and serviced the boiler. He was very knowledgeable and also very patient in helping me get Hive to remove the previous hub from my account (from a previous house) and get the new one on despite this adding another task to his already busy day.
He kept me fully informed about the boiler service and the Hive system and did a great job in both. He is probably the tidiest engineer I have ever had working on a boiler as you would never know he had been there! It was a delight to meet him and I can’t recommend him enough.

25 avril 2025
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Réponse de Heatfactors ltd

We really appreciate you taking the time to provide feedback for us and we agree Darren is one of the best!

Have a great day!

Noté 5 sur 5 étoiles

Darren came back despite complications…

Darren came back despite complications with the service agreement.
He was considerate and very efficient in sorting the boiler issue.
Thank you

11 avril 2025
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Réponse de Heatfactors ltd

Hi Gillian,

We really appreciate you taking the time to provide positive feedback for us!

Have a great day!

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