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Lisez les avis des autres

Noté 4 sur 5 étoiles

I received a swift response to my initial inquiry, followed by outstanding service throughout the process. I would highly recommend them for any boiler repair needs.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly, professional and quality work. Jack came and fitted new thermostatic radiator valves, after a boiler service a few months ago. Both times, he explained everything really clearly, did quality... Voir plus

Noté 5 sur 5 étoiles

We contacted Heating and Cooling Group and received a visit from their engineer on the same afternoon. We had a problem with our heating boiler which, albeit being quite old, has served us well for a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After a cold few days without hot water or heating, two visits and persistence from Dean fixed the issue with minimal fuss. Cracking bloke, and along with Sharon in the office have both been speedy to... Voir plus

À propos de l'entreprise

  1. Fournisseur de chaudières
  2. Fournisseur de systèmes de climatisation
  3. Rénovateur de salle de bains
  4. Ingénieur électricien
  5. Constructeur immobilier
  6. Plombier

Écrit par l'entreprise

Heating & Cooling offer a range of boilers, air conditioning, plumbing, and property maintenance services to both domestic and commercial clients. We are committed to providing comfort and energy efficiency solutions. Renewables is a key area for us, and we invest heavily in researching the methods available to make your home work as efficiently as possible.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Engineer was helpful and explained…

Engineer was helpful and explained issues involved - thank you

5 août 2025
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Réponse : Heating & Cooling Group

Thank you for your review! Great to hear our engineer was helpful and explained everything clearly. We really appreciate the feedback!

Noté 5 sur 5 étoiles

Remote boiler installation…

I found Jack and Sharon at Heating and Cooling Group very easy to deal with. They communicated well (which isn't always the case in the construction and maintenance industry). The property where the new boiler was to be fitted was in Birmingham and is leased to a housing association through an agency and I live in London. They were able to cope with this and the installation went according to plan on the day. Jack gave good advice on the boiler required and his quote was about £1500 less than that of the firm reccomended by the letting agency for a like for like boiler. (hmm!). Phoning around, Jack's quote was genuinely competitive. They registered the installation with the manufacturer and building control, and forwarded all the p/w to me. All in all, what could have been a logistical nightmare turned out to be quite straightforward. I would heartily recommend them to anyone.

30 juin 2025
Avis spontané
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Réponse : Heating & Cooling Group

Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear that Jack and Sharon were able to make the process smooth and straightforward for you, especially with you being based in London and the installation taking place in Birmingham. It’s great to know that our communication, advice, and competitive pricing made the experience a positive one for you. We always aim to remove as much stress as possible from what can sometimes feel like a complicated process, so your feedback means a lot. We truly appreciate your recommendation and are delighted that you’re happy with the outcome.

Noté 5 sur 5 étoiles

Knowledgeable with great communication

Quick response, very knowledgeable engineer sorted out the issue quickly and efficiently.

19 juillet 2025
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Réponse : Heating & Cooling Group

Thank you so much for your kind words!
We're thrilled to hear that our engineer was able to resolve the issue quickly and efficiently. Providing knowledgeable and prompt support is what we strive for and it's great to know it made a positive impact. If you ever need assistance again, we're here to help!

Noté 5 sur 5 étoiles

Prompt arrival as agreed and was very…

Prompt arrival as agreed and was very clear on communicating changes to our appointment. Hoping to get something else quoted soon.

19 juin 2025
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Réponse : Heating & Cooling Group

Thank you so much for your kind words! We're glad to hear everything went smoothly and that our communication met your expectations. We’d be happy to help with another quote whenever you're ready—just let us know. Looking forward to working with you again soon!

Noté 5 sur 5 étoiles

Danny Hartnett came for first class professional advice.

Danny Hartnett came out to give advice and quote for a new boiler to replace an ageing Baxi Back Boiler.
I was very impressed with his knowledge, experience and communication skills which generated confidence and trust in this customer.
I would thoroughly recommend him for anyone considering replacing their boiler and I’m sure you will be equally impressed.

12 juin 2025
Avis spontané
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Réponse : Heating & Cooling Group

Thank you for taking the time to leave such a thoughtful review! We're so pleased to hear that Danny provided first-class advice and made a great impression with his knowledge and professionalism. Building trust with our customers is incredibly important to us and we're glad Danny delivered exactly that. Your recommendation means a lot, and we're here whenever you need us!

Noté 5 sur 5 étoiles

Highly recommended

We used Heating and Cooling Group recently to quote for and install an air conditioning unit in our bedroom. They visited to quote and were very thorough listening to our particular requirements and the unit they recommended was exactly what we required. During the installation they were very professional and very tidy. I would definitely use them again.

27 mai 2025
Avis spontané
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Réponse : Heating & Cooling Group

Thank you so much for your kind words and glowing review! We're thrilled to hear that you were happy with the entire process—from our initial visit to the final installation. It was a pleasure working with you and we're glad we could meet your needs with the right air conditioning solution. If you ever need anything in the future, don’t hesitate to reach out. We truly appreciate your recommendation!

Noté 5 sur 5 étoiles

We were absolutely delighted with the…

We were absolutely delighted with the Service we received as they were super professional, but also very friendly! We highly recommend that if you require any information on air conditioning units or indeed any heating and plumbing matters you should contact the Heating and Cooling Group they are 5⭐️⭐️⭐️⭐️⭐️

14 mai 2025
Avis spontané
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Réponse : Heating & Cooling Group

Thank you so much for your kind words and glowing 5-star review! 🌟 We're absolutely thrilled to hear that you were delighted with our service. Providing professional, friendly and reliable support is what we strive for every day and it means the world to know it made a difference. Thanks again for your recommendation and trust in the Heating and Cooling Group!

Noté 5 sur 5 étoiles

Very quick from the quote to having the…

Very quick from the quote to having the work done, Danny was very helpful from the get go and the job was done to a high standard

28 avril 2025
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Réponse : Heating & Cooling Group

Thank you so much for your kind words! We're really pleased to hear you were happy with how quickly everything came together and that Danny was helpful throughout. It's great to know the work met your expectations—we always aim for a high standard. Thanks again for choosing us!

Noté 5 sur 5 étoiles

I would definitely recommend this…

I would definitely recommend this company done a First class job on my boiler installation

23 avril 2025
Avis spontané
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Réponse : Heating & Cooling Group

Thank you so much for your kind words and recommendation! We're thrilled to hear you were happy with your boiler installation and the service our team provided. It means a lot to us to know we delivered a first-class experience.

Noté 5 sur 5 étoiles

Excellent

The engineer was polite and friendly and worked efficiently explaining what he was doing. He also set the timer for me.

10 avril 2025
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Réponse : Heating & Cooling Group

Thank you so much for your excellent review! We're really pleased to hear that our engineer was polite, friendly and explained everything clearly. It's great to know he was able to set the timer for you too – we always aim to go that extra mile to make things as easy as possible for our customers. Thanks again for your kind words – we really appreciate it!

Noté 5 sur 5 étoiles

Excellent service

4 avril 2025
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Réponse : Heating & Cooling Group

Thank you for leaving us a review! We’re so pleased to hear you received excellent service – it means a lot to the team.

Noté 5 sur 5 étoiles

Always a pleasure

Always a pleasure to deal with everyone at Heating and Cooling. Always professional, attentive and knowledgeable.

10 avril 2025
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Réponse : Heating & Cooling Group

We're thrilled to hear that you've consistently had positive experiences with our team. Providing professional, attentive and knowledgeable service is what we strive for every day and it's always a pleasure to work with customers like you. We truly appreciate your support!

Noté 5 sur 5 étoiles

good communication from Sharon…

good communication from Sharon regarding booking in gas and electric cert for rental property.
Completed on the days booked no problem
Will use them again

9 avril 2025
Avis spontané
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Réponse : Heating & Cooling Group

Thank you for taking the time to leave us a review! We're so pleased to hear everything went smoothly with your gas and electric certs — Sharon will be delighted to know her communication made the process easy for you. We really appreciate your trust in us and look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Excellent 😀

Bathroom refit done to a high standard by Mick
Great communication every step of the way by Danny
Would not hesitate to use their services in the future for other projects/repairs .. thinking of kitchen refit next 😉
Many thanks guys 👍

1 avril 2025
Avis spontané
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Réponse : Heating & Cooling Group

Thank you so much for your kind words! We're thrilled to hear you're happy with your new bathroom — Mick takes great pride in his work, and Danny will be glad to know his communication made the process smooth for you. We’d love to help with your kitchen refit when the time comes — just say the word! Thanks again for the lovely review and for trusting us with your home.

Noté 5 sur 5 étoiles

Excellant service all-round

This was the second time I used Heating & Cooling following recommendations via facebook after the company I had been using for many years let me down
big time.
Totally professional from start to finish. They know there
stuff and offer guidance with alternative and cost effective soluitions

6 mars 2025
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Réponse : Heating & Cooling Group

Thank you so much for your kind words and for trusting Heating & Cooling with your needs! We're delighted to hear that our team provided you with professional service and helpful guidance. Customer satisfaction is our top priority and we truly appreciate your support. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your review!

Noté 5 sur 5 étoiles

Heating & Cooling Group recently came…

Heating & Cooling Group recently came out to a fault on my boiler. From the lady who returned my call to Jack the engineer who attended, they were both friendly, helpful and efficient. Jack was very knowledgeable about the boiler that we have and patiently answered all my questions; he arrived when he said he would and he was respectful of our property and cleaned up after himself. I would definitely recommend Heating & Cooling and wouldn’t hesitate to use their services again.

17 février 2025
Avis spontané
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Réponse : Heating & Cooling Group

Thank you for your brilliant 5-star review! We’re so pleased to hear you had a great experience with our team. From your initial call to Jack’s visit, we always aim to provide friendly, efficient, and professional service. It’s fantastic to know Jack was punctual, knowledgeable and left everything clean and tidy. Your recommendation means a lot to us and we truly appreciate your support. If you ever need us again, we’ll be more than happy to help!

Noté 5 sur 5 étoiles

Very Professional Company

I have recently used Heating & Cooling Group to repair a number of issues with my aging boiler. Jack visited our property to diagnose the problems and was very professional from the outset. Once given the approval to proceed Jack carried out the work to a very high standard. On time, very tidy and extremely thorough. I would happily recommend Jack and shall use these guys to resolve any future issues or help with any further requirements.

30 janvier 2025
Avis spontané
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Réponse : Heating & Cooling Group

Thank you for your kind words! We’re delighted to hear that Jack provided professional and thorough service while repairing your boiler. Ensuring a high standard of work and customer satisfaction is our top priority. We truly appreciate your recommendation and look forward to assisting you with any future heating and cooling needs!

Noté 5 sur 5 étoiles

Jack and Danny were brilliant from the…

Jack and Danny were brilliant from the outset. Jack came to quote and was very realistic about the work we needed doing, but nothing was too much trouble. We had various bits of work done by Heating and Cooling after a nightmare job from a previous unrelated plumber, and Jack and Danny went above and beyond to rectify the issues and get everything up to a brilliant standard. Aside from always being on time and courteous, Jack and Danny also left every area extremely tidy. Quotes were sent through when they said they would be, we never needed to chase anything and we were kept up to date always. We will absolutely be using Heating & Cooling group again. Thank you so much!

8 janvier 2025
Avis spontané
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Réponse : Heating & Cooling Group

Thank you so much for your wonderful feedback! We're thrilled to hear that Jack and Danny were able to exceed your expectations and bring everything up to a high standard. Customer satisfaction is at the heart of what we do, and it’s great to know you felt well-informed and looked after throughout the process. We truly appreciate your trust in us and look forward to assisting you again in the future!

Noté 5 sur 5 étoiles

First class service in every way

First class service in every way.

Many thanks.

10 janvier 2025
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Réponse : Heating & Cooling Group

Thank you so much for your kind words! We're delighted to hear that you had a first-class experience. We truly appreciate your support and look forward to serving you again! 😊

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