Jimmy and Billy were fantastic engineers , polite , professional and all round nice guys , thank you both for a great job one very happy customer
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Lisez les avis des autres
Jimmy came round and moved a boiler that had been incorrectly fitted. Was a bigger job than seemed, he completed this in super quick time to everyone's satisfaction. Affable, polite, professional and... Voir plus
Both Jimmy and Billy were fabulous, total professionals. Had an issue on Friday which was fixed and meant they didn’t finish until about 8.30pm, Jimmy knew all the technical stuff and was a very qui... Voir plus
L'entreprise a répondu
Contacted heatzen online and within a week I had surveyor round a new boiler, vents & loft insulated immediately. Jimmy & his team were fantastic making it a smooth, fast installation of the boiler... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Heatzen
Écrit par l'entreprise
Heatzen offers a variety of free services to help UK residents improve their home's energy efficiency and save money on bills..
Government Funded ECO4 Boiler Replacement
Qualifying homeowners can receive a brand new Boiler, energy-efficient boiler installed at no upfront cost through the ECO4 scheme. This can significantly reduce heating bills and improve your home's comfort.
Free Boiler Grant
If you meet the requirements, you can have your old and inefficient boiler replaced for Free under ECO4 Scheme. Many people now qualify for a new boiler replacement under the Government Grant.
First Time Central Heating
UK Government grant helps low-income households with no existing central heating system to install one for the First Time Central Heating FREE of cost. Free First Time Central Heating Free Boiler Repalcement GrantApply now to see if you qualify for ECO4 or discuss other ways to save on your energy bills.
Visit our Website
Coordonnées de contact
Unit 1 Admiral Business Park 73 Cawdor Street , M30 0ZW, Manchester , Royaume-Uni
- +441615210099
- info@heatzen.co.uk
- heatzen.co.uk
4,7
Excellent
308 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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We were misled regarding the guarantee.,
The guys who came to fit the insulation and boiler could not have been more professional, pleasant and experienced. However we were misled by both Heatzen and the installer and told that we would have a 10 year Guarantee for our Worcester Bosch boiler. As it was fitted by an accredited installer why was this reduced to 2 years. This gives us added stress going forward when the installation of a new boiler was to alleviate this as we are in our 80’s and not in great health. This is very disappointing.
17 mars 2026
Avis spontané
Réponse de Heatzen
Hi D Arkley,
Thank you for your feedback, our guarantee is in line with the scheme rules and you will be given the maximum guarantee to satisfy the schemes criteria.
Kind regards,
Heatzen
The workmen were both excellent
The workmen were both excellent, they kept me informed of arrival time, work carried out, I was consulted throughout the fitting and the work was completed to a high standard. Jimmy went above and beyond and I’m very happy with the work that was carried out.
9 avril 2026
Avis spontané
Réponse de Heatzen
Hi Karen,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Jimmy and team excellent work.I am 100%…
Jimmy and team excellent work.I am 100% happy with the results.Highly recommend. Many thanks.
8 avril 2026
Avis spontané
Réponse de Heatzen
Hi Karuna Panessar,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Service to Install a central heating boiler.
Luke arrived to install a central heating boiler. From the outset he was very professional, cheerful and patiently and clearly explained what he was going to do, putting us at ease. We could immediately see he was very experienced and the work was carried out without any problem and without leaving any mess. Before leaving everything about the running of the boiler was explained and a contact number provided if we needed advice. I would recommend him without hesitation. A Five star service.
17 mars 2026
Avis spontané
Réponse de Heatzen
Hi Brenda Arkley,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Jimmy and Tom were excellent they…
Jimmy and Tom were excellent they grafted all day and got two days work sorted in one excellent workers 100% recommend
13 mars 2026
Avis spontané
Réponse de Heatzen
Hi Michael,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Réponse de Heatzen
Hi Jonathan,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Réponse de Heatzen
Hi Jack,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Jimmy and Tom are the guys you want in…
Jimmy and Tom are the guys you want in your property, I’m disabled and in a wheelchair they were helpful polite and did a fantastic job well done
2 mars 2026
Avis spontané
Réponse de Heatzen
Hi Louise,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Jimmy n Adam were absolutely fantastic
Jimmy n Adam were absolutely fantastic, can’t thank them enough for a cracking job!!! 5 stars
1 mars 2026
Avis spontané
Réponse de Heatzen
Hi Don,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Cowboy company I am reposting my review…
Cowboy company I am reposting my review as they had it removed. They came out to install a boiler and the work was horrific nothing but issues and poor workmanship. Several complaints to Zoe in customer service about a leak that damaged my floor that they still have not had the decency to repair. Again I will post messages to prove the radio silence I have had and compete disregard for customers properties or taking any account for liability. Avoid like the plague they are just after grant money and couldn’t give a monkeys about your property.
7 novembre 2025
Avis spontané
Réponse de Heatzen
Hi,
Thank you for your review. At Heatzen we take customer feedback very seriously and always aim to provide a high standard of workmanship and service, which is reflected in the large number of positive reviews we have received.
With regard to the concerns raised, it was never established that our engineers caused the damage to the flooring. Nevertheless, as a gesture of goodwill and in an effort to resolve the matter, we arranged and covered the cost for a flooring company to attend your property and carry out the repair.
Prior to the visit, the materials were confirmed with you via text message.
However, when the installers arrived on site, you declined the agreed materials due to a change in preference regarding the colour and requested that the work area be extended beyond the originally discussed section. As this additional work was outside the scope of what had been arranged, the installers were unable to proceed and had to be called back.
We are disappointed that despite the substantial work carried out at your property, which improved its overall condition, and our decision to go above and beyond to assist with the flooring issue as a gesture of goodwill, you have still chosen to leave us a negative review.
Should you wish to discuss the matter further, we remain available to do so directly.
Kind regards,
Heatzen Team
Heatzen were very good company to deal…
Heatzen were very good company to deal with and the installation team Luke and Ky did a fantastic job installing my new boiler.there was a problem with the existing gas supply when they found it was leaking but overcame the problem in a very professional manor.
Very hard working and efficient team.
24 février 2026
Avis spontané
Réponse de Heatzen
Hi Graham,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Very happy With work the gas engineers…
Very happy With work the gas engineers have done friendly hard workers
All good
25 février 2026
Avis spontané
Réponse de Heatzen
Hi Sally,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Réponse de Heatzen
Hi Sarah,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Jimmy and Tom installed central heating
Jimmy and Tom installed the heating, explained what they were doing. Job well done
17 février 2026
Avis spontané
Réponse de Heatzen
Hi Andrew,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Jimmy Adam and Tom have been very…
Jimmy Adam and Tom have been very efficient with a big job nothing was too much trouble. Thank you 🤩
13 février 2026
Avis spontané
Réponse de Heatzen
Hi Amy,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Turned up on time explained everything…
Turned up on time explained everything to be done, worked nonstop did the job in a day. Back boiler removal and water tanks. Very respectful of my home cleaned up very well.
Really nice couple of lads, very happy with the job they have done.5 stars
11 février 2026
Avis spontané
Réponse de Heatzen
Hi,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Luke and Ky installed a central heating…
Luke and Ky installed a central heating system for my Mother. They were very friendly, very efficient and very, very tidy. They worked around my Mum who was bed bound and were very careful. I am very impressed and would highly recommend them.
9 février 2026
Avis spontané
Réponse de Heatzen
Hi Brian,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
System conversion
Curtis and Max came to do a system convention which was a very unique experience that truly showed how important it is to have individuals who have the skills and ability to compete a task with efficiency, speed and quality. Highly recommend them for any job because of how they work and maintain a clean environment and have great customer service.
4 février 2026
Avis spontané
Réponse de Heatzen
Hi Shameem,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Excellent job thanks jimmy and Tommy
Excellent job thanks jimmy and Tommy
29 janvier 2026
Avis spontané
Réponse de Heatzen
Hi Victoria,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
Jimmy and Adam were top notch
Jimmy and Adam were top notch . Explained everything and helped where needed. Would fully recommend to anybody who’s lucky enough to get these 2 installers
21 janvier 2026
Avis spontané
Réponse de Heatzen
Hi Matt,
We appreciate your feedback. This helps us to keep trying our best to deliver a world-class service to our customers. Thank you once again.
Kind regards,
Heatzen
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