Generally the quality of the food and the portion sizes are good. However, the meal choices are frequently too much of the same old ones. The vegetarian options especially often lack imagination - a... Voir plus
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Lisez les avis des autres
Easy to follow recipes. Cost effective for families. We couldn't afford to eat the way we do if we did not have hello fresh. The cost of living makes it unaffordable for big families. All ingrediants... Voir plus
L'entreprise a répondu
Food is tasty and varied. Costing approx $30 per dinner meal for two people once weekly discount applied. Delivery was an issue for us, food not arriving as scheduled, finding it hard to... Voir plus
L'entreprise a répondu
HelloFresh delivers (both literally and figuratively) in every way they say they will. It’s exciting to open my new box each week. Everything is beautifully packaged (as eco-friendly as possible) and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Coordonnées de contact
Nouvelle-Zélande
- hellofresh.co.nz
4,0
Bien
15 k avis
Demande des avis aux clients
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Réponse de HelloFresh New Zealand
We're so glad you enjoyed the recipes and food! Thank you for your kind words.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
Réponse de HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
This week our box was not delivered on…
This week our box was not delivered on the correct day. Last time two ingredients were missing - one from one meal and another from a different meal. A couple of previous times we have had old ingredients- a carrot was all wrinkled and had gone black in places. Overall we are becoming less satisfied with Hello Fresh.
9 décembre 2025
Réponse de HelloFresh New Zealand
Hi,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Blanch
Customer Resolution Specialist
HelloFresh
Great portion sizes
Great portion sizes, tasty meals. Can pick and choose what suits your family.
8 mai 2026
Réponse de HelloFresh New Zealand
We're so glad you enjoyed our tasty meals and portion sizes. Thank you for your positive feedback!
- Daren
Réponse de HelloFresh New Zealand
We're so glad you enjoyed the delivery and recipes! Thank you for your positive feedback.
-Daren
Hello Fresh is a life saver
Hello Fresh is a life saver.
I do not have to walk through the shops wondering what to buy.
I have the joy of simply opening a bag of fresh, tasty ingredients with a recipe and within an hour at the most have a delicious meal. Plus the Grandchildren are learning to cook with me. Great adventure for us all. Thank you Hello Fresh
24 avril 2026
Réponse de HelloFresh New Zealand
We are so happy to hear that our service has brought such joy and convenience to your cooking experience. It is wonderful that our meals are creating great adventures for you and your grandchildren. Thank you for your kind words!
- Daren
Why we love Hello Fresh
The freshness of the produce, quality of meat and just the variety. Dinners are a nice surprise every night. I like that each meal l's ingredients are in its own bag. Easy to swap out meals too. 10/10 honestly
17 février 2026
Réponse de HelloFresh New Zealand
We're so happy to hear you appreciate the freshness, quality, and variety of our meals! It's wonderful that our individually bagged ingredients make dinner a surprise. Thank you for your fantastic feedback!
-Daren
Réponse de HelloFresh New Zealand
We're so happy you enjoyed your well-balanced meal! We appreciate your kind words.
- Daren
we love how quick and easy the meals…
we love how quick and easy the meals are and how perfectly packaged they are. and the delivery service is amazing.
24 avril 2026
Réponse de HelloFresh New Zealand
We're so happy to hear you're enjoying the quick, easy meals and our delivery service! Thank you for your wonderful feedback.
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
Réponse de HelloFresh New Zealand
We appreciate your feedback and are glad our service fits your busy schedule. We'll consider how to add more variety for you.
If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week and are happy to help! 😊
You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
I like ordering online and good fresh…
I like ordering online and good fresh ingredients
21 avril 2026
Réponse de HelloFresh New Zealand
We're happy you enjoy the convenience of online ordering and the freshness of our ingredients! Thank you for your positive feedback and support!
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Surprise order
Turned up unexpectantly, had not been to the supermarket and was good timing.
24 mars 2026
Réponse de HelloFresh New Zealand
We're happy to hear that our timing was beneficial for you, especially when you needed us most! We appreciate you taking the time to share your positive experience.
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Taking away my biggest stress
I am loving being back in the hello fresh family again. One of the biggest stress of my week is worrying about what I'm going to feed my family each night, meal planning and shopping felt like it was taking over my life. Trying to balance the nutritional needs of two growing tweens and two adults on diets as well as keeping things interesting and catering to everyone's tastes preferences is exhausting! I love that I always have what I need in the amount that I need it, the recipes are easy to follow and I can pick foods we all love and know that the ingredients will be fresh all week.
28 avril 2026
Réponse de HelloFresh New Zealand
We're happy to hear that you're back and enjoying our service! It's great to know that we're helping to reduce your mealtime stress and simplify shopping. We appreciate you sharing how our recipes and fresh ingredients cater to your family's diverse needs and preferences.
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Delivery is prompt and safe
Delivery is prompt and safe. The quality of the foods is excellent and more than enough for the two of us. I am enjoying the art of cooking and I am pleased to say my husband is enjoying most of the foods that you provide! He is hard to please and does like simple foods but I am finding more that he will accept.
28 avril 2026
Réponse de HelloFresh New Zealand
We're glad you enjoyed the prompt and safe delivery and that the food quality met your expectations. It's wonderful to hear you're enjoying cooking and that your husband is finding more options he likes! Thanks for your feedback.
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
the way you keep me informed of where…
the way you keep me informed of where the order is and the clear instructions for cooking.
28 avril 2026
Réponse de HelloFresh New Zealand
Hi Cathy,
We're happy to hear that you appreciate how we keep you informed about your order's progress and provide clear cooking instructions. Thank you for your positive feedback!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz 💬
Happy cooking! 😊
- Ricka💚
Great for convenience
The convenience is great but the food quality and variety isn't. The customer support is pretty terrible. The voucher codes you're encouraged to pass on don't even give you the account credit advertised.
31 mars 2026
Réponse de HelloFresh New Zealand
Hi Tamsin,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Less stress
I love not having to think about what to make, its all there ready to go. No stress, less mess.
3 février 2026
Réponse de HelloFresh New Zealand
Hi RaMarnie,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Love hello fresh
Love hello fresh! Food delicious, easy to follow recipes that even a new to the kitchen hopeless husband can cook very tasty meals that everyone enjoys
3 mars 2026
Réponse de HelloFresh New Zealand
We're happy to hear that you find our recipes easy to follow and the food delicious! It's great to know everyone enjoys the meals. Thank you for the positive feedback!
- Daren
Easy and yummy meals
Easy and yummy meals! Most ingredients are prepped, saves your time, very efficient. Has the exact food measurements needed, so you dont waste veggies. Tired of wandering in the grocery on what recipes to make? What ingredients to buy? Get a HelloFresh subscription. Why make cooking such a chore? Make it easy and fun with HelloFresh!
28 avril 2026
Réponse de HelloFresh New Zealand
We're happy to hear that our meals are easy, yummy, and efficient for you! It's great to know that our prepped ingredients and exact measurements save you time and reduce waste. We appreciate you sharing how we make cooking fun and simple!
- Daren
I love hello fresh it’s so good easy…
I love hello fresh it’s so good easy cooking ingredients after a long day my baby and kid love our meals I also don’t have to do a big huge shop the delivery the quality everything
28 avril 2026
Réponse de HelloFresh New Zealand
We're happy to hear that our easy cooking and quality ingredients are a hit with your family after a long day! We appreciate you sharing your positive experience and are so glad we can help simplify mealtime.
- Daren
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