HelloFresh New Zealand Avis 

14 933
•
TrustScore 4 sur 5

4,0

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Noté 5 sur 5 étoiles

Easy to follow recipes. Cost effective for families. We couldn't afford to eat the way we do if we did not have hello fresh. The cost of living makes it unaffordable for big families. All ingrediants... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

HelloFresh delivers (both literally and figuratively) in every way they say they will. It’s exciting to open my new box each week. Everything is beautifully packaged (as eco-friendly as possible) and... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Delivery service. A reasonable range of meal options. Recipes with premeasured ingredients make it easy for teens to cook. Takes some stress out of the week. However, some of the vegetables are... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Food is tasty and varied. Costing approx $30 per dinner meal for two people once weekly discount applied. Delivery was an issue for us, food not arriving as scheduled, finding it hard to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. Fournisseur de produits alimentaires

Écrit par l'entreprise

HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

15 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,0

Tous les avis

(14 933)

564 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The choices are amazing

The choices are amazing, they are easy to make, the food is fresh and healthy. the website is easy to use.

7 avril 2026
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Réponse de HelloFresh New Zealand

We're so happy to hear you're enjoying our amazing choices, fresh and healthy food, and easy-to-use website! Thank you for your wonderful feedback.

Noté 4 sur 5 étoiles

Love Hello Fresh

Love Hello Fresh. Big family and this way everyone helps with the cooking and enjoys doing it. So handy and don't need to think about what's for dinner every night

23 août 2026
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Réponse de HelloFresh New Zealand

We're so glad to hear that Hello Fresh is a hit with your big family and makes mealtime enjoyable for everyone! It's wonderful that our service helps with cooking and takes the stress out of planning dinner. Thank you for your positive feedback!

Noté 1 sur 5 étoiles

Incorrectly charged me and sent me…

Incorrectly charged me and sent me order that caused undue financial hardship and no one I could contact to dispute

24 mars 2026
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Réponse de HelloFresh New Zealand

Hi Ajay,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz 💬

Elise
Customer Resolution Specialist
HelloFresh

Noté 5 sur 5 étoiles

Superb flavors and good quality ingredients.

Good quality ingredients, and I love how the instructions make me feel like I am a real chef cooking great dishes bursting with flavors!
My fussy kids can No longer complain about my food!
Thank You HelloFresh!:)

16 août 2026
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Réponse de HelloFresh New Zealand

We are so happy to hear that our instructions have empowered you to feel like a real chef, creating delicious meals that even your fussy kids love! It's wonderful to know we've brought joy to your family dinners. Thank you for sharing your positive experience with us!

- Daren

Noté 5 sur 5 étoiles

Arrived in great condition.

Arrived in great condition.
Recipes easy to follow.
End result we loved all e meals.
Plenty to eat.

15 août 2026
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Réponse de HelloFresh New Zealand

We're so happy to hear that our meals arrived in great condition and that you found the recipes easy to follow, resulting in delicious dishes for you to enjoy! Thank you for your wonderful feedback.

- Daren

Noté 5 sur 5 étoiles

With a growing family

With a growing family, HelloFresh has taken away all the stress meal planning, shopping, and ensuring we eat varied meals. Thoroughly enjoying it!

24 février 2026
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Réponse de HelloFresh New Zealand

We are so happy to hear that HelloFresh has been a great help for your growing family! It's wonderful to know we've made meal planning and shopping stress-free. Thank you for your kind words!

- Daren

Noté 4 sur 5 étoiles

The meals are tasty and convenient

The meals are tasty and convenient. A lot of chicken meals. The ingredients are always fresh and of good quality

21 juillet 2026
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Réponse de HelloFresh New Zealand

We're so glad to hear you're enjoying the freshness and quality of our meals! We appreciate your feedback regarding the variety of our chicken dishes.

- Daren

Noté 5 sur 5 étoiles

Quality of ingredients is very high

Quality of ingredients is very high. Tons of recipes to accommodate the fussiest of eaters. Recipes are clear and easy to understand.

29 mai 2026
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Réponse de HelloFresh New Zealand

We're so glad to hear that you appreciate the high quality of our ingredients and that our recipes are easy to understand. It's wonderful to know we can accommodate even the fussiest eaters!

- Daren

Noté 5 sur 5 étoiles

Happy customer

A very nice product particularly the meat and so easy to follow instructions and always a yummy meal

25 juin 2026
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Réponse de HelloFresh New Zealand

Thank you for your wonderful five-star review! We are so happy to hear that you particularly enjoy the meat in our meals and find the instructions easy to follow, resulting in a yummy meal every time.

- Daren

Noté 5 sur 5 étoiles

Really loving all the HelloFresh meals…

Really loving all the HelloFresh meals we've been getting. Always the best quality meat and Really nice side dishes.
Life is much easier with HelloFresh and more cost effective.

21 juillet 2026
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Réponse de HelloFresh New Zealand

We're so happy to hear how much you're enjoying your HelloFresh meals! It's wonderful to know that you appreciate the quality of our ingredients and the delicious side dishes. We're thrilled that we can make life easier and more cost-effective for you.

- Daren

Noté 4 sur 5 étoiles

Good variety of choices

Good variety of choices

11 août 2026
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Réponse de HelloFresh New Zealand

We're so glad to hear you appreciated our wide variety of choices. We always aim to offer something for everyone.

- Daren

Noté 3 sur 5 étoiles

Some of the meals do not feed 4…

Some of the meals that are to feed 4 people are very small and really not enough for 4 adults. I cancelled this last time due to the quantities being poor. Some of the meals have improved, such as the pies but then I find these are not available all the time.

I will order for another couple of weeks and then if the meal quantities are not enough I will cancel my subscription

7 juillet 2026
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Réponse de HelloFresh New Zealand

Hi Shona,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Elise
Customer Resolution Specialist
HelloFresh

Noté 5 sur 5 étoiles

Food has been great

Food has been great. I have never been a cook but with the simple recipes my wife love it more. I'm wiping out some A class meals

18 août 2026
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Réponse de HelloFresh New Zealand

We are so happy to hear that our simple recipes have helped you create wonderful meals that your wife loves! We appreciate you sharing your positive experience.

- Daren

Noté 5 sur 5 étoiles

Hello Fresh - definitely!l

Quality products, which are fresh. Proportions are generous - plenty for 2 people.
Recipes are easy to follow, easy to do, & usually not too long in the making.
Delivered right to your door. Well packed, with ice packs to ensure products are kept cool, if box can't be retrieved from delivery area straightaway.
Great choices to pick from, & a good variety of different meats, or vegetarian..

14 juillet 2026
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Réponse de HelloFresh New Zealand

We are so happy to hear that you are enjoying the quality and freshness of our products, and that the generous proportions are working well for you. We're also delighted that our recipes are easy to follow and quick to prepare. It's wonderful to know that our delivery and packaging, including the ice packs, meet your expectations for keeping everything cool. We appreciate your positive feedback on our variety of choices!

- Daren

Noté 5 sur 5 étoiles

Hello Fresh rocks

Loving our hello fresh nights

21 août 2026
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Réponse de HelloFresh New Zealand

We're so happy to hear you're loving your HelloFresh nights! We appreciate you sharing your positive experience with us.

- Daren

Noté 5 sur 5 étoiles

Food in always fresh

Food in always fresh. Delivered on time. Makes my dinners so easy and hassle free. Can change my orders if I need to.

12 mai 2026
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Réponse de HelloFresh New Zealand

We're so happy to hear our fresh food and timely deliveries make your dinners easy and hassle-free! We appreciate your kind words.

- Daren

Noté 4 sur 5 étoiles

We have found the meals are very good…

We have found the meals are very good and the recipes easy to follow. Apart from a missed delivery there has been no bother receiving ourorders.

7 juillet 2026
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Réponse de HelloFresh New Zealand

We're glad to hear you're enjoying our meals and finding the recipes easy to follow. We sincerely apologize for the missed delivery you experienced. We are always working to improve our service.

- Daren

Noté 5 sur 5 étoiles

Easy way to reduce stress around meals.

I love receiving my preplanned meals each week. It reduces the stress of "what to cook", the meals are tasty and easy to prepare with clear instructions. It would be great way to teach someone how to cook. There has been an improvement in vegetable freshness compared to a couple of years ago. It also reduces my spend for "extras" at the supermarket. I no longer browse the shelves and buy things I don't need - I have a short detailed list which is easy to make quick trips to the supermarket to get the 3-4 things needed.

2 juin 2026
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Réponse de HelloFresh New Zealand

We are so pleased to hear that our pre-planned meals have brought such positive changes to your weekly routine! It is wonderful to know that we are helping to reduce your stress around meal preparation and that you find our meals tasty and easy to follow. We are especially happy to hear about the improvement in vegetable freshness and how our service has positively impacted your supermarket trips and budget. Thank you for sharing such thoughtful and detailed feedback; it truly motivates us to continue providing a valuable service.

Noté 4 sur 5 étoiles

Great recipes and tasty food

Great recipes and tasty food. Very easy prep. Meat portions could be a little bigger.
Deliveries on time, every time

9 septembre 2025
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Réponse de HelloFresh New Zealand

We're so happy you're enjoying our recipes and the easy prep! We appreciate your feedback regarding meat portions and will certainly consider it as we refine our offerings.

Noté 4 sur 5 étoiles

Dinner & lunch made easy

Easy to choose my favorite types of food weekly. Everything in one bag per recipe. Food is fresh or if there's any issue it's easy to report & be compensated. The meals are large, tasty & easy to prepare. I don't have nightly dinnertime decision fatigue as I've chosen once a week & can just get on with cooking. No need for supermarket shops midweek. Delivery to my door is tracked, boxes always arrive chilled.

6 janvier 2026
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Réponse de HelloFresh New Zealand

We are so glad to hear that our service has made your weekly meal planning easier and more enjoyable! It's wonderful to know that the freshness of our ingredients, the convenience of our packaging, and the ease of preparation are all contributing to a positive experience for you. We truly appreciate your feedback regarding the large, tasty meals and the elimination of dinnertime decision fatigue. We are also pleased that our tracked delivery and chilled boxes meet your expectations. Thank you for sharing your positive experience with us!

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