The order and delivery process was great. There was a slight issue that was totally my own fault as I had misread the information provided. I asked to return and I was given a refund for the particula... Voir plus
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Appears an ethical company caring for the needs of our hairies. Lovely choice of products, fairly well packaged ( big box for small item). Having used the shampoo on both my Cavs, their coats are shin... Voir plus
L'entreprise a répondu
I discovered Herbal Dog. Approximately a year ago. Have purchased dental/plaque powder along with joint care powder. They are being used as a preventative measure. Just started using Herba flex oil fo... Voir plus
L'entreprise a répondu
Having recently adopted a Cocker Spaniel we had Herbal Dog recommended to us by a friend. We were a bit unsure about things we would need but Gemma was fantastic help. She gave us some great recommen... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
UK's #1 Herbalist for Dog Supplements & Herbal products
Coordonnées de contact
13 A Airport Industrial Estate , NE3 2EF, Newcastle, Royaume-Uni
- 01912860774
- hello@herbaldogco.com
- herbaldogco.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Stained my puppy yellow..
Love the idea of herbal products instead of nasty chemicals. I grabbed the advent in the sale, such good value BUT the flea treatment is yellow like olive oil & as badly stained our white frenchie.
Will continue to use the wormer, no issues present.
The shampoos smell lovely.
Lovely girl’s lovely products
Lovely girl’s lovely products. Happy mammy happy dog xx
Amazing advice
Gave me amazing advice on a tik tok live regarding my dogs joint problem that she is awaiting surgery for. Followed the advice and my dog has improved massively.
Fast delivery
Dog chews
Ordered from the TikTok shop and really happy with the service received and the order. Delivery was quick and my dog loves the chews we bought for him.
Will definitely be ordering from them again
First time order
I ordered some shampoo for my very itchy boy - this was my first ever order via tiktok.
Package was dispatched and received quickly.
Sadly, one of the items I was sent was incorrect, but this was quickly rectified and I'm happy with the outcome!
I cannot fault the customer service.
The itchy dog shampoo I did receive smelt lovely and my boys coat is now really soft and his skin seems more comfortable already, even after 1 bath!
I'll definitely order from here again!
Will never buy anything from this…
Will never buy anything from this company again. Was recommended the yeast shampoo during a TikTok live and after just one use my dog reacted so badly she needed vet treatment. This “company” is unable to give any details on how much of each ingredient is in any of their blends despite claiming their products are handmade. Have seen their staff recommend unsafe treats to people. Clearly only care about the money and not dogs welfare. Customer service is shocking, staff are rude and clueless. Treats are incredibly overpriced. Avoid at all costs.

Réponse de Herbal Dog Co
AMAZING COMPANY
Price was great for size of box! Some things substituted but really cant complain as had at least 1 of everything that was supposed to be there and actually ended up with more items for same price due to subs!!! Delivery was made in 4 days and our dog loves his treats! They have been great for his teeth and his breath is already better! We love that everything is all natural and NO RAWHIDE
Being able to actually use the product!
Purchased this from my usual raw dog food shop. Cannot give a review on the product itself, as not been able to open the bottle!
A bit like those pesticides, green fly killer, and weed killer!
Excellent once you are able to undo the bottle! Minute writing, and no explanation of how to undo..
Not good for people of pension age, and disabled..

Réponse de Herbal Dog Co
Great company!!!
My mixed treat box arrived so quickly and it is AMAZING. Highly recommend! I bought for my parents dog for his birthday (he thought Christmas had arrived too he was so happy) and will be buying again for my two ❤️
Couldn’t recommend them enough!
Amazing company, we always join the lives with Sian, Eilish , Lucy and the rest of the team. We are always made to feel so welcome.
All products are incredible, shipping and delivery is always within a few days.
Advice and recommendations are always provided if you need help and you are definitely made to feel like no question is a stupid one.
We will always continue to purchase products from herbal dog Co.
Love,
Reggie and Paddington
I bought the Large Treat Box for my 3yr…
I bought the Large Treat Box for my 3yr old Labrador and she loves all of them!
Cannot recommend highly enough
Cannot recommend highly enough. I’ve used the herbaflex for my staffie’s joints. Game changer. I’ve had the treat boxes which he has LOVED, and used the silver cream to heal his scar after an operation. Friendly service, outstanding products. Will continue to support this business and therefore, my dog! Well done guys
Used to love this company..
Used to love this company... Till they hired extremely rude 'social media' staff. Supplements are low doses of ingredients so not fully effective.
Lost a loyal customer!

Réponse de Herbal Dog Co
Bulldog fur now looks amazing
Axel used a blend of gut, immune and yeast powder. His alopecia has cleared up and his hair has grown back, his yeasty smell has gone! We have been using for 6 weeks and the results have been amazing!!!!
Lovely product!
Great products and customer care
Great products and customer care. One part of the order was lost in the post as the package had opened. They quickly sent out the missing item.
Stunning.
I was a bit worried about buying online not knowing what the smell/quality of a product would be like. I didn't need to worry at all. The Lavender and Neroli range is just heaven. I'd use it on myself it's that good. I've been desperately searching for a pure, natural and pet-safe doggy grooming range and I've finally found it. I'm just so grateful the founder/owner decided to set up the company. You have a repeat customer for life.

Réponse de Herbal Dog Co
Excellent product.
Great Service
Very quick delivery, very keen to get my Labrador started on your products. I will keep you updated.

Réponse de Herbal Dog Co
Prompt delivery and good price
Prompt delivery and good price. Unsure of how my dog will benefit as too early to say

Réponse de Herbal Dog Co
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