HIES Avis 1 259

We were approached by Net Eco Ltd who made an appointment to see both my husband and I to discuss all aspects of solar panels.They were not at all pushy but very informative and answered all of our questions regarding the benefits, guarantees and safety aspects of the system. We were very impressed at the quick and efficient installation of the solar panels and the ease of moving our energy supplier to Octopus as they will in the future be able to provide various different contracts once the paperwork is complete .All of the staff at Net Eco we have met are very helpful and extremely knowledgeable .

Did a fantastic job. I would personally recommend them

An excellent experience from initial contact to final commissioning. Well done to all concerned.

I would recommend this service which was 1st class from the start to the end. No question was to difficult, if the question know the answer they would fined out the installation was was very straight forward.

I was very pleased with the overall service provided. The installation team were professional, friendly, and kept me informed throughout the process. Communication was clear from start to finish, and any questions I had were answered promptly. The work was completed to a high standard, and the whole experience was smooth and well organised. I would happily recommend Edanpowerportal Limited to others.

HIES helped me to feel like my investment was protected by someone other than the installer.

Really fast and efficient service.

The service and support are excellent, particularly from Josh. His explanations of the product and features were very impressive.

I couldn’t recommend this company more. Applying with ADHD can be difficult at times, but they supported me every step of the way from start to finish with my application. Jonathan and Fiona were especially helpful throughout the process, and I even had the chance to speak with the director. The customer service was excellent, with clear communication and support the whole way through. A very professional and understanding service overall.

A good company to work with. Staff friendly and efficient. System works well and no post installation works needed.

Slow process

The equipment was installed by polite and friendly team and the equipment works well.

HAPPY WITH ALL CRC STAFF. INSTALLER AND CUSTOMER SUPPORT VERY GOOD.

Communication from HIES is good. Made me feel that should there be a problem, they'd be there to help. Recommended. Best have backup when spending lots with a tradesperson. Thankfully my installer was super.

Zest energy is very good company. If I have a problem with solar panels set-up they are there when I phone to help. Very pleased with them.

We chose this company because they were friendly, local and had good reviews. We can certainly say we were not disappointed. From initial plans to the handing over process Domelec have been easy to communicate with, listening to our requirements during the planning stage, quick to answer queries and effective when resolving the few issues we have encountered. The team have all been really kind and supportive. The solar panels and battery look great and have been really effective so far. One member of the team helped us to connect to the app and talked us through the main features before they left on instillation day. The office team have been very flexible about how we pay and have efficiently done all the necessary paperwork to get the appropriate certificates for our system. I would definitely recommend Domelec if you are considering going solar.

the initial point of contact with Jack the salesman was great. He had all the relevant knowledge and provided information , very professional

electrician / roofers installing panels need a bit more customer facing skills.

Example, men who installed the panels did not even notify me that they finished .. they simply walked away and left the electrician behind.

Excellent communication, great service overall. Reassured on the process and support available.

I got in touch with this organisation at the end of March as I am having lots of issues with a solar installation completed by Effective Home.

I provided HIES with all the information they requested and copies of email correspondence between myself and Effective Home.

I found that HIES did nothing to help my case whatsoever and did not do anything to address my issues with Effective Home .

Giving me a great information about how to save money on electricity bills and how to make a contribution to the environment by reducing carbon dioxide and that exactly what I want saving money on electricity and my house is greener and there products it delivered what they said
Thank you very much