HIES Avis 

They delivered the 'package' of work most efficiently and with as little disruption to the house as possible. All members of the team were pleasant and polite and they cleared up after themselves very well.
A good, beneficial experience.

The service I have received from this company has been 2nd to none and I felt reassured throughout the process of having solar panels fitted by a company vetted by HIES

This was a complete surprise and very welcomed bonus. Having insurance warranty takes a lot of lingering concerns or if the project long-term.

Behind the scenes security that you don't even think you need, until you do. Well done HIES

It's nice to have the reassurance that HIES have got your back if things go wrong

Really great installation of a remarkable system....the workmanship was impeccable and we are very very pleased with our investment.

Registered after Octopus Energy ASHP installation

Easy to deal with and provides reassurance that the installer is vetted. Additional services not needed in our case but could be very useful.

Reassuring to know the Solar Panel industry has such governance

From start to finish Aira were great, especially the everyone that completed the install. Very professional, neat and tidy work. Everything arrived on the morningnof fitting, with the fitters arriving just after, then al site rubbish cleared prior to leaving. Great thank you!

Professional team there to help just when you need it.. Peace of mind..

The company l used seemed to be very efficient and their installation team were very good and explained every process as he went. The company itself was very helpful in accomodating our needs and time of installation, the customer service was very good and informative .
Although the cost was higher than my previous quotes by other suppliers the quality of the product meets our needs to a tee and after fitting the customer service are available at the end of the phone even weekends, l would recommend this company because at the end of the day you only get what you pay for and going down the cheap route doesn't always work . So we're more than happy that the system we had fitted will work for us and any problems all we need to do is give them a call.

Very happy with the process from start to finish.

Great work great workers and grate to have all panels and battery fitted

There was no issues or hold up when you have everything at hand

Reassurance that payments and installation are insured by a third party and if there were any disputes they would be rosolved independently.

Not had a a good experience - the scheme is not what it promises. Paid a deposit with a HIES accredited installer, who went out of business, contacted HIES but turns out the deposit was not registered with them even though there were months between my payment and the bankruptcy. Seems like HIES does not actually check whether HIES installers register the deposits promptly, doesn't look like adequate safeguards are in place in the scheme.

My Installer talked through the options, listened to my questions and gave further answers to help me decide upon the best route. The fact that there is an insurance backed guarantee is a bonus.

The whole experience from start to finish was exceptional and truly professional

Great service. Very happy with the outcome.