From the first phone conversation,to the consultation with the person that came out to explain everything to us. Lime staff and the service was first class. I would highly recommend them to anyone thi... Voir plus
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From the first phone conversation,to the consultation with the person that came out to explain everything to us. Lime staff and the service was first class. I would highly recommend them to anyone thi... Voir plus
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Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Voir plus
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From start to finish the installation was seamless with minimal disruption. The scaffolding was up and down the same day, which was really impressive. The team were friendly, professional and res... Voir plus
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From start to finish Aira were great, especially the everyone that completed the install. Very professional, neat and tidy work. Everything arrived on the morningnof fitting, with the fitters arriving... Voir plus
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A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
Solutions House, Chorley Business & Technology Centre, Euxton Lane, Chorley, PR7 6TE, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Excellent
Professionalism demonstrated
All the engineers were very friendly and professional

Réponse de HIES
Decided to investigate solar panels on the house due to an EDF promotion. Process ran very smoothly from start to finish, design, costing, survey, all regulatory requirements dealt with, installation and migration to the new tariff went without a hitch. Great communications, all on-site contacts really professional, Very Impressive. Thank You.

Réponse de HIES
Good manners
Knowledgeable
Timescales were met
Scaffolders were considerate and mannerly
Roof panel installers were expected to clear up after themselves .....dropping cigarette ends was not acceptable
Electrical engineers were mannerly, neat and competent

Réponse de HIES
Solar is a big investment with a slow return - Optimising is important and also having the assurance, just in case something goes wrong. HIES gives you that assurance and ensures compliance with standards. Really important that the job goes rights and stays right. In simple terms, "they have got your back".

Réponse de HIES
Staff member had to take leave, but nobody delegated to take his work, leading to ten day delay in removing scaffolding after install. Install team excellent, most efficient. People collecting scaffold did not have a good attitude, and scattered cable ties over neighbours fence.

Réponse de HIES
Carbon Energy Savings T/A Lime was keen to communicate and explain everything. Installation was quick and effortless as far as the customer was concerned, Follow up enquiries were dealt with swiftly by helpful staff, by phone or remotely.

Réponse de HIES
It was great & quick to be fitted but I’m still trying to organise getting money back from electricity given back

Réponse de HIES
Hies supported and guided me through the heat pump installation and related grants with professionalism and a palpable enthusiasm to help. I was genuinely impressed with their performance.

Réponse de HIES
From the Admin team to the installation team the service was excellent. I would highly recommend this company as the whole process was smooth and very professional from start to finish

Réponse de HIES
The products and benefits were laid out clearly and instilled confidence. The terms and conditions were very good with 0% loans, I mean who can turn that down ! Install and product are excellent, highly recommend these people!!

Réponse de HIES
Seamless installation, completed in a courteous professional manner. Good communication from the team and left site neat and tidy. The team of Ben, Carl and Lee were great ambassadors for the company demonstrating thorough knowledge answering any and all questions.

Réponse de HIES
It was Excellent service from start to finish

Réponse de HIES
Professional and helpful , couldn’t fault any part of the installation . Excellent

Réponse de HIES
Very well delivered sales and installation. Good customer service

Réponse de HIES
Great teamwork within the company, very thorough in what they do, could not fault them.

Réponse de HIES
Although I had done a lot of research before selecting Skylar Solar but there was still a lot I didn't know about solar but the staff helped me to reach the right solution
for my property.
The installation was perfect with everything installed neatly and with regard to future proofing
I can fully recommend Skylar Solar

Réponse de HIES
It really went well. Very professional staff, everything explained, no hassle installation.

Réponse de HIES
We were approached by Net Eco Ltd who made an appointment to see both my husband and I to discuss all aspects of solar panels.They were not at all pushy but very informative and answered all of our questions regarding the benefits, guarantees and safety aspects of the system. We were very impressed at the quick and efficient installation of the solar panels and the ease of moving our energy supplier to Octopus as they will in the future be able to provide various different contracts once the paperwork is complete .All of the staff at Net Eco we have met are very helpful and extremely knowledgeable .

Réponse de HIES
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