Had a delivery to swap a damaged chair the guys were superb were very careful not to damage anything really polite and professional. Great job! Thanks
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Andy and James were Absolutley amazing from start to finish. Andy called me the night before to let me know what time to expect them. When they arrived they came in and introduced themselves and asses... Voir plus
L'entreprise a répondu
Adi and Josh were great. They messaged and called me before arrival to keep me updated, unpacked the mirror, and delivered it to my room of choice. They were really friendly, efficient, and helpful.
First rate service. Delivery within 2 days of ordering. Excellent communication throughout. A phone call an hour in advance of delivery of a teak patio table and chairs. Items put together and packagi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a small logistics company based in Northampton. With over 20 years’ experience we are now looking for customers who require high quality logistics to support deliveries from a to b. Ensuring a high-quality experience and customer satisfaction is key to everything we do on a daily basis. Our services are different to other companies and our expert team ensure a simple, smooth process for every customer. We offer a logistics service from initial order to end user delivery. If you are looking for an experienced company to run your deliveries we have several options available to you. Full transparency on deliveries, customer satisfaction and costs from day one. Regular contact and updates from our team to ensure that you are satisfied with our services. Higher Jump Logistics delivery options # 2 Man delivery service # Hallway # Room of choice # Unpack # Assembly # Dispose of old furniture # Washing machine and fridge freezer disposal # Same day deliveries – from small van to Artics – price on application # 1-man delivery
Coordonnées de contact
Unit 5, Bozenham Mill Farm, Bozenham Mill Lane, Northampton, NN7 2JW., nn72jw, Northampton, Royaume-Uni
- 01604 312780
- customerservice@higherjump.co.uk
- higherjump.co.uk
4,9
Excellent
705 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Cannot thank Andy and Jamie enough for painless visit. They both showed a very professional attitude which made us very relaxed. I can highly recommend them.
Cannot thank Andy and Jamie enough for great service
10 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Edward,
Thank you so much for the fantastic 5-star review! 🚚✨
Delivery days can sometimes feel stressful, so we’re absolutely thrilled to hear that Andy and Jamie made the entire process completely painless and relaxed for you. Their professionalism and friendly approach are qualities we truly pride ourselves on, and they will be delighted to know how much you appreciated their efforts.
Thank you for the high recommendation and for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
First class service
First class service. Arrived within the time frame. Called 30 minutes prior to let me know when they would be arriving. Polite and courteous. Extremely helpful. All this during a heatwave. Bakai and his colleague are great ambassadors for the company. Well done and thank you 😊
9 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Pippa,
Thank you so much for taking the time to share such a wonderful review! 🚚☀️
Delivering top-notch, courteous service during a heatwave is no small task, so hearing that Bakai and his colleague excelled in that heat means the world to us! They really are brilliant ambassadors for Higher Jump Logistics, and we’ll be sure to pass along your well-deserved praise and "well done" to them both.
Thank you for your kind words and for choosing us!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
First rate service
First rate service. Delivery within 2 days of ordering. Excellent communication throughout. A phone call an hour in advance of delivery of a teak patio table and chairs. Items put together and packaging taken away. Sanju and Shubh were both friendly and professional. And quick. Thank you Sanju and Shubh.
9 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi John,
Thank you so much for the fantastic 5-star review! 🚚🪑
We’re delighted to hear that you had such a fast and seamless experience from start to finish! Sanju and Shubh will be thrilled to get your shoutout—they take great pride in being prompt, assembling items quickly, and leaving your space tidy by taking all the packaging with them.
Enjoy your new teak patio set, and thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Andy and James the delivery drivers are…
Andy and James the delivery drivers are so good, not only assisting but super efficient too. Thanks again guys 👦 ❤️
8 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Rio,
Thank you so much for the lovely 5-star review! 🚚❤️
We're thrilled to hear that Andy and James made such a great impression with their assistance and efficiency. They are a fantastic team, and we’ll be sure to pass along your sweet message and thanks to them!
Thank you for choosing Higher Jump Logistics, and we hope to serve you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Excellent service from first text…
Excellent service from first text to delivery. The guys that delivered were courteous efficient and helpful. Couldn’t have wished for better. Thank you very much.
8 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Karen,
Thank you so much for taking the time to share your review! 🚚✨
"Couldn't have wished for better" is such a wonderful thing to hear! Keeping communication smooth right from the very first text and ensuring our delivery team provides helpful, courteous service every step of the way is always our main goal.
We truly appreciate your kind words and your business!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Table delivery
Andy and James are the best delivery drivers i have had to date. Polite courteous and helpful. Table was taken to the room it was intended for and the contents checked. Would highly recommend 👌
8 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Sandra,
Thank you so much for the incredible 5-star review! 🚚🪑
Calling Andy and James the best delivery drivers you've had to date is the highest praise we could ask for! They take immense pride in being polite, making sure items are placed right where you need them, and double-checking everything before they leave. We'll be sure to share your lovely words with them.
Thank you for the high recommendation and for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Andy and James delivered my bike this…
Andy and James delivered my bike this morning with great care to my house , I received a text the night before with my hour time slot so I knew to be up and waiting for them. Lovely guys doing a great job
8 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi SB,
Thank you so much for the fantastic 5-star review! 🚚🚲
We're thrilled to hear that Andy and James took such great care of your bike delivery this morning. Giving you a clear hour-long time slot the night before and keeping things running smoothly is always our goal so you aren't left guessing.
We'll be sure to pass along your lovely words to Andy and James. Enjoy your new bike, and thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Awesome service from Prince and…
Awesome service from Prince and colleague.
3 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Rutendo,
Thank you so much for taking the time to share your review! 🚚⭐
We're thrilled to hear that Prince and his colleague provided you with awesome service! Delivering a great experience with every order is always our top goal.
We'll be sure to pass your kind feedback along to Prince and the team. Thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Caring, polite, professionals
Prince & Derick are two very impressive individuals. Their communication was superb, giving accurate updates on their expected arrival, which was exactly at the start of the delivery window. They delivered a heavy table and chairs and took extreme care in putting them where we wanted. They were polite and courteous throughout. If only all deliveries could be so professional…
4 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi ScotKan,
Thank you so much for taking the time to write such a wonderful review! 🚚🪑
We're thrilled to hear that Prince and Derick made such a great impression. Giving clear, accurate arrival updates, being right on time, and taking extreme care while handling heavy items like tables and chairs is exactly the gold standard of service we strive to deliver.
We will be sure to pass along your high praise to Prince and Derick! Thank you for choosing Higher Jump Logistics.
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Giani and Samir are both fantastic
Giani and Samir are both fantastic. Polite and efficient.
The product has a manufacturing defect which the guys photographed and reported straight away.
The delivery was at 07:00 on Saturday. That disturbed my neighbour so an after 09:00 delivery would be better.
4 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Tim,
Thank you for taking the time to share your feedback with us! 🚚📋
We're glad to hear that Giani and Samir provided fantastic, polite, and efficient service, and that they were quick to photograph and report the defect with your item right away so it can be resolved for you.
We also really appreciate your note regarding the early 7:00 AM arrival time. We understand how important it is to keep the peace with neighbors, and we’ll share your feedback regarding delivery times with our scheduling team for future routing.
Thank you again for your honest review and for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Paul thanks very much very good service
Paul thanks very much very good service
4 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Ivan,
Thank you so much for taking the time to share your feedback! 🚚⭐
We're delighted to hear that Paul provided you with very good service! Delivering a smooth, professional experience is what we always aim for.
We'll be sure to pass your kind words along to Paul. Thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Giani and Samir excellent service
Giani and Samir have just delivered a large table and 12 chairs…..and on a very hot day!
They took away the old outdoor furniture and put up the new furniture extremely quickly and left taking all packaging with them.
Polite and good communication skills. Thoroughly recommend using these guys and this company
3 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi there,
Thank you so much for taking the time to share your glowing review and high recommendation! 🚚☀️🪑
Delivering a large table and 12 chairs, assembling them, removing the old set, and taking away all the packaging on a very hot day is no small task! We're so proud of Giani and Samir for pushing through with great communication, politeness, and efficiency.
We will be sure to pass along your wonderful feedback to Giani and Samir. Enjoy your new outdoor set, and thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Thank you so much Giani and Samir!
Giani and Samir were excellent! Great communication, with a phone call 40 minutes prior to arrival. Arrived exactly within the timeframe provided the day before.
A very large, heavy sofa & they navigated the tricky doorway superbly 😬 Unwrapped it, set it up where I wanted it, checked everything worked as it should & even took away all the packaging! Honestly couldn’t have asked for any more. Huge thanks, once again! 🥰
3 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Holly,
Thank you so much for taking the time to leave such a fantastic 5-star review! 🚚🛋️
Navigating a very large, heavy sofa through a tricky doorway is no small feat, so we're absolutely thrilled to hear Giani and Samir handled it superbly! They take great pride in delivering top-to-bottom service—from the advance phone calls to unwrapping, setting everything up, checking it works, and taking away all the packaging so you don't have to lift a finger.
We'll be sure to pass along your huge thanks to them both. Enjoy your new sofa!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Amazing friendly delivery guys John and…
Amazing friendly delivery guys John and usman were, they set the new sofa up for me and were very helpful and happy thank you very much 😁
3 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Chantelle,
Thank you so much for the fantastic review! 🚚🛋️
We're thrilled to hear that John and Usman provided such amazing, friendly service! Getting your new sofa set up with a smile and making sure everything was taken care of is exactly what we love to hear.
We'll be sure to pass along your sweet message to John and Usman. Enjoy your new sofa, and thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Great service
The delivery company had excellent communications and delivered very promptly. The driver was extremely helpful and friendly. Thanks
3 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Dear Christine,
Thank you so much for the wonderful review!
We are delighted to hear that you experienced excellent communication and a very prompt delivery. Providing a smooth, friendly, and helpful service from start to finish is exactly what we strive for at Higher Jump Logistics.
We will be sure to pass your thanks along to your driver—it will make their day. Thank you for choosing us, and we look forward to assisting you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Great service !
Delivered as promised, on time.
Andy and James were friendly, efficient courteous and very polite.
Marvellous service and lovely comfortable furniture.
Thank you very much !!!
3 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Nick,
Thank you so much for taking the time to leave such a wonderful review! 🚚🛋️
We're thrilled to hear that Andy and James provided marvelous service, delivered right on time, and made a great impression with their friendly and courteous attitude.
We'll be sure to pass your kind words along to Andy and James. Enjoy your lovely, comfortable new furniture, and thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
5 star delivery service
Andy and James are lovely. They kept me constantly updated regarding the time and carried the huge items in despite me living in a very tight lane for their truck. Nothing was too much trouble. If only every delivery company could be like them. Thank you both 🙏
2 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Dear Mr and Mrs Lefevre,
Thank you so much for this beautiful 5-star review!
We are absolutely thrilled to hear how highly you think of Andy and James. Navigating tight lanes with a large truck can be quite a challenge, but our teams always strive to ensure that no delivery is too much trouble. Knowing that their constant updates and helpful attitude made such a positive impression means the world to us at Higher Jump Logistics.
Your kind words—"if only every delivery company could be like them"—is the highest praise we could ask for. We will be absolutely delighted to pass your thanks along to both of them.
Thank you for choosing Higher Jump Logistics, and we look forward to delivering for you again in the future!
Warm regards,
The Higher Jump Logistics Team
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Sanju and Shubh were very efficient
Sanju and Shubh were polite, efficient and tidy. They assembled the patio table without exchanging a word so obviously knew what they were doing. They showed me how to expand the table and then make it smaller again. All packaging was taken away. Excellent service
29 juin 2026
Avis spontané
Réponse de Higher Jump Logistics
Dear Hilary Roberts,
Thank you so much for taking the time to share your experience with Higher Jump Logistics! We are thrilled to hear that Sanju and Shubh provided you with such polite, efficient, and professional service.
Our delivery and assembly teams take great pride in their seamless coordination, and it’s wonderful to know they could expertly set up your new patio table and demonstrate its features for you. We always aim to leave your home exactly as we found it, so we're glad the packaging removal was a helpful touch.
As a multi-vendor logistics partner across the UK, we strive to make deliveries and home services as effortless as possible for our customers. Whether it’s assembly, room-of-choice delivery, or disposing of old furniture, we’ve got you covered.
Thank you for choosing Higher Jump Logistics, and we hope you thoroughly enjoy your new table!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Pretended to attempt delivery and would…
Pretended to attempt delivery and would not listen or view CCTV to show no one had been to our site at all. Now cancelling the order - we are a hotel and this has now cost us A LOT
I have asked them what they are going to do regarding our delivery and they just put the phone down, refuse to look at CCTV evidence of whole site and refuse to speak to me at all.
Really concerned about this service
We have tried to speak to them loads and they just keep on refusing to sort. keep putting phone down. no help at all and apparently everyone is a manager.
30 juin 2026
Avis spontané
Mirror Delivery
We had our mirror delivered and thought we'd mention the quality of service. The delivery team were friendly and professional, and very efficient. We also really appreciated the text updates that kept us informed about the arrival time. Everything was handled smoothly from start to finish, and even opened and checked for damage before handing over the product. Highly recommend this service!
27 juin 2026
Avis spontané
Réponse de Higher Jump Logistics
Dear Ben,
Thank you so much for the fantastic review and for highly recommending our service!
Delivering fragile items like mirrors requires extra care, so we are absolutely thrilled to hear that our team handled everything so smoothly. Opening and checking the product with you to ensure it arrived in perfect condition is a key part of our commitment to quality service at Higher Jump Logistics. We're also glad our text updates gave you peace of mind throughout the day.
We will be sure to pass your wonderful feedback along to the delivery team. Thank you for choosing Higher Jump Logistics, and we hope you love your new mirror!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.