Highfield Plumbing and Heating Avis 

Every part of the process went swiftly and smoothly, from the first contact via Checkatrade, to getting the work completed. Just what's needed when you find a water leak in the week before Christmas! I wouldn't hesitate to recommend.

Clear communication, information and prices from a very professional and friendly team from the outset. I’ve had my boilers annual service carried out by Felix who took the time to discuss the boiler and the most efficient temperatures for the CH and water. I’ve since had a sink and toilet removed by Martin, everything was left sealed and he very kindly carried them outside to the back of the drive. The price I was quoted was reduced as it hadn’t taken as long, which was very much appreciated. Lovely experience with engineers who both seemed very happy in their work and I wouldn’t hesitate to recommend them.

Polite, onetime, professional

Felix, the technician, was very competent, friendly and did a fantastic job of installing o Hive Thermostat and Hub.
He explained about the kit and thought very sensitively as to where things could go to ensure that the receiver was hidden.
The whole experience of dealing with Highfield was excellent, from discussing our requirements through to paying the bill.
We will be using these guys again.

We recently used Highfield Plumbing & Heating for several jobs, including fitting an over the bath shower, installing an outside tap, and replacing a bath panel, and we are incredibly pleased with the results.
The service, from the initial phone call, to the works completion, was great. The office team was helpful in arranging appointments quickly, and communication throughout the process was excellent, with clear and transparent pricing provided upfront.
The engineers who attended were polite, professional, and very knowledgeable. They arrived on time as promised and worked efficiently to complete all the tasks in one visit.
I would recommend Highfield Plumbing & Heating as you first port of call.

Wanted peace of mind on a new property purchase so booked a boiler service and gas safety.
Arrived on time, very pleasant, knowledgeable and got straight to it. I was almost talked through each stage which was great to understand. Really professional from the offset. Will def recommend and will def use again.

The second time I’ve used Highfield P&H. This time to replace my ancient inefficient boiler and similar radiators. Craig was knowledgeable in what was required, and on the day Martin & Josh quickly got on with it. Despite the hard work and a few issues they were always friendly, polite and overcame all problems, finishing everything to a high standard. Great service, communication and very professional all the way through. Will use them again.

Such a great firm with excellent service and always on time with great communication. Felix is a brilliant team member

Excellent service as always. Martin came to do our annual boiler service and did a full strip-down of the boiler and routine maintenance. I am very pleased with the service provided by Highfield, and would recommend them highly

annual service - arrived on time; carried out promptly and without fuss or mess

Only the second time I have used Highfield. After the first boiler service decided to give them another go as impressed with service. Happy to say that their standards and workmanship is still first class. Plenty of communication prior to visit and the engineers were courteous and polite. Have now taken out a boiler care plan, very competitive! Highly recommended.

Pressure dropped several times on new boiler. I eventually rang Highfields who sent Martin to deal with it . A small leak was found on an old joint under the floorboards. Martin replaced the joint so hopefully the issue is resolved . Can’t fault this company , they respond very quickly , however minor an issue may be. Feel well supported by them. Wouldn’t hesitate to recommend this company. Great team.

Excellent service from initial phone call to completion.Brilliant job well done.
Will use again.
Thanks

Good communication kept me informed reference booking of the work. Workmanship was first class. Definitely use again

Great service. Problem fixed in one visit.

Felix arrived on time. Was able to diagnose the problem with our toilet within 5 minutes. The original installers had been back three times and were unable to fix the problem. He was professional and the job was completed in no time at all. Would thoroughly recommend. Must say we have issued Highfield Heating on numerous occasions for differing jobs and have never had a problem.

Ball valve in my water tank wasn't working properly, leaking out of the overflow pipe and soaking the wall outside. Put my problem on Checkatrade site on the Sunday evening, the first to reply was Highfield plumbing and heating, spoke to them Monday morning, the plumber named Felix arrived Wednesday and only took half an hour to replace. Was impressed with their communication and very impressed with Felix the plumber, overall a very satisfied customer, would recommend

Second year servicing our boiler and will definitely have them again. Friendly and quick. Thanks.

Very courteous, quick work, no mess.
More than one reminder was sent to me, including an E.T.A. text on the day. Very professional. I hope I don't have to use them again, but I will if any more problems occur. Thank you Sarah, Martin, Josh and Felix.