Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

I purchased a HIX.AI Pro-Yearly subscription for CAD 168 on October 18, 2026, by mistake. I contacted customer support shortly afterward to request a refund and explained that I had not used a... Voir plus

Noté 1 sur 5 étoiles

SCAM - GEBRUIK DIT NIET!!! Ik wou me abonneren op Claude. Kreeg misleidende advertenties. Nam meteen een jaarabonnement ter waarde van 156€ op vrijdagavond. Kreeg daarvoor zogezegd 2500 credits. Na e... Voir plus

Noté 5 sur 5 étoiles

As a student juggling multiple assignments, HIX AI has been a game-changer for me. It helps me brainstorm ideas, structure my essays, and even checks for grammatical errors. It's like having a persona... Voir plus

Noté 4 sur 5 étoiles

EDIT: Issue resolved. But imho, if you're system is failing and you cannot provide service afer completing the payment - you should warn about that prior purchasing. SCAM company! I paid... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

HIX AI is your ultimate AI Agent Workspace, built to turn ideas into finished work. Its specialized AI agents can conduct deep research, generate structured reports, create polished documents and professional presentations, and produce high-quality images and videos through intelligent workflows. Rather than simply responding to prompts, HIX AI understands your goals, plans multi-step tasks, and coordinates the work required to complete complex projects more efficiently. From business analysis and marketing content to visual assets and multimedia projects, HIX AI brings your entire workflow into one seamless workspace—helping you move from a simple prompt to ready-to-use results.


Coordonnées de contact

  • 121 KAKI BUKIT AVENUE 1, #02-00, SHUN LI INDUSTRIAL PARK, 415995, SINGAPORE, Singapour

  • support@hix.ai
  • hix.ai

2,9

Moyen

TrustScore 3 sur 5

194 avis

5 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 63 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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2,9

Tous les avis

(194)

41 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I really liked the image-to-video…

I really liked the image-to-video generation feature for my Instagram Reels.
Also very useful for other purposes such as text-to-image creation or image-to-image and captioning. Customer service is very friendly and helpful.

4 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Queja

Estafadores.
Mucho cuidado con esta gente. Se pago por el servicio y la herramienta aún sigue en modo free, he enviado muchos correos al soporte técnico y no responden. Ya pedí reembolso y cancelación pero no he recibido ninguna respuesta. Casualmente después de reportar por este medio tuve una respuesta, aún se encuentra en proceso.

17 avril 2026
Avis spontané
Logo de HIX.AI

Réponse de HIX.AI

Hello,

We apologize for any inconvenience caused.

We have successfully canceled your subscription, and the refund will be processed in 5-10 working days.

If you have any further questions or concerns, please don't hesitate to contact us. We are more than happy to assist you.

Wishing you a wonderful day!

Noté 5 sur 5 étoiles

Great tool for writing and editing

I’ve had a very positive experience with HIX.AI. It’s easy to use and really helps improve the flow and tone of my writing.

I use it mainly for editing and rewriting, and it consistently makes my content sound more natural and polished. It saves me a lot of time and has become a helpful part of my workflow.

Definitely recommend it to anyone who creates content regularly!

9 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Tralasciando l'inefficienza del…

Tralasciando l'inefficienza del servizio in italiano che è davvero pessima, la funzione bypass elabora testi completamente senza senso e sgrammaticati ci credo che non vengono rilevati come IA.
Viene promesso il rimborso ma a conti fatti ho contattato l'assistenza ma sono stato completamente IGNORATO.
A questo punto non posso dire altro che è un sito SCAM.
STATE ALLA LARGA!

8 avril 2026
Avis spontané
Logo de HIX.AI

Réponse de HIX.AI

Hello,

We apologize for any inconvenience caused.

We have successfully canceled your subscription, and the refund will be processed in 5-10 working days.

If you have any further questions or concerns, please don't hesitate to contact us. We are more than happy to assist you.

Wishing you a wonderful day!

Noté 1 sur 5 étoiles

It doesn't feels like a subscription

It doesn't feels like a subscription. It feels more like a trial and its too expensive. I thought i can use my one month subscription for a month but i only used it for hours and i didn't even got the chance to use the other features. And it got too much delays also they didn't even responsive about the refund

6 avril 2026
Avis spontané
Logo de HIX.AI

Réponse de HIX.AI

Hello,

We apologize for any inconvenience caused.

We have successfully canceled your subscription, and the refund will be processed in 5-10 working days.

If you have any further questions or concerns, please don't hesitate to contact us. We are more than happy to assist you.

Wishing you a wonderful day!

Noté 5 sur 5 étoiles

The most advanced AI humanizer in the market

I have used the HIX humanizer service since 2024, and it has served me well so far. I have tried several other humanizers but none come close to the quality of output I get from HIX. I would like to thank the company for continuously improving its tool and ensuring that it is able to bypass the most advanced detectors in the market. Keep up the good work.

30 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

All behaves like a scam I pay 275,88 $ for nothing

All behaves like a scam I pay 275,88 $ annually for nothing. Helpdesk does not work. Warning

12 février 2026
Avis spontané
Logo de HIX.AI

Réponse de HIX.AI

Hi there, We sincerely appreciate your honest feedback.

The issues you've highlighted regarding wrong order are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We can refund this the correct amount.

Thank you for bringing this matter to our attention.

Noté 2 sur 5 étoiles

Hello HIX AI Support Team,

Hello HIX AI Support Team,

I logged in with Apple (iCloud) and entered my card details to pay for a monthly subscription. The payment of $19.99 was successfully charged to my card (last 4 digits: 4149) today, but my account still shows as “Free” and asks me to pay again.

It seems that my payment is not linked to my account, possibly due to the Apple login username or relay email.

Please link this payment to my account or activate my subscription.

Thank you,
Ulviyye Fetullazade

3 février 2026
Avis spontané
Logo de HIX.AI

Réponse de HIX.AI

Hello Ulviyye Fetullazade , we found your account is active.

We are very sorry for your inconvenience.

Could you please provide a screenshot of your issue? Once we receive
your image, we will promptly investigate on your behalf. Thank you for
your cooperation.

You can email us at support@hix.ai

Waiting for your early reply.

Best regards.

Noté 1 sur 5 étoiles

Betrug

Betrug, Grammatik und Rechtschreibfehler vorhanden. Schafft es trotzdem durch keinen KI Detektor durch.

23 janvier 2026
Avis spontané
Logo de HIX.AI

Réponse de HIX.AI

We understand your situation.

Because there is a certain degree of inaccuracy, in case of this situation, we suggest you try a few more times.

Would you mind generating your content for several more times with different modes? We recommend you try our balanced mode, which works under the newest engine to get the best result. It is more stable.

Sorry for the experience you encountered and please let me know if you have any other questions.

Noté 1 sur 5 étoiles

Misleading pricing and no effective resolution.

I attempted to subscribe to HIX.AI after clicking a “Buy now” button that clearly advertised a price of $15 per month. After clicking “Buy now,” I was required to log in using my Gmail account. At no point during or after this login process was I shown a final confirmation screen displaying a $59 charge.

Immediately after logging in, the transaction was initiated and my card was charged $59, which did not match the price shown when I agreed to the purchase. I did not explicitly consent to this higher amount.

I contacted Stripe, the payment processor, and they confirmed that they cannot issue refunds or intervene on pricing disputes. Stripe stated that only the merchant can issue a refund and that there is nothing they can do on their side to resolve the issue.

This leaves the customer entirely dependent on the merchant’s goodwill, despite a misleading checkout flow and a clear price discrepancy.

Based on this experience, I would strongly advise others to be very cautious and to carefully verify pricing before proceeding, as resolution options are extremely limited once the charge is processed.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Best Ai

Hii, This is Sayan Ghosh From India. Best Ai and powerful website to use 👏 and there services are also good.

5 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I accidentally made a wrong…

I accidentally made a wrong transaction. I have already cancelled it, but I have not received any reply to my email for the past 3 days. If there is no response from you, I will report this matter to the police, stating that your company is a scammer in Singapore.

I am requesting a full refund because I clicked the transaction by mistake. The payment was made through Google Pay I did not enter any card number myself. Please return my money as soon as possible. If not, I will report this matter to the police.

6 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

My Experience with HIX.AI

My Experience with HIX.AI — Please Be Careful

I subscribed to HIX AI Unlimited for one month, and after the month ended, I decided not to continue. However, the platform repeatedly tried to charge my card for a very high amount (USD 479.88), even though I did not authorize any renewal.

What bothered me most was:

=> There was no option to remove my card details from my account

=> No clear option to stop the recurring payment

=> Payments were being attempted without my approval

This created a lot of stress and inconvenience for me. I’m sharing my experience so others can be careful before adding their card or choosing a plan.

I have proof, I have a screenshot. Stay away from HIX.AI

7 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

liars and scammers dont use this

liars and scammers dont use this app

20 novembre 2025
Avis spontané
Logo de HIX.AI

Réponse de HIX.AI

Hi there, We apologize for any inconvenience caused.

If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied.

To better deal with it, can you please reach out to us at support@hix.ai? Our dedicated support team is ready and eager to assist you in modifying your package to better suit your needs.

Thank you for your understanding and patience in this matter. We look forward to resolving your issue swiftly.

Noté 1 sur 5 étoiles

So much potential but sadly no resolvement

I had accidently clicked on the subscription & there was no additional step to confirm but my payment went through my CC. I had immediately cancelled it but didnt receive any notifications / email until I had to write in only to be told that it is after 3 days! I said it was cancelled literally minutes after I had accidently clicked.. it is not a small amount as it is for a year's subscription! The Presentation part worked so well months ago but now it totally hasnt worked to generate the PPT despite trying all the ways it has requested. This is extremely disappointing & the main reason I'll never pay for the service as they've not resolved the issue.

3 octobre 2025
Avis spontané
Logo de HIX.AI

Réponse de HIX.AI

Hi there, We apologize for any inconvenience caused.

If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied.

To better deal with it, can you please reach out to us at support@hix.ai? Our dedicated support team is ready and eager to assist you in modifying your package to better suit your needs.

Thank you for your understanding and patience in this matter. We look forward to resolving your issue swiftly.

Noté 1 sur 5 étoiles

scam company refund my $$ or face bot attack

These companies are one of the most scamming companies that are after users’ money. I wish I had read the reviews here; I would have saved my hard-earned $39.99. I paid for video AI generation — guess what, their tool does not follow prompts. And after all, my subscription is unlimited, but after only one prompt, my credit is gone. I contacted them to refund my money, or we’re going to fight you with a serious bot attack that will crash your app. Criminal AI video does not work.

29 octobre 2025
Avis spontané
Logo de HIX.AI

Réponse de HIX.AI

Hello,

We apologize for any inconvenience caused.

We have successfully canceled your subscription, and the refund will be processed in 5-10 working days.

If you have any further questions or concerns, please don't hesitate to contact us. We are more than happy to assist you.

Wishing you a wonderful day!

L’expérience Trustpilot

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