Had difficulty contacting about the delay in my order but when I got hold of the staff they were very helpful.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Delivery delayed due to insufficient stock to fill my order. Hobbysew team reached out and explained the situation, recommending a similar product to complete my order. Order was delivered within 2... Voir plus
I recently bought a sewing machine. It was way cheaper than in other retailers. Shipping was fast, I received it in 48hrs. Customer communication could be improved to inform customers when parcels ar... Voir plus
L'entreprise a répondu
Saw some negative reviews so was a little hesitant. Ordered a cross stitch kit that was discontinued and surprisingly it said it was in stock and I have received the item! Soo happy! Only negative w... Voir plus
À propos de l'entreprise
- Magasin de machines à coudre
- Magasin de tissus
- Mercerie métallique et plastique
- Magasin d'édredons
- Service de réparation de machines à coudre
Écrit par l'entreprise
Hobbysew, Australia's No.1 sewing machine and patchwork specialist stores, with the best products, machines, & classes. We make crafting a pleasure and help you create master pieces.
Coordonnées de contact
Shop 4/2 Garling Rd., Kings Park, 2148, NSW, Australie
- 02 9621 4000
- hsenquiries@hobbysew.com.au
- hobbysew.com.au
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had difficulty contacting about the…
Had difficulty contacting about the delay in my order but when I got hold of the staff they were very helpful.
Great communication and friendly team
Delivery delayed due to insufficient stock to fill my order. Hobbysew team reached out and explained the situation, recommending a similar product to complete my order. Order was delivered within 24hrs of conversation.
Great communication and service would definitely recommend Hobbysew.
I have ordered 3 machines from hobbysew…
I have ordered 3 machines from hobbysew in the last 18 months
They always come to me safe and sound with very prompt delivery
Thankyou
Excellent
An excellent machine for a beginner. Fast delivery. Fantastic experience over all.
Ease of finding and purchasing product online
Ease of finding and purchasing product on-line was awesome. Also, the order collection was quick and trouble free.
It was very easy making a purchase…
It was very easy making a purchase online and my order was promptly delivered. I'm happy with my purchase and the whole process.
Very happy to get this online. Convenient and excellent service
Very happy to get this
Excellent service
I had ordered a machine that was on sale, and picked it up from the Kings Park store.
It was ready for me, the staff were very attentive, and offered to carry my rather large purchase to my car.
Awesome business
Great pricing, freight was amazing had my purchase within 2 days. Will definitely recommend to all.
Rather slow at shipping
Rather slow at shipping, lack of communication, item arrived with all its packaging torn as it was flimsy plastic, bonus items had fallen out but luckily the couriers had retrieved them and gave them to me separately.
Professional staff friendly ready to…
Professional staff friendly ready to help and give advise for what you need to to do with your project.
Wow, you are absolutely legends
Wow — what an incredible experience at Hobbysew Kings Park! I’d been on a mission (the dramatic, midnight‑Googling kind) to find the perfect sewing/embroidery machine. I thought I’d found “the one” online — best price, great specs, basically my future soulmate. So I called Hobbysew Kings Park and asked them to hold it until the next day.
Next morning: two‑hour drive, snacks packed, GPS arguing with me as usual. I finally arrived… and OMG. The staff were absolutely fantastic. The manager, Andrea (sorry if I got the name wrong — I was too excited to focus), was warm, welcoming, and wonderfully professional.
And then there was Robyn. This woman deserves a medal, a trophy, and maybe her own public holiday. She spent a full hour showing me different machines, answering every question (trying to getthrough my very heavy Russian accent), and letting me “play” with half a dozen models. I basically turned their store into my personal sewing playground.
Thanks to her patience, I discovered that the machine I originally wanted had a tiny screen I couldn’t read — even with my glasses. That would’ve been a $3000 “oops”. A very expensive oops.
Instead, Robyn helped me find a machine I didn’t even know existed — bigger screen, better features, and still within my budget (my man was thrilled). And then… they handed me a huge bag of freebies. I’m talking Santa‑came-early level freebies.
I left with the perfect machine, an amazing price, and the happiest mood ever. Hobbysew Kings Park — you’re absolute legends. Highly recommended.
A fast quick transaction
A fast quick transaction. Order arrived promptly. Love shopping with Hobbysew 10/10

Réponse de Hobbysew
Long delivery and expensive delivery
The delivery took longer than the advertised 3-10 days. Ordered 18 June and delivered 2 July.
I contacted Taryn, customer service and she was extremely helpful in giving me an explanation for the delay. As they item was out of stock she sourced it from a Hobbysew shop in Sydney, which was appreciated, but it did take a further 9 days to be received. The quality received was very good and nicely packaged.
The delivery price for 2 metres of fabric was $19.00. This is extremely expensive for delivery within Sydney. Most sites offer free or around half that price.

Réponse de Hobbysew
I have always loved singer sewing…
I have always loved singer sewing machines. I’ve got the singer embroidery machine as well. I wouldn’t buy anything else.

Réponse de Hobbysew
Very happy with the service!
The product I ordered wasn't in stock and so it was ordered but the supplier sent the wrong item. I was contacted by HobbySew and asked whether I would like a similar product but I decided to wait for the one I really wanted. Staff were very helpful and apologetic for the long wait, but it was worth it in the end. The item, being fragile was well wrapped and delivered. Thanks HobbySew.

Réponse de Hobbysew
The item was sent out promptly and as…
The item was sent out promptly and as you use Australia Post it was easily tracked. Australia Post is the most reliable for delivery in my area.

Réponse de Hobbysew

Réponse de Hobbysew
Great customer service!
Easy process! I was able to ask some questions about their quilting services and the lady was very lovely ❤️

Réponse de Hobbysew
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.






