Holloway Friendly Avis 

It was a bit stressful initially getting the claim started and all the paperwork I needed when I was unwell. But after that, the claim was quickly sorted and paid out

It's always great to speak to a human being ( sorry AI) when you have concerns. This is the caring service Holloway provides for its customers without fail.

This company is a pleasure to deal with. Natalia was friendly, but very professional and made me feel that my client was being treated as an individual, unlike some computerised versions. The call was swiftly followed by an email confirming our discussion. The premium was competitive too ! I look forward to working with them in the future.

I've used Holloway several times previously, being a broker using whole of market I speak regularly to the underwriters at all the insurers. Jackie at Holloway is very knowledgeable. I've spoken to her on many occasions over the last 5 years, she knows what she's talking about and will go the extra mile to provide information and apply common sense to the decisions.

Rebecca Callaghan was absolutely amazing! Really friendly and obliging. It was such a pleasure to be able to speak to someone who obviously enjoys her job. Well done Becca

It was very easy to contact Holloway friendly in the first instance and my call was dealt with in a very professional and respectful manner. My claim was dealt with very quickly and all payments have been made on the agreed dates. I have been in regular contact with HF and all emails have been quickly responded to. Overall I have been very pleased with my claims experience and the financial support has been really appreciated especially with Christmas so close

Friendly and genuinely concerned - kept in touch and offered good advice

The ladies were fantastic I am
Not going to lie, the service was absolutely amazing

Quick response to my email.
Understood my needs well and provided the ideal solution to resolve my request. A solution I was not aware of.
Nice balance of professional advice given in a clear, concise and friendly manner.

Service by Paula was excellent today. It’s always a pleasure to work with Holloway.

Very good start to finish. Becky was nice to speak to on the phone and very helpful and clear of what I needed to do, and what Holloway would do. Easy to contact whether by phone or email and quick with replies. Overall very impressed. Thanks to Becky

After being diagnosed with quite a serious disease I turned to Holloway friendly to help out with my mortgage payments. I had to wait a month for my first payment which I knew but they kept coming and this took away a lot of the stress. They've been brilliant all the way through. Becky my case manager was fantastic and was always really positive throughout my journey. She always left me with a smile on my face after our chats. Thankyou Holloway Friendly and Becky 😁

I couldn’t Recommend Holloway friendly enough to you, they have been a massive help to me over the past 18 months whilst recovering from my injury making me unable to work. They have been nothing short of caring and supportive with regular phone calls to see how things were progressing! I honestly couldn’t thank you guys enough you have helped me so much and relieved a lot of financial pressure off my back, so I’m eternally grateful for that.

I’m very dissatisfied with Holloway Friendly. After faithfully paying my premiums, I submitted a claim only to have it denied. They disregarded my doctor’s professional opinion and refused to pay out. It’s frustrating to pay into a policy that doesn’t provide support when you need it. I wouldn’t recommend this insurance company to anyone.

This company Holloway Friendly ripped me off. I paid for the policy for 5 years and they make any excuse to not pay me. This company is a scam. I have complained about this company and I will not hesitate to take legal action as I feel I’ve been scammed. Please do not use this company.

In response to their reply: I did share all of the details with you. The broker who sold it to me is a witness and now this will become a court case. Up to now I’m still suffering and you’re refusing to pay out. Look how many people you’ve ripped off. It’s lucky I’ve found out after 5 years but even in 15 years time you would still refuse to pay out. I’m clearly not the only one complaining about your company. Sorry means nothing, I need my money back for the 5 years that I’ve paid.

Just an amazing experience.
Quick on the claim and payment.
And the lady who spoke to me fortnightly was very understanding and genuinely worried about my health.
Can't recommend them enough.

Jestem bardzo zadowolony

From start to finish an easy company to deal with . Friendly stall and great customer service. Thank you for your support

Holloway’s team are a pleasure to deal with and make things very easy and their communication is excellent..

From start to finish the process of making a claim on the policy was 5*. I was dealt with in a professional manner, you were easy to get in touch with and did everything you said you would to support me whilst I was off work. Thank you Rebecca.