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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve had a fantastic experience with Holloway Friendly. Their customer service has been outstanding from the very beginning friendly, knowledgeable, and always willing to take the time to explain ev... Voir plus

Noté 1 sur 5 étoiles

The company is to slow to resolve the claim and found numerous reasons putting the fault on GP for lack of information. They attitude bring you in disperate times. When must to be simple for covering... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

PLEASE DO NO BUY INSURANCE FROM THESE... They are happy to take your hard earned cash after a very pressured sale paid in for years and then as soon as you desperately need them they find the smallest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had to make a claim through Holloway after injuring myself on my motocross bike and was unable to work. Throughout the whole claims process Holloway were absolutely faultless and I can’t thank them... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Assurance de protection des revenus

Informations provenant de diverses sources externes

We’re here to help our Members feel great when they are working and support them when they can’t. With Holloway Friendly’s Income Protection and Membership benefits, our Members can always live their lives in colour.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(174)

24 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service , and fantastic communication. Heather was always a pleasure to talk to.
I was kept informed at all times and the payments came through as expected.. I have been with Holloway Friendly for around 20 years plus and I will continue to be a customer for many more years too.

29 avril 2022
Avis spontané
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Réponse de Holloway Friendly

Lovely comments, Heather will be pleased to hear how she has helped. Thank you for writing a review for us.

Noté 5 sur 5 étoiles

Very friendly and efficient staff

Very friendly and efficient staff. During recent claim on my policy, Jamie my claim manager has been very supportive and helpful. Jamie has guided me through the whole process. Holloway Friendly is highly recommended. Thank you.

29 avril 2022
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Réponse de Holloway Friendly

Thank you for taking the time to give us feedback. Jamie will be pleased to hear how he has supported you, thank you!

Noté 5 sur 5 étoiles

good company

good company. quick contact with the client. nice service. I recommend to everyone

29 avril 2022
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Réponse de Holloway Friendly

Thank you for your kind words. Great to hear we were prompt and you recommend us! Thank you

Noté 5 sur 5 étoiles

Support when I needed it the most.

Support when I needed it the most.

Understanding and pragmatic claims advisors

26 avril 2022
Avis spontané
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Réponse de Holloway Friendly

Thank you for taking the time to write a review for us. Very pleased we have been able to help you.

Noté 5 sur 5 étoiles

I can't overly recommend this company

I can't overly recommend this company.
I had been insured with Holloway for about 4 years and never suffered any injury or illness. But like a house or a car, suffering a loss by being unable to work is the reason we pay these type of premiums right?
I informed Holloway after my injury; they actually backdated the claim to the day that I initially informed them I'd become injured. The process was easy, quick and efficient and I started receiving payments in bi-weekly intervals.
Holloway also paid the freight on physiotherapy which was a nice touch.
A friendly, caring and integrity based insurer. I can attest that they are there for when you need them most.

9 avril 2022
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Réponse de Holloway Friendly

Thank you for taking the time to leave a review for us, very much appreciated. We are so pleased to have been able to help you when you needed us.

Noté 4 sur 5 étoiles

Very Happy with service

So I think it was very sluggish in accepting my claim, but once they accepted it came together very quickly, I was back paid & paid then again at the regular fortnightly intervals.
My claims Assisant Heather Woodward, was absolutely exceptional & I believe she was instrumental in pushing my claim forward. When Heather told me she’d call back either on the same day or the next day that’s when she called, even if it was up to near 5:30pm, she always called back. Heather was always professional & very courteous and empathetic, I honestly believed she cared & wanted the best for me.
Heather became my point of contact via fone & email, she always knew where my case was at & it was a delight to deal with her.
Heather is an absolute credit to Hollaway Friendly & it’s her professionalism that would encourage me To recommend Holloway to others

9 avril 2022
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Réponse de Holloway Friendly

We are sorry to hear the start of the claim process was slow, we will look into that to see if there is anything we can do better in the future. What fabulous compliments about Heather, thank you so much for taking time to share those, we will pass them on to her, she will be thrilled to hear you were so happy with the way she supported you. Thank you.

Noté 5 sur 5 étoiles
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Réponse de Holloway Friendly

Thank you for taking the time to leave us a review, it’s appreciated. Would like to check if there is anything we could have done better for you though as we see you rated us 1 star? Please let us know if there is more we can do for you?

Noté 5 sur 5 étoiles

Income protection insurance

You only truly find out how good or bad insurance is when you make a claim. I can honestly recommend Holloway Friendly and say I have received 5 star service from Luke and the team from the first day of my claim.

4 avril 2022
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Réponse de Holloway Friendly

Thank you so much for taking the time to leave a review. So pleased we have been able to help you in your time of need.

Noté 5 sur 5 étoiles

Excellent service

2 avril 2022
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Réponse de Holloway Friendly

So pleased you feel our service was excellent, that’s what we strive for. Thank you for leaving a review for us.

Noté 5 sur 5 étoiles

My claim was handled quickly by…

My claim was handled quickly by friendly staff. I am so glad that we took this policy out as it has really helped us to keep living while I have been off work with my illness. Holloway also provide help with more than just money if you need it for your mental health or to help get you back to work. Would definitely recommend.

1 avril 2022
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Réponse de Holloway Friendly

Your kind words and review are much appreciated, thank you. We are so pleased we could help you at this time.

Noté 5 sur 5 étoiles

Highly Praised

I highly praise Holloway Friendly for the service they have given to me and my family throughout my recent cancer illness and ongoing treatment/recovery. They have been friendly, courteous, understanding and easy to talk to. I would recommend them to anybody. Thank you for your continued support.

1 avril 2022
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Réponse de Holloway Friendly

We really appreciate you taking time out to leave a review for us. We wish you well for the future.

Noté 5 sur 5 étoiles

Income protection insurance claim

I have recently injured my thumb which forced me stop working, I’m a self employed bricklayer.
So had to use my income protection insurance.
It was a very easy process to get things moving and everyone I spoke to was helpful in processing my claim.
Very happy with the process and outcome, one less thing to worry about.

1 avril 2022
Avis spontané
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Réponse de Holloway Friendly

So pleased to hear you found the claim process easy and that we were able to help you. Thank you for your review.

Noté 5 sur 5 étoiles

An amazing service over the last few…

An amazing service over the last few years. All staff were most helpful and showed compassion and respect in all areas. There was always a friendly voice at the end of the phone offering assistance and support. I would thoroughly recommend Holloway Friendly and cannot fault the supportive service they offer. A very well earned 5 stars… thank you

1 avril 2022
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Réponse de Holloway Friendly

Jean we are so pleased we have been able to help and support over the last few years, thank you for taking time to leave a review for us. Much appreciated, best wishes

Noté 5 sur 5 étoiles

Income protection

Helpful and friendly from the start of the process, Would recommend them to anyone

1 avril 2022
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Réponse de Holloway Friendly

Thank you for the recommendation, and for leaving your comments. Much appreciated.

Noté 5 sur 5 étoiles

Easy to get advice over phone

Easy to get advice over phone. Rang back and sorted out payment.
Friendly approach.

31 mars 2022
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Réponse de Holloway Friendly

Thank you for you kind words, appreciated. Glad we were able to help you.

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